酒店回复: Thank you for sharing your feedback with us! I sincerely apologize your experience fell short of perfect, we will utilize your comments towards improving our services. As a reminder, check-in does start at 3pm but we do try our best to get our guests into rooms earlier if we are able. We hope you may give us a second chance and consider staying with us again in the future after renovations are completed!
酒店回复: Thank you for sharing your feedback with us! I sincerely apologize your experience fell short of perfect, we will utilize your comments towards improving our services. We are halfway through our renovations and we hope you may reconsider staying with us again in the future after renovations are completed!
Kayla who checked us in was fabulous! Very personable & professional. Great asset to the hotel company!
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酒店回复: Thank you for sharing your experience with us. We are happy to hear the staff made your stay wonderful! We definitely strive to impress our guests and I’m happy to hear we were successful! Look forward to your return!
5.0分
其他
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Wish there were more of these hotels
One of the best places we have stayed for an overnight stay…clean, quiet, comfortable. The price was amazing for all we got.
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酒店回复: Thank you for taking a moment to share your experience. Making you happy makes us happy. We look forward to welcoming you back soon.
5.0分
家庭亲子
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Our stay was perfect! Check in was easy, the room was clean, beds were comfortable and the staff here are all amazing! Always welcomed us with a smile! Will definitely be staying here again!
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酒店回复: Thank you for taking a moment to share your experience. Making you happy makes us happy. We look forward to welcoming you back soon.
非常干净的酒店，虽然正在进行一些改造，但不会分散注意力。酒店员工太棒了！此外，施工队非常有礼貌，也很友善；我可以看出他们竭尽全力确保不妨碍我。#太棒了
当我走进酒店时，我遇到的第一个人就是 Maddie。天哪，她真是个甜心，让我感到舒适，就像在家一样。感谢你们所做的一切！
非常失望
在大厅等了 3.5 个小时才有房间可用，到了 4:00 我不得不回去工作，没有办理入住手续。我们的许多家人也在大厅里等待，一些孩子需要休息一下才能回去参加游泳比赛，但他们没能休息。前台人员说她只有一个人打扫房间，真的吗？
我周一要求延迟退房，但被断然拒绝了，尽管我带着我的游泳队在周末来你们组织有很多业务。
我感到沮丧和失望，在为不同的组织和个人入住你们的酒店 40 多年后，我认为我们与你们的关系已经结束。
总体来说非常好；床很棒。但是停车场的灯光似乎很暗，我认为这是个安全问题。
此外，在浴室里，尽管是新装修的楼层，但灯具上似乎有黑色霉菌。单杯咖啡机会更好，比现有的那些小工具能提供更好的咖啡。
友好而乐于助人的员工。
员工非常友好，非常乐于助人，满足任何需求或要求。
大堂区域看起来很干净，但实际上并非如此。地板看起来很脏，需要好好清洁。尤其是咖啡吧区周围。休息区和早餐区的家具非常破旧，需要更换。
位置很棒！
酒店非常干净，工作人员友好且专业。早餐很棒，一切都很棒
糟糕的客户服务
无法关闭浴缸的水龙头，多次致电办公室，无人接听。用脚调低了一些，但没有关闭。我 95 岁，和女儿住在一起。换房间太难了。
想在 7 月回来，但现在不知道汉普顿的情况。
Kayla who checked us in was fabulous! Very personable & professional. Great asset to the hotel company!
Wish there were more of these hotels
One of the best places we have stayed for an overnight stay…clean, quiet, comfortable. The price was amazing for all we got.
Our stay was perfect! Check in was easy, the room was clean, beds were comfortable and the staff here are all amazing! Always welcomed us with a smile! Will definitely be staying here again!