I recently stayed 2 nights here. My stay was wonderful. Everything was clean and fresh. I actually felt at home here. Great job!!!
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酒店回复: Thank you for staying with us and for the kind remarks about our property and staff. We look forward to seeing you again in the future.
4.0分
家庭亲子
Staff was very welcoming and friendly. Hotel is close to busy highway so a fair amount of traffic noise.
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酒店回复: Thank you for the kind words about our staff. Your satisfaction is our highest priority. For future stays, our rooms located on the back side of our property are much quieter. Please revisit us soon.
4.0分
其他
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Best option for the area
This hotel was on the way home from Bristol, TN Motorspeedway. Not many options available. Staff very friendly. Hotel is not run down, but not modern.
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酒店回复: Thank you for staying with us and for taking the time to complete the survey. We hope to see you again in the future.
5.0分
其他
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This is the only hotel in Barbourville, so it is most of all convenient. The staff is very nice and helpful, and the rooms are clean. It is on a busy highway, so there is some traffic noise in the early morning particularly.
4.0分
商务出差
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It was clean , but I was confused at first because it was the Best Western and I wasn’t sure that I booked the right hotel. I found out when I arrived.
I was there for a family member’s funeral service. I was disappointed that I could have gotten a discount calling the hotel directly. Could not use Aaron either because booked through ******* online.
4.0分
家庭亲子
It was pretty, clean, and relaxing. We stayed before my husband graduated from CCBC. It was well worth it!
3.0分
其他
This hotel does not offer any kind of discount at all. No AARP, Senior Citizen, Militay, nothing. Don't expect it.
5.0分
其他
Staff member who checked me in was very friendly and helpful.
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酒店回复: Thank you for the lovely review. We are happy you enjoyed your stay with us and pleased with our friendly hospitality . We look forward to welcoming you back in the future.
2.0分
其他
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1 star hotel
We had a late check in that went well. It was fast and friendly. But... when we got to our room we immediately found a roach. As we unpacked we were visited by many more German roaches. We took care of the issue and packed up our stuff and put it back in our vehicle. We had to stay unfortunately because it was 2am and had to go to a funeral the next morning. We went to the office to get breakfast and let them know about the bugs but breakfast was down and closed up 45 minutes early and no one around to talk to so we went to get fast food. I would not recommending this hotel but it seems to be the nicest one in town. Good luck
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酒店回复: Thank you for staying with us and for bringing that to our attention. I have it taken care of.
1.0分
商务出差
The sheets smelled like they were slept in and not changed in a few days.
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酒店回复: Thank you for staying with us and for completing the survey. We regret to have missed the opportunity to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guest.
I recently stayed 2 nights here. My stay was wonderful. Everything was clean and fresh. I actually felt at home here. Great job!!!
Staff was very welcoming and friendly. Hotel is close to busy highway so a fair amount of traffic noise.
Best option for the area
This hotel was on the way home from Bristol, TN Motorspeedway. Not many options available. Staff very friendly. Hotel is not run down, but not modern.
This is the only hotel in Barbourville, so it is most of all convenient. The staff is very nice and helpful, and the rooms are clean. It is on a busy highway, so there is some traffic noise in the early morning particularly.
It was clean , but I was confused at first because it was the Best Western and I wasn’t sure that I booked the right hotel. I found out when I arrived.
I was there for a family member’s funeral service. I was disappointed that I could have gotten a discount calling the hotel directly. Could not use Aaron either because booked through ******* online.
It was pretty, clean, and relaxing. We stayed before my husband graduated from CCBC. It was well worth it!
This hotel does not offer any kind of discount at all. No AARP, Senior Citizen, Militay, nothing. Don't expect it.
Staff member who checked me in was very friendly and helpful.
1 star hotel
We had a late check in that went well. It was fast and friendly. But... when we got to our room we immediately found a roach. As we unpacked we were visited by many more German roaches. We took care of the issue and packed up our stuff and put it back in our vehicle. We had to stay unfortunately because it was 2am and had to go to a funeral the next morning. We went to the office to get breakfast and let them know about the bugs but breakfast was down and closed up 45 minutes early and no one around to talk to so we went to get fast food. I would not recommending this hotel but it seems to be the nicest one in town. Good luck
The sheets smelled like they were slept in and not changed in a few days.