酒店回复: Tim,I am so sorry to hear about your experience. We are working on remodeling from the inside out and hopefully that will fix the issues you brought to our attention. I will absolutely get your issues to the correct dept to be corrected and looked into. I greatly appreciate you bringing these issues to our attention.
1.0分
其他
原文
翻译提供方：Google
坏的
3.0分
其他
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The shower hose was broken and sprayed water all over the bathroom- a real mess. The bathroom outlet was difficult to use and I had to mess with the outlet to keep it “on” which took some work. The room was quiet and clean but those issues were frustrating
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酒店回复: Hello, Thank you for letting me know I will have maint take a look!
2.0分
其他
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The parking lot had bathtubs piled up. The room was freezing, I turned the heat all the way up. We had to leave the door open for quite a while, as the room absolutely reeked of bleach/some kind of cleaning solution. I asked for an extra blanket and was told housekeeping goes home at 3:00. The carpet looked as if it hadn't been vacuumed for months. I think it only fair if folks know ahead of time that the place is under some kind of construction. One elevator was not working.
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酒店回复: Hello Lisa,I am so sorry we did not meet your expectations on this trip. I will be looking into these issues and making a solution so other guest dont face the same issues. Yes, we are starting renovations at the end of the month on all of our rooms to make them better for our guest.
4.0分
朋友出游
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Was nice and big and extended right onto a grass area for the dogs, which was wonderful. We could hear people yelling and screaming from outside of our window and there was a lot of construction worker staying there so a little loud.
酒店回复: Thank you Nancy! We hope to see you again!
3.0分
家庭亲子
The staff was super nice and breakfast was good. The room itself needed to be swept. The shower had mold spots so we didn’t shower.
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酒店回复: Thank you Anna for bringing this to our attention. We hope you will give us another chance to exceed your expectations. We are in the process of a remodel to better our rooms for guest. I hope you'll come back when its completed and see.
刚看见酒店有点失望，不想住汽车旅馆，选了酒店，没想到还是汽车旅馆，不过入住还是很惊喜的，除了汽车旅馆没有电梯，需要手拎行李到二楼，其他和酒店无异，房间很大，设施较新，床很舒服，卫生很好。
很多房间似乎还没装修好。房间很大，不过没什么用。提供的早餐很简单
哈哈哈哈哈哈，好
恶心至极
最恶心、最脏、最老旧、最肮脏的房间……是我住过的最糟糕的房间。门几乎关不严。即使看到照片上那些脏乱差的地方，他们也找不出什么好借口。我哄骗他们换了一间新房间，相比之下，这间新房间还算可以接受。新房间的淋浴水管装反了，如果不注意的话，很容易烫伤。真让人难过。
我在这里住过很多次，但过去两年来，这里的品质下降了。房子很旧，需要大量翻新。上次来的时候，电视全都坏了。马桶漏水，毛巾杆也被扯掉了。他们总是想把我们安排在二楼，但我们根本无法接受，而且他们没有电梯。
坏的
The shower hose was broken and sprayed water all over the bathroom- a real mess. The bathroom outlet was difficult to use and I had to mess with the outlet to keep it “on” which took some work. The room was quiet and clean but those issues were frustrating
The parking lot had bathtubs piled up. The room was freezing, I turned the heat all the way up. We had to leave the door open for quite a while, as the room absolutely reeked of bleach/some kind of cleaning solution. I asked for an extra blanket and was told housekeeping goes home at 3:00. The carpet looked as if it hadn't been vacuumed for months. I think it only fair if folks know ahead of time that the place is under some kind of construction. One elevator was not working.
Was nice and big and extended right onto a grass area for the dogs, which was wonderful. We could hear people yelling and screaming from outside of our window and there was a lot of construction worker staying there so a little loud.
The staff was super nice and breakfast was good. The room itself needed to be swept. The shower had mold spots so we didn’t shower.