酒店回复: Dear David, I am sorry to hear that you had a bad experience with your stay. We do have strict quite hours from 10pm-6am for everyone. Our staff does do an amazing job with enforcing these rules. We very rarely ever get noise complaints here, and when we do, we get them taken care of so it doesn't affect anyone else.
酒店回复: Dear Marcos, thank you for taking the time to review your stay with us. We are happy to hear that you had a good stay and we hope to see you again on your next trip through Burlington.
3.0分
家庭亲子
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The hotel was very good. The pool was empty as they had been doing maintenence. I was disappointed but it was full and running before we left. I felt like they filled it just for us. Nice.
1.0分
其他
Customer Service was terrible. They had no concern for the guest experience, only on collecting payment. I would never recommend this hotel.
3.0分
情侣出游
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This property was disappointing. The breakfast was the worst that I’ve had in a long time. We had to not eat and go somewhere else. The walls are paper thin so you can easily hear the TV from the next room. The staff was very friendly.
4.0分
商务出差
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Room was clean and spacious. Bed was comfortable. Breakfast was full-breakfast with plenty of options. The only negative was the WiFi. Only reason I was staying in Burlington was for work, and need good WiFi to do it. So this cost me at least 10 hours after I got home to do the work I could have done at the hotel. My next stay in Burlington will have to be at different location.
地理位置绝佳。
我们在这里根本睡不好,因为地板和墙壁太薄了,而且工作人员拒绝执行任何安静时间的规定。我们两次打电话给前台,说孩子们在我们楼上尖叫和跑动(至少带着两只大狗),声音太大,我们根本睡不着。前台什么也没做。最后我们不得不提前几个小时起床离开。希望我们能凭借这么少的睡眠安全到达下一个目的地。
房子看起来很不错,但住在这里就别指望能睡着了,因为楼里的所有噪音都会因为施工质量差或其他原因被放大。
(PS:我们甚至戴了耳塞,但没用。噪音还是很大。)
我们每个月都住在这里,往返于密苏里州和科罗拉多州之间,但这次整个入住期间,WiFi都断了。早上火警响了,吓坏了我们的狗。原来是厨房着火了。这地方确实需要翻新,尤其是地毯。
所有电视的隐藏字幕设置均已关闭,工作人员无法获取主控权,无法启用 TVD 上的隐藏字幕功能。这具有歧视性,且难以使用。
这家酒店设施陈旧破败。如果您旅行期间想游泳,千万别住这家酒店。室内泳池平台和泳池水都很脏,令人不快。
一切都非常干净
The hotel was very good. The pool was empty as they had been doing maintenence. I was disappointed but it was full and running before we left. I felt like they filled it just for us. Nice.
Customer Service was terrible. They had no concern for the guest experience, only on collecting payment. I would never recommend this hotel.
This property was disappointing. The breakfast was the worst that I’ve had in a long time. We had to not eat and go somewhere else. The walls are paper thin so you can easily hear the TV from the next room. The staff was very friendly.
Room was clean and spacious. Bed was comfortable. Breakfast was full-breakfast with plenty of options. The only negative was the WiFi. Only reason I was staying in Burlington was for work, and need good WiFi to do it. So this cost me at least 10 hours after I got home to do the work I could have done at the hotel. My next stay in Burlington will have to be at different location.