Room was nice and clean. We didnt have the best experience at the beginning. I called the night before if we could do early check in and i was told 2pm would be fine. We stopped by before 2p and we couldnt check in until after 3p they had nothing available.
We also wanted to use the bathroom and it was locked and the gentleman said it was only open during breakfast time... other than that everything was great
5.0分
商务出差
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The stay at the property was fine. Staff was attentive and very professional. The handicapped parking is a little odd with steep inclines so I did not park there.
3.0分
其他
My room was near the ice machine. People were using it late at night (2AM) and early in the morning (5AM). Woke me up every time.
4.0分
其他
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The room was clean but one of the queen beds was in poor condition. The outlet to charge my phone was broken. There were several young men outside yelling and screaming until almost midnight, which kept me awake and I'm sure everyone else with no staff to enforce the rules if there were any. The second night was more quiet .
3.0分
其他
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The hot tub was great and it was nice and hot, however, the pool and hot tub area are only open until 8pm. I understand that you get what you pay for but y'all are charging too much for this one. The whole place needs updated, it's kind of falling apart, and the beds are terrible. I guess i know better now 😕.
交通便利，房间整洁干净
马桶冲不上水，淋浴的水压也很弱。
我通常住在卡尔顿奥克斯 (Carlton Oaks)，但这是我第一次住在贝斯特韦斯特 (Best Western) 酒店。工作人员很棒，早餐的氛围很轻松。
马桶……坏了💦冲水不正常。我用蹩脚的英语向前台投诉，他们说会修，但没有修好。我不得不借用别人家房间的厕所，非常不方便。
太恶心了。这家店怎么能挂着Best Western的牌子，真是个谜。赶紧吊销特许经营执照！
非常好的住宿
坏的
Room was nice and clean. We didnt have the best experience at the beginning. I called the night before if we could do early check in and i was told 2pm would be fine. We stopped by before 2p and we couldnt check in until after 3p they had nothing available.
We also wanted to use the bathroom and it was locked and the gentleman said it was only open during breakfast time... other than that everything was great
The stay at the property was fine. Staff was attentive and very professional. The handicapped parking is a little odd with steep inclines so I did not park there.
My room was near the ice machine. People were using it late at night (2AM) and early in the morning (5AM). Woke me up every time.
The room was clean but one of the queen beds was in poor condition. The outlet to charge my phone was broken. There were several young men outside yelling and screaming until almost midnight, which kept me awake and I'm sure everyone else with no staff to enforce the rules if there were any. The second night was more quiet .
The hot tub was great and it was nice and hot, however, the pool and hot tub area are only open until 8pm. I understand that you get what you pay for but y'all are charging too much for this one. The whole place needs updated, it's kind of falling apart, and the beds are terrible. I guess i know better now 😕.