酒店回复: Hi Rebeca,Thank you for sharing your experience. We’re sorry to hear that your stay did not meet your expectations and appreciate your honest feedback. We take your comments seriously and will work on addressing these issues to improve our guests’ comfort and overall experience. Jeremy Ward #Team6
酒店回复: Hi Anel,Thank you for your kind review! We're glad to hear you found the hotel to be a good value and that you had a quiet, pleasant stay. We appreciate your feedback and hope to welcome you again soon.Jeremy Ward #Team6
4.0分
商务出差
原文
翻译提供方：Google
好的
1.0分
商务出差
We will never stay here again! The smell was awful. Check in time was 3 pm we finally got to go in the room at 5:45pm and it was 1/2 clean.
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酒店回复: Hi Jonathan,Thank you for your feedback. We sincerely apologize for the unpleasant smell and the delayed, incomplete cleaning of your room upon arrival. This is not the experience we want for our guests, and we appreciate you bringing these issues to our attention. We will address this with our team to prevent it from happening in the future.Jeremy Ward #Team6
2.0分
家庭亲子
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There were sketchy people pacing around the parking lot? There’s only places to charge devices in the bathroom. The remote is confusing to use. The floor was very dirty.
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酒店回复: Hi Bethany,Thank you for your feedback. We’re sorry to hear about your concerns regarding the cleanliness, limited charging options, and overall comfort of your stay. We also understand how the parking lot activity may have made you feel uneasy. Your comments are important and will be shared with our team to ensure these issues are addressed. We appreciate you bringing this to our attention.Jeremy Ward #Team6
3.0分
其他
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Checking out is a nightmare. Paid cash for the deposits because you have to wait to get it back. Waited almost 20 minutes to get my money back. What is the incidental fee for if they offer
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酒店回复: Hi Stepheine,Thank you for sharing your feedback with us. We strive to provide excellent service to all our guests, and we apologize if we fell short of your expectations. We will use your comments to help us improve our guest experience. Please give us the opportunity to improve your experience with your future bookings. Jeremy Ward #Team6
这家汽车旅馆外观比内部好看多了。我们半夜到的，不得不把身份证和信用卡从一扇小窗户里拿出来，几乎看不到桌子后面在做什么。走到房间时，我看到隔壁房间的窗户上坐着一只猫。一进门，我就闻到一股淡淡的猫尿味，真是令人倒胃口。床单看起来很干净，浴室也很干净，但浴帘上却长了霉点。我们不会再来了。
浴缸堵塞了，冰箱不够冷，门也关不严，毛巾看似干净，但到处都是污渍，而且他们没有给我Wi-Fi密码和电视遥控器。他们不会说西班牙语，而且态度也不友好。
一分价钱一分货……
房间价格不贵，但简陋得没有一点装饰。门上的安全锁不见了，让人感觉不太安全。由于州际公路及其匝道距离不到50码，所以道路噪音很大。
住宿体验不错，安全，空调也很好。
住了三天。房间有点破旧，浴室没有通风口，导致了一些清洁问题。门锁很牢固，空调在八月中旬也很棒！入住和退房都很方便。
开了好长一段路才找到几家餐厅。房间还可以。有些墙壁损坏了。电视遥控器很难操作。不过，有一点值得庆幸的是，停车场灯光明亮，非常安全。
这家酒店的价格真的很划算，我们在那里度过了一个安静的夜晚，一切都很棒。
好的
We will never stay here again! The smell was awful. Check in time was 3 pm we finally got to go in the room at 5:45pm and it was 1/2 clean.
There were sketchy people pacing around the parking lot? There’s only places to charge devices in the bathroom. The remote is confusing to use. The floor was very dirty.
Checking out is a nightmare. Paid cash for the deposits because you have to wait to get it back. Waited almost 20 minutes to get my money back. What is the incidental fee for if they offer