酒店回复: Hi Rockstar,Thank you for taking the time to share your experience with us.We are glad you enjoyed the unique setting of our island stage, from the spacious room design to the marine life. Your feedback helps us continue fine-tuning every detail to deliver unforgettable stays in true Hard Rock style.We hope to welcome you back again soon for another escape that truly rocks.Sent from Backstage,Frederic LebegueGeneral Manager
1人觉得有用
5.0分
钻石水上泳池别墅
家庭亲子
距离马累比较近，适合岛上骑行，水屋带泳池可以趴在泳池边看鱼群。
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酒店回复: Hey Rockstar,Thank you for sharing your island impressions. Being just a short ride from Malé makes arrival smooth, and exploring on two wheels is always a fun way to take in the surroundings.Our water villas are designed for laid back moments, and there is nothing better than relaxing by your private pool while the ocean life glides past below. Simple pleasures, true paradise.We hope to welcome you back for another unforgettable escape.Sent from Backstage,Frederic LebegueGeneral Manager
酒店回复: Dear Sharonmimizhu,Thank you for sharing your feedback. While we are glad you enjoyed the views, facilities, and culinary journey, we are truly sorry to hear about the concerns you raised. We uphold high hygiene standards, and there can be many factors that cause skin irritation. We only wish we had known during your stay so our medical professional could have checked and assisted right away.As for the departure, we did not receive your flight details prior to arrival, and this was again requested during check-in but was not provided. We ensure all departure guests have boat transfers arranged a day before, and for departure, all guests are required to complete a physical check-out at the reception before heading to the jetty. This is why we politely requested you to return to the front desk to sign the final folio. We are sorry for the inconvenience caused and appreciate your understanding.We will use your feedback to fine tune our performance and look forward to welcoming you back for a more seamless stay that truly rocks.Sent from Backstage,Frederic LebegueGeneral Manager
酒店回复: Hi Rockstar,Thank you for sharing your thoughts with us. We are delighted to know your stay struck all the right chords, from the convenience of getting around to the vibrant flavors and stunning backdrops that make every moment picture-perfect. It is especially rewarding to hear you would choose us again for your next getaway.At Hard Rock Hotel Maldives, we live by our mission to create authentic experiences that rock, and we look forward to welcoming you back to the island stage for another legendary stay.Sent from Backstage,Frederic LebegueGeneral Manager
酒店回复: Hi Angkor512,Thank you for sharing your experience with us. We are glad to know you enjoyed the convenience, the variety of dining options, and the ease of exploring the island. Our Band (team) is committed to delivering Amplified Service, and as we say at Hard Rock, We create authentic experiences that rock. We look forward to welcoming you back for another unforgettable stay.Sent from Backstage,Frederic LebegueGeneral Manager
酒店回复: Hey Rockstar,Thank you for sharing your review. We are glad you enjoyed the stunning lagoon views, easy transfers, and the overall vibe of your stay. Our pricing follows the standard for resorts in the Maldives, and we make sure every moment is worth it through authentic experiences that rock. We look forward to welcoming you back for another encore in paradise.Sent from Backstage,Frederic LebegueGeneral Manager
房间挺大，是这次住三种房间装修最新的，现代简约风，小吧有6颗胶囊咖啡。离马累20分钟快艇，是人工岛，泄湖没有海草，白天很少鱼，马上灯光下看到鲨鱼和青衣，鳐鱼。和希尔顿名下的SAII是同一个岛，可以玩两个岛的泳池和海滩，风景还不错，只是没大海中央的环境，远远看到马累和中国合建的友谊大桥。出海参加看护士鲨，212美金一人，不便宜，感受一下鲨鱼就在脚下的疯狂。早上的自助餐不错，有BBQ大虾、牛排，煮青口带子等海鲜，不过我们只是点两餐，没有酒水和饮料
距离马累比较近，适合岛上骑行，水屋带泳池可以趴在泳池边看鱼群。
我简直无法用言语简单描述这次旅程有多棒。这趟旅行非常精彩，员工们工作努力，服务周到，让我们感到无比舒适和放松。在周年纪念日里，我们只管尽情享受美好的时光和风景。
卫生不行，床品有跳蚤，老人被咬了五六个包，上小红书查了是跳蚤，奇痒无比，钻心的痒，已经好几天都不消，越来越大。。。 Buggy很慢，等20分钟以上，我们多人出行，代理一周前发了给酒店返程的航班，酒店也漏了一个早机航班，没安排去机场船，幸好前一晚发现。。。 已经退房离开到码头等船去机场了，酒店又说之前签的单漏了，又被拉去前台重新再签😂 实事求事，酒店的海景很漂亮，岛硬件和餐食都可以，可能房间和人太多吧，服务没有跟上，建议要自己盯紧所有行程安排，并再三确认
不，我不认可酒店的回复。1、代理已提早把离开的航班信息发给酒店了，当时前台同事还让我提供，我出示了代理发的当时给酒店航班信息的截图，以及酒店给代理的回复，并且酒店前台同事当时已拍照了说去核实，然后等了超过半个小时，才给我们重新安排早机的船；2、check out时核对账单，我都和前台职员说有印度餐厅的午餐，他说没有，我还问你确定？果然check out去码头等船时又把我接回前台，说漏了，只查了一个房间，忘了查别的房间；3、最严重的是母亲被跳蚤咬的六个包现在水泡越来越大，回国去医院处理，刺破毒水进行消毒，医生确认是跳蚤咬的，酒店回复居然还说是过敏，我们6个人住了4晚 加婚礼近10万，就冲酒店这个处理态度，以及入住期间发生的一切，建议大家认真考虑再预订吧
总的来说，这是一次很棒的体验。我们很享受这次旅行。绝对推荐入住硬石酒店。酒店宁静优美，注重细节和服务。
几点建议：
酒店没有找到清真寺的指示牌或引导。我不得不向工作人员询问并自己寻找。建议硬石酒店团队更新指示牌，方便客人找到清真寺的方向。
客房清洁后，房间里留下很难闻的气味。可能是清洁用的拖把或水太旧了。
房间特别干净整洁，环境优美。超乎想象下次还选这个酒店，吃喝交通便利，不用步行有专门摆渡车带你去你想去的地方都免费。而且很出片。水是天蓝色的。沙滩沙子很细腻脚踩上去特别舒服。
离机场很近，快艇20分钟左右就能到，对于晕船或者不想舟车劳顿的很友好，不用太赶行程。早餐非常好，尤其鲜榨果汁最为惊艳。岛上的餐厅选择很多，而且三岛连在一起，有商店闲逛，岛上生活不会显得单调。用酒店APP沟通起来没障碍，订车，订餐，订活动，咨询问题都很顺畅，但需要英文沟通。
白天坐了九个小时飞机，晚上八九点才抵达酒店，听到派对声音，以为十点总会停的，结果一直闹腾到将近凌晨两点。提前了一两个月预订的，并特别备注了安静房型，毕竟带着孩子。选酒店的时候也是看中了这个酒店写着是亲子酒店。结果问了携程，客服问询了酒店得知当晚派对计划持续到凌晨一点，而且也承认给我们安排在了派对附近的房间。明明是淡季也没有满房，提前这么多时间预订的酒店就不能安排离派对远一点，不知道是携程没有告知酒店，还是酒店遗漏。一个晚上都没法休息，很累，刚刚抵达马代就遇到这么糟心的体验，体验感不好。
环境超美、离机场近，但园内消费偏高｜4/5
入住马尔代夫硬石酒店 2 晚。酒店坐落在典型的礁湖（泻湖）上，中央水域清澈见底，景观一流；从马累机场转乘快艇很方便，整体动线省时省心。房间与公共区域维护到位，海景与栈桥漫步体验很加分。
唯一的不足是园区内各类自费项目（如水上活动、SPA、部分餐饮）定价偏高，建议提前做好预算或留意套餐/活动的折扣。
总结： 如果主要看中风景与便捷交通，这家非常合适；能接受园区消费的话，整体值得一住。
食物很好吃，但是价格有点高。一开始他们说不收当地货币，只收美元，让我有点郁闷。我们在这里工作，有工作许可证，但因为才来了两周，所以还没拿到实体卡。不明白的是，如果我们没有工作许可证，怎么能通过边检呢？我们也有文件证明。结果还是被收了36美元，因为他们按游客价收费，我实在搞不懂这一点。