This is a charming older building. The lobby was decked out for Christmas and was very welcoming. The rooms were large. There is a buffet breakfast, which was very nice and offered a reasonable variety of options. The mattress pad was old and covered with pilling, which made for a rough sleeping experience. The curtains were not wide enough to cover the windows. Velcro strips were attached to the curtain holdbacks. However, you could only attach one edge or the other, not both at the same time. The wallpaper was peeling. One of the two rooms we rented had ants in the sink. The front entrance was blocked by old furniture and trucks. Parking is not convenient. There is a charge for parking. You have to carry your luggage down three flights of ancient crumbling stone steps and then a rough cobblestone street. We had a very difficult time locating the hotel using Google Maps and only stumbled upon the parking lot by accident, as no location was given in the property description.
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When I arrived I thought I was in a furniture shop and then they told me it is Palace Hotels very small they have 16 bedrooms every single room set up with different nationalities' furniture and amazing🫶🙏 It was amazing especially the staff so helpful and professional always smiling and every single day they are there for you please don't miss the breakfast it is delicious the owners Caner and Görkem, are always there for you they have a few bars around please try it for the first time I have noticed they have a saxophone with a DJ and everyone enjoyed 🙏🫶👏👏👏👏
所有员工都很友好。酒店里摆满了古董。卫生间和房间都很干净。我们房间的景色非常棒;从阳台上可以俯瞰凯里尼亚城堡和大海。地理位置优越,前台人员非常友好且乐于助人。我强烈推荐这家酒店。
很遗憾,我不推荐凯里尼亚宫酒店。酒店的卫生标准差得惊人——房间在我们入住前显然没有彻底打扫干净。我们在床上用品和浴室里发现了之前客人的头发,烟灰缸里还堆满了之前客人留下的烟灰,屋顶发霉漏水,水龙头几乎不出水。这真是令人失望,让整个入住体验非常不舒服。清洁是最基本的要求,但遗憾的是,凯里尼亚宫酒店完全没有达到这个标准。我知道维护一栋老建筑是什么样的体验,但遗憾的是,他们在维护、设备和设施方面做得非常不到位。我们确实向工作人员反映过这个问题,他们提出给我们换房间,但这是第二天晚上7点才提出的,对于一个带着两个小孩的家庭来说,这完全没有道理,因为我们前一天晚上已经在那里睡过了。我们没能联系到任何管理人员,他们一直撒谎,编造我们没有让他们进入房间,然后直接无视我们的信息。这是我住过的最糟糕的地方之一,除了地理位置优越之外,几乎没有什么可提供的。
尽管地理位置优越,我们一家在塞浦路斯这家酒店的住宿体验却令人大失所望。我们预订的两居室公寓,广告上说有厨房、两间浴室和一个游泳池,但在这个以房价200英镑著称的地区,它的价格远低于预期。抵达时,房间很不干净(头发、用过的瓶子、雪茄/烟蒂和肮脏的游泳池),设施也严重不足。问题包括:微波炉插头与插座不兼容;淋浴和水龙头漏水,导致其中一间浴室无法使用;垃圾袋不足;沙发上油渍斑斑、接缝处开裂;淋浴和马桶座圈也岌岌可危。空调漏水严重,积水严重,导致我们四岁的女儿滑倒受伤。此外,出乎意料的是,我们入住三晚期间没有提供任何清洁服务。我们已联系酒店管理层,要求解决这些严重问题并部分退款。然而,管理层非但没有给予帮助,反而在我们哄两个年幼的孩子(两岁和四岁)睡觉时来到我们的公寓,建议我们搬到酒店主楼的不同房间。这令人无法接受,原因有几个:我们已经收拾好行李,带着两个年幼的孩子在睡觉时搬家非常不便,而且让我们一家人分开住也违背了租用带厨房和泳池的公寓的初衷。他们指责我们躲避他们并拒绝其员工进入,这完全是无稽之谈,我们提出通过酒店的闭路电视录像来核实这一说法。尽管他们承诺会审查情况并可能退还部分款项,但自从我们离开后,他们仍然没有回应。这家酒店既没有提供优质的住宿,也没有提供与其价格相符的客户服务。管理层公然无视我们的投诉并提出虚假指控,这实在令人无法接受。我强烈建议不要预订这家酒店。
酒店很好,一切都帮忙。由于回程航班很早,我们向酒店询问了接送服务,他们帮了我们,但酒店告诉我们1600₺,当我们下车时,司机却要了2000₺,尽管我们没有修改。问道。我们经历了一次破坏信任的事件。
这是一栋很古老的石头建筑。我一问,这是一栋有300年历史的建筑。内部充满了古老的古董物品,令人印象深刻。早餐很好。工作人员非常友好,真诚,细心。他们尽力为你提供一切帮助。花园也很漂亮,让你很开心。
我们一行四人,住了一晚。巴洛克风格的酒店,房间宽敞,浴室现代化。有些细节略显破败,但还好。床很棒。酒店没有电梯。由于位于老城区,我们来这里有点困难。附近有付费停车场。早餐非常丰盛。
绝对是您值得考虑的住宿地点。 该建筑位于市中心,距离港口仅一箭之遥。 这是一座历史悠久的住宅,在里面您可以呼吸到真正独特的氛围。 我们的车非常完美,可以俯瞰街道,而且也是一辆舒适且有特色的自行车,就像我想象的其他自行车一样。 早餐非常标准(我想说这是唯一的缺陷),即使是在一个美丽的庭院里提供的。
非常不寻常的酒店,类似于古董店。但同时舒适,位置便利。工作人员超级友好。早餐很好。唯一的负面因素,因为。酒店位于狭窄小巷的正中心,从清晨开始,城市的噪音就会透过窗户传进来,而且声音很大。
This is a charming older building. The lobby was decked out for Christmas and was very welcoming. The rooms were large. There is a buffet breakfast, which was very nice and offered a reasonable variety of options. The mattress pad was old and covered with pilling, which made for a rough sleeping experience. The curtains were not wide enough to cover the windows. Velcro strips were attached to the curtain holdbacks. However, you could only attach one edge or the other, not both at the same time. The wallpaper was peeling. One of the two rooms we rented had ants in the sink. The front entrance was blocked by old furniture and trucks. Parking is not convenient. There is a charge for parking. You have to carry your luggage down three flights of ancient crumbling stone steps and then a rough cobblestone street. We had a very difficult time locating the hotel using Google Maps and only stumbled upon the parking lot by accident, as no location was given in the property description.
When I arrived I thought I was in a furniture shop and then they told me it is Palace Hotels very small they have 16 bedrooms every single room set up with different nationalities' furniture and amazing🫶🙏 It was amazing especially the staff so helpful and professional always smiling and every single day they are there for you please don't miss the breakfast it is delicious the owners Caner and Görkem, are always there for you they have a few bars around please try it for the first time I have noticed they have a saxophone with a DJ and everyone enjoyed 🙏🫶👏👏👏👏