酒店回复: Hello Lindsey,Thank you for sharing your feedback regarding your recent experience. We appreciate your comments about the friendliness of our front desk staff, but we are sorry to hear that your accommodations did not meet your expectations. We continually strive to improve our facilities and services, and your insights are valuable in guiding those efforts. Your experience is important to us, and we will take your comments into consideration as we work towards enhancing the overall guest experience in the future. Thank you for bringing these matters to our attention.
酒店回复: Hello Teresa,Thank you for sharing your feedback regarding your recent stay. It’s disappointing to hear that you faced multiple issues during your visit, as our goal is to provide a pleasant experience for our guests. Your comments regarding the room conditions and disturbances have been noted, as they are vital for us to understand our guests' perspectives. We appreciate your insights and hope for the opportunity to welcome you back in the future under better circumstances.
4.0分
家庭亲子
Clean and simple, great for a one night stay. Staff was great at check in. There was not any water at breakfast, which was inconvenient
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酒店回复: Hello Matthew,Thank you for your feedback. We're glad to hear you enjoyed the cleanliness of your room and appreciated our staff's service at check-in. We apologize for the inconvenience you experienced regarding the water at breakfast, as we strive to provide a complete dining experience for all our guests. We appreciate your insights and will pass them along to the relevant team for consideration in future operations. Hope to see you again soon!
4.0分
其他
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Room was tidy but could see where the corners of the bathroom and shower were not scrubbed. We had a room that faced the Main Street/ Highway and the room was a bit noisy from the traffic, but just for the first night. Bed was comfortable and linens were crisp and comfortable. Breakfast was okay.
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酒店回复: Hello Mark,Thank you for sharing your feedback. We're glad to hear you found the room tidy and enjoy the comfort of the bed and linens. Your comments about the bathroom cleanliness and noise levels have been noted and are important for improving our services. We appreciate your insights regarding breakfast as well. Should you choose to stay with us again, we hope to meet all your expectations even more fully.
2.0分
其他
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One of yuckiest breakfast layouts I've ever seen. Not only the typical chemical mixes instead of real juices, but even yogurt out of a machine. Have no idea what that surgery stuff was, but it wasn't yogurt. Don't stay here if breakfast plays a part in your decision.
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酒店回复: Hello Bob,Thank you for sharing your feedback regarding the breakfast experience. We understand that breakfast is an important part of your stay, and we value your perspective on the offerings provided. We continuously strive to meet the diverse tastes and preferences of our guests and appreciate your input as it helps inform our future improvements. Your comments will be shared with the appropriate department for consideration.
5.0分
其他
It was absolutely perfect. The staff was amazing. I got to park right in front of my door. I didn’t have to carry my luggage a long ways. It was wonderful.
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酒店回复: Hello Chonda,Thank you for sharing your positive experience! We're thrilled to hear that our staff made your stay enjoyable and that the convenient parking arrangement added to your comfort. Your feedback is appreciated and will be shared with the team. We hope to welcome you back for another wonderful stay in the future.
1.0分
情侣出游
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The shower had mold in it. We didn’t even stay in the hotel, the place was dirty and the front desk guy was rude. I do not recommended this place EVER. And it’s way over priced for a trashy place.
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酒店回复: Hello Shelbi,Thank you for your feedback. We take cleanliness and customer service seriously and your comments will be shared with the appropriate teams for review. We strive to provide a positive experience for all our guests and appreciate you bringing this to our attention. Your insights are valuable as they help us improve and maintain our standards moving forward.
3.0分
其他
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The bed was so uncomfortable! My back was killing. Parking was good. The breakfast was typical hotel breakfast with good coffee. The staff was ok. The room felt like it needed an update.
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酒店回复: Hello vickie,Thank you for sharing your experience. We're glad to hear you enjoyed the breakfast and appreciated the parking. Your feedback about the bed comfort and room update is valuable to us and will be shared with the team for future improvements. We strive to provide a pleasant stay, and your comments help us in that pursuit. We hope to have the opportunity to welcome you back for a better experience in the future.
3.0分
家庭亲子
Felt dewy in the room both times I’ve stayed here. The mattress is very springy and overall very outdated looking.
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酒店回复: Hello Jessie,Thank you for sharing your feedback regarding your recent stays. We appreciate your observations about the room conditions and mattress quality. Your comments are valuable, and we will ensure they are shared with the appropriate team for consideration in future improvements. We strive to enhance our guests' experience, and your insights play a crucial role in that process. We hope you will consider visiting us again for a more comfortable stay in the future.
禁烟房闻起来像是有很多人抽过烟一样。
这是一家老旧的汽车旅馆。我们那层楼的地毯很脏，摸起来又湿又臭。我之前试过在抵达前取消预订，但一直没人接电话。我试过通过*******取消预订，他们也一直没人接。我们一到，前台的那位先生就很友好。然而，房间不太好。狭小的浴室很脏，房间里弥漫着霉味和烟味，地毯也很脏。这家酒店需要彻底翻新！不推荐，以后也不会再住。
房间里最初有烟味，就像熏了一个星期一样。停车场和汽车旅馆门外有人开派对。泳池里有霉菌。床很糟糕，你能感觉到弹簧，地毯上有个洞。我们住在这里的唯一原因是我们已经预付了房费，但无法退款。千万别住在这里！！！！！
Clean and simple, great for a one night stay. Staff was great at check in. There was not any water at breakfast, which was inconvenient
Room was tidy but could see where the corners of the bathroom and shower were not scrubbed. We had a room that faced the Main Street/ Highway and the room was a bit noisy from the traffic, but just for the first night. Bed was comfortable and linens were crisp and comfortable. Breakfast was okay.
One of yuckiest breakfast layouts I've ever seen. Not only the typical chemical mixes instead of real juices, but even yogurt out of a machine. Have no idea what that surgery stuff was, but it wasn't yogurt. Don't stay here if breakfast plays a part in your decision.
It was absolutely perfect. The staff was amazing. I got to park right in front of my door. I didn’t have to carry my luggage a long ways. It was wonderful.
The shower had mold in it. We didn’t even stay in the hotel, the place was dirty and the front desk guy was rude. I do not recommended this place EVER. And it’s way over priced for a trashy place.
The bed was so uncomfortable! My back was killing. Parking was good. The breakfast was typical hotel breakfast with good coffee. The staff was ok. The room felt like it needed an update.
Felt dewy in the room both times I’ve stayed here. The mattress is very springy and overall very outdated looking.