酒店回复: Hi Rebeca,Thank you for sharing your experience. We’re sorry to hear that your stay did not meet your expectations and appreciate your honest feedback. We take your comments seriously and will work on addressing these issues to improve our guests’ comfort and overall experience. Jeremy Ward #Team6
酒店回复: Hi Anel,Thank you for your kind review! We're glad to hear you found the hotel to be a good value and that you had a quiet, pleasant stay. We appreciate your feedback and hope to welcome you again soon.Jeremy Ward #Team6
1.0分
其他
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The only good thing was the price and location. I checked in very late, which I understand. The hotel clerk was visibly asleep in a chair with doors to lobby locked. First room he gave me was on the first floor, which I liked as a solo female traveler. The key didn’t work and it appeared the room was already occupied. Then he said he wrote the wrong room number down. Second room, 1st floor.. key didn’t work. Third room was on 2nd floor. There was no lock on the door, no phone and huge palmetto bugs crawling around. I had to go BACK to the lobby, and the clerk was asleep again. The 4th room was now on the 3rd floor. I had to walk up exterior stairs in the dark, alone. The room was bare bones and obviously recently quickly renovated. Nothing on the walls, no iron, no hair dryer and only 1 small bar of soap. By this time, I had 8 hours before I had to checkout and was charged a $100 deposit. NEVER AGAIN!
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酒店回复: Hi Viki,We're very sorry to hear about your experience. This is not the standard we strive to uphold, and we sincerely apologize for the inconvenience. Your feedback has been shared with our team so we can address these issues immediately. Thank you for bringing it to our attention. Jeremy Ward #Team6
3.0分
其他
The bed sheets felt rough and made it hard to sleep. Also lots of road noise from interstate
2.0分
家庭亲子
Was not clean. Staff was not supportive when notified. Lobby needs maintenance. Overall would not stay or recommend this hotel. Ratings were misleading.
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酒店回复: Hi Noreen,We’re very sorry to hear about your experience. The issues you encountered with cleanliness, staff support, and lobby maintenance are unacceptable, and we sincerely apologize for the frustration this caused. Your feedback has been shared with our management team to address these concerns and improve our standards. We appreciate you bringing this to our attention.Jeremy Ward #Team6
5.0分
家庭亲子
Not bad for the rate. You can see they tried fixing it up. The only thing I saw was a little mold in the bathroom. Overall it was not a bad stay.
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酒店回复: Hi Jarrod,Thank you for your feedback! We’re glad you found your stay enjoyable and noticed our efforts to improve the property. We appreciate you pointing out the mold in the bathroom and will address it promptly to ensure a better experience for future guests.Jeremy Ward #Team6
这家汽车旅馆外观比内部好看多了。我们半夜到的，不得不把身份证和信用卡从一扇小窗户里拿出来，几乎看不到桌子后面在做什么。走到房间时，我看到隔壁房间的窗户上坐着一只猫。一进门，我就闻到一股淡淡的猫尿味，真是令人倒胃口。床单看起来很干净，浴室也很干净，但浴帘上却长了霉点。我们不会再来了。
浴缸堵塞了，冰箱不够冷，门也关不严，毛巾看似干净，但到处都是污渍，而且他们没有给我Wi-Fi密码和电视遥控器。他们不会说西班牙语，而且态度也不友好。
一分价钱一分货……
房间价格不贵，但简陋得没有一点装饰。门上的安全锁不见了，让人感觉不太安全。由于州际公路及其匝道距离不到50码，所以道路噪音很大。
住宿体验不错，安全，空调也很好。
住了三天。房间有点破旧，浴室没有通风口，导致了一些清洁问题。门锁很牢固，空调在八月中旬也很棒！入住和退房都很方便。
开了好长一段路才找到几家餐厅。房间还可以。有些墙壁损坏了。电视遥控器很难操作。不过，有一点值得庆幸的是，停车场灯光明亮，非常安全。
这家酒店的价格真的很划算，我们在那里度过了一个安静的夜晚，一切都很棒。
The only good thing was the price and location. I checked in very late, which I understand. The hotel clerk was visibly asleep in a chair with doors to lobby locked. First room he gave me was on the first floor, which I liked as a solo female traveler. The key didn’t work and it appeared the room was already occupied. Then he said he wrote the wrong room number down. Second room, 1st floor.. key didn’t work. Third room was on 2nd floor. There was no lock on the door, no phone and huge palmetto bugs crawling around. I had to go BACK to the lobby, and the clerk was asleep again. The 4th room was now on the 3rd floor. I had to walk up exterior stairs in the dark, alone. The room was bare bones and obviously recently quickly renovated. Nothing on the walls, no iron, no hair dryer and only 1 small bar of soap. By this time, I had 8 hours before I had to checkout and was charged a $100 deposit. NEVER AGAIN!
The bed sheets felt rough and made it hard to sleep. Also lots of road noise from interstate
Was not clean. Staff was not supportive when notified. Lobby needs maintenance. Overall would not stay or recommend this hotel. Ratings were misleading.
Not bad for the rate. You can see they tried fixing it up. The only thing I saw was a little mold in the bathroom. Overall it was not a bad stay.