The bathtub in my room (108) was chipped and cracked so bad i had to spread a towel down in the tub to take a shower, i was afraid that i would cut my feet
5.0分
其他
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Great service
Bookclub trip to attend Harper Lee’s To Kill a Mockingbird annual festival Hotel was a great location for getting to and from Monroeville square. Friendly staff. The evening Front desk staff even made a fresh pot of coffee when we returned from play. Rooms clean and comfortable. Definitely would stay here again.
5.0分
其他
We stay here all the time when we come visit family. Have enjoyed it each time.
5.0分
商务出差
Nice clean hotel. Staff is friendly and helpful. Great workout room and breakfast options.
2.0分
家庭亲子
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We had some problems with service. The morning of our arrival I called to ask to be changed to a room with one king instead of a two queens. I was told no kings were available, although it showed 4 available online. The clerk told me that her system didn't show any available. We decided to try again when we arrived. Upon arrival when I asked to be changed to a king room on the ground floor I was told the only ones available were on the second floor. We decided to stick with the double room. When we got into the room the smoke detector was beeping like the battery needed to be changed. A guy came down and took the smoke detector out of the ceiling. I asked him if he was going to replace it with another and he said it must be the wiring as he had just replaced the battery recently. We were already late to our event, so I didn't press it. As we're were leaving the room to go to our event I noticed through the open curtains that the room next to us was a king and apparently unoccupied. We left for our event as we were already late. We returned late that evening and I noted that the king room was still vacant. It was late so we didn't feel like changing rooms so we decided to go to bed. When my wife turned down the comforter on one of the beds she found a large rip in the bottom sheet. I called the clerk, who offered to bring another sheet. We decided to just use the other bed. When we left the next morning we noticed that the king room next door was still unoccupied.
2.0分
家庭亲子
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The room had a bad odor. There was leftover items in the refrigerator from the people before us. The breakfast was some of the worst I have seen. The yogurt was expired, the waffle mix came out oily/watery looking, the orange juice came out of the machine of a color I have not seen in OJ before. The hot water for oatmeal was cold. Needless to say we did not eat from the breakfast buffet.
前台工作人员真诚友好,热情周到。我一进门,她就热情地迎接了我。这栋楼看起来比较老,但实际上非常干净,房间里的一切都运转正常(空调、电视、淋浴、咖啡壶、熨斗等等)。我在这里住宿期间没有遇到任何问题。如果我以后再来这附近,我一定会再次入住这里。我强烈推荐这家酒店。
我提前一个月预订了两间房,但到的时候,其中一间已经有人住了。我们去了一间有衣服等的房间。结果他们给我们安排了另一栋楼的另一个房间。这家汽车旅馆真是个大错误。
晚上我们需要什么
位置好,房间舒适凉爽。电视有点乱,但没什么大不了的。早餐不错。
酒店不错。早餐不错。位置很好。两层楼,但没有电梯!我忘了问要住在底层了🙃
The bathtub in my room (108) was chipped and cracked so bad i had to spread a towel down in the tub to take a shower, i was afraid that i would cut my feet
Great service
Bookclub trip to attend Harper Lee’s To Kill a Mockingbird annual festival Hotel was a great location for getting to and from Monroeville square. Friendly staff. The evening Front desk staff even made a fresh pot of coffee when we returned from play. Rooms clean and comfortable. Definitely would stay here again.
We stay here all the time when we come visit family. Have enjoyed it each time.
Nice clean hotel. Staff is friendly and helpful. Great workout room and breakfast options.
We had some problems with service. The morning of our arrival I called to ask to be changed to a room with one king instead of a two queens. I was told no kings were available, although it showed 4 available online. The clerk told me that her system didn't show any available. We decided to try again when we arrived. Upon arrival when I asked to be changed to a king room on the ground floor I was told the only ones available were on the second floor. We decided to stick with the double room. When we got into the room the smoke detector was beeping like the battery needed to be changed. A guy came down and took the smoke detector out of the ceiling. I asked him if he was going to replace it with another and he said it must be the wiring as he had just replaced the battery recently. We were already late to our event, so I didn't press it. As we're were leaving the room to go to our event I noticed through the open curtains that the room next to us was a king and apparently unoccupied. We left for our event as we were already late. We returned late that evening and I noted that the king room was still vacant. It was late so we didn't feel like changing rooms so we decided to go to bed. When my wife turned down the comforter on one of the beds she found a large rip in the bottom sheet. I called the clerk, who offered to bring another sheet. We decided to just use the other bed. When we left the next morning we noticed that the king room next door was still unoccupied.
The room had a bad odor. There was leftover items in the refrigerator from the people before us. The breakfast was some of the worst I have seen. The yogurt was expired, the waffle mix came out oily/watery looking, the orange juice came out of the machine of a color I have not seen in OJ before. The hot water for oatmeal was cold. Needless to say we did not eat from the breakfast buffet.