The exception was an incomplete install of a new overhead fan assembly.
It dangled above us, on a angle with the ceiling hole showing.
Surprisingly the fan was nice and quiet.
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酒店回复: Dear Guest, Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again. Best, Aaron Caple, GM
5.0分
其他
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The staff was friendly, the hotel and room were extremely clean. I only wish that paying for parking was mentioned during check in. I went to leave and had a ticket/voucher to pay for parking on my windshield..
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酒店回复: Dear Guest, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed our hotel, service, and location . My apologies regarding our communication about the parking fees; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Sincerely, Aaron Caple, GM
3.0分
其他
The toilet didn’t flush. We were moved to another room there was rust in the shower. Garbage was taken out. There was only one elevator.
3.0分
其他
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Please enforce non smoking for non smoking areas
The customer service was good. Free breakfast. Having a kitchenette was a plus so you don't have to eat out during stay.
The overall building seems like it is older. Despite not permitting smoking, the room smelled like smoke. The stairwell down to the garden/patio (an area where people could enjoy sitting outside, grilling, and walk pets) smelled of smoke. One of the elevators didn't work.
The smoke-smelling room was the main reason for leaving early as smoke inhalation is a major asthma trigger.
5.0分
其他
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I had a wonderful stay at the Homewood Suites. The staff was professional, welcoming, and always willing to help with anything I needed. My room was clean, comfortable, and well-maintained, with all the amenities I could ask for. The bed was especially comfortable, which made for a great night’s sleep. The location was convenient, and I appreciated the variety of dining options both on-site and nearby. Overall, the Homewood Suites delivered a relaxing and enjoyable experience—I would definitely stay here again and highly recommend it to others.
5.0分
家庭亲子
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Our room was exceptional, so clean, spacious, comfortable beds, amazing shower. My ONLY complaint was there wasn’t a good area to take my dogs outside to go potty. The only grassy areas were next to restaurants and they were very littered and my dogs (labs) on several occasions tried to eat some chicken bones from the restaurant next door. It would have been the perfect stay had there been more areas from them directly outside. I realize that isn’t the hotels fault that surrounding areas were littered but I do wish they had a better pet relief area. Fortunately we were able to drive to parks! Would definitely stay again. Staff was super kind and responsive to anything we needed.
4.0分
其他
Good stay
Nice lobby friendly staff spacious room the only let down was the old bed and thin bad quality sheets
2.0分
情侣出游
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They advertised a pool and daily housekeeping. No pool and housekeeping was scheduled for every other day and we had to flag down a housekeeper at 5 PM of day 3 to get ours cleaned
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酒店回复: Dear Jerry, We strive to be as transparent as possible about our hotel amenities and offerings, so I regret that we fell short in this area. Thank you for your feedback, as it helps us improve communication. We look forward to hosting you again with a more enjoyable impression and experience. Sincerely, Aaron Caple, GM
厨房虽小但很不错，早餐还可以，停车费15🔪一天，服务也好，虽然贴着高架桥有点噪音，但戴上耳塞还可以。
地理位置非常便利，毗邻大型购物中心，步行即可到达许多餐厅。房间宽敞舒适。
Everything was fine
The exception was an incomplete install of a new overhead fan assembly.
It dangled above us, on a angle with the ceiling hole showing.
Surprisingly the fan was nice and quiet.
The staff was friendly, the hotel and room were extremely clean. I only wish that paying for parking was mentioned during check in. I went to leave and had a ticket/voucher to pay for parking on my windshield..
The toilet didn’t flush. We were moved to another room there was rust in the shower. Garbage was taken out. There was only one elevator.
Please enforce non smoking for non smoking areas
The customer service was good. Free breakfast. Having a kitchenette was a plus so you don't have to eat out during stay.
The overall building seems like it is older. Despite not permitting smoking, the room smelled like smoke. The stairwell down to the garden/patio (an area where people could enjoy sitting outside, grilling, and walk pets) smelled of smoke. One of the elevators didn't work.
The smoke-smelling room was the main reason for leaving early as smoke inhalation is a major asthma trigger.
I had a wonderful stay at the Homewood Suites. The staff was professional, welcoming, and always willing to help with anything I needed. My room was clean, comfortable, and well-maintained, with all the amenities I could ask for. The bed was especially comfortable, which made for a great night’s sleep. The location was convenient, and I appreciated the variety of dining options both on-site and nearby. Overall, the Homewood Suites delivered a relaxing and enjoyable experience—I would definitely stay here again and highly recommend it to others.
Our room was exceptional, so clean, spacious, comfortable beds, amazing shower. My ONLY complaint was there wasn’t a good area to take my dogs outside to go potty. The only grassy areas were next to restaurants and they were very littered and my dogs (labs) on several occasions tried to eat some chicken bones from the restaurant next door. It would have been the perfect stay had there been more areas from them directly outside. I realize that isn’t the hotels fault that surrounding areas were littered but I do wish they had a better pet relief area. Fortunately we were able to drive to parks! Would definitely stay again. Staff was super kind and responsive to anything we needed.
Good stay
Nice lobby friendly staff spacious room the only let down was the old bed and thin bad quality sheets
They advertised a pool and daily housekeeping. No pool and housekeeping was scheduled for every other day and we had to flag down a housekeeper at 5 PM of day 3 to get ours cleaned