酒店回复: Dear J,I am so sorry to hear you had this experience. I will be taking note of everything you said here and getting it to the correct departments.
酒店回复: Tim,I am so sorry to hear about your experience. We are working on remodeling from the inside out and hopefully that will fix the issues you brought to our attention. I will absolutely get your issues to the correct dept to be corrected and looked into. I greatly appreciate you bringing these issues to our attention.
1.0分
其他
原文
翻译提供方：Google
坏的
3.0分
家庭亲子
The staff was super nice and breakfast was good. The room itself needed to be swept. The shower had mold spots so we didn’t shower.
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酒店回复: Thank you Anna for bringing this to our attention. We hope you will give us another chance to exceed your expectations. We are in the process of a remodel to better our rooms for guest. I hope you'll come back when its completed and see.
5.0分
其他
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The staff was super friendly and very helpful. It is a little older, but nice and comfortable and easy to find. The breakfast was good as well. Be sure to put your do not disturb sign up! We were walked in on by the cleaning staff hours before check out time.
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酒店回复: Hi Heather, Thank you for your review! We hope to see you again soon
5.0分
家庭亲子
We have been staying at this hotel for years now. There are a lot of eateries near the hotel. It’s pet friendly. It’s right off the freeway. Great experience.
酒店回复: Thank you steve! We hope to see you again!
3.0分
其他
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The staff were all very friendly. The room was run down: closet door wouldn’t open, the knob fell off when I tried to open it. And there was a sharp piece of metal projecting from the bottom of the door, a safety hazard to anyone. The toilet was filthy with black mold under the rim, and the edges of the sink splash boards were covered in gummy dirt that did come off with water and effort. Imagine what cleanser could clean? When I travel thru that corridor, I will bypass Yreka completely since this was the best housing available.
5.0分
其他
The room was clean and in good condition. The wi-fi worked well. Staff members were efficient and friendly.
刚看见酒店有点失望，不想住汽车旅馆，选了酒店，没想到还是汽车旅馆，不过入住还是很惊喜的，除了汽车旅馆没有电梯，需要手拎行李到二楼，其他和酒店无异，房间很大，设施较新，床很舒服，卫生很好。
哈哈哈哈哈哈，好
恶心至极
最恶心、最脏、最老旧、最肮脏的房间……是我住过的最糟糕的房间。门几乎关不严。即使看到照片上那些脏乱差的地方，他们也找不出什么好借口。我哄骗他们换了一间新房间，相比之下，这间新房间还算可以接受。新房间的淋浴水管装反了，如果不注意的话，很容易烫伤。真让人难过。
我在这里住过很多次，但过去两年来，这里的品质下降了。房子很旧，需要大量翻新。上次来的时候，电视全都坏了。马桶漏水，毛巾杆也被扯掉了。他们总是想把我们安排在二楼，但我们根本无法接受，而且他们没有电梯。
坏的
The staff was super nice and breakfast was good. The room itself needed to be swept. The shower had mold spots so we didn’t shower.
The staff was super friendly and very helpful. It is a little older, but nice and comfortable and easy to find. The breakfast was good as well. Be sure to put your do not disturb sign up! We were walked in on by the cleaning staff hours before check out time.
We have been staying at this hotel for years now. There are a lot of eateries near the hotel. It’s pet friendly. It’s right off the freeway. Great experience.
The staff were all very friendly. The room was run down: closet door wouldn’t open, the knob fell off when I tried to open it. And there was a sharp piece of metal projecting from the bottom of the door, a safety hazard to anyone. The toilet was filthy with black mold under the rim, and the edges of the sink splash boards were covered in gummy dirt that did come off with water and effort. Imagine what cleanser could clean? When I travel thru that corridor, I will bypass Yreka completely since this was the best housing available.
The room was clean and in good condition. The wi-fi worked well. Staff members were efficient and friendly.