We travel a lot, and try to get the best for the price. Quality Inn in West Helena did not meet our expectations. We had to move rooms because the light in the bathroom did not work. The pool was unsightly and out of order during the summer. The gym was out of order. There was no hot food option besides a waffle machine.
5.0分
其他
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Good Stay - change your Breakfast title on adv
Clean Room, and the staff was pleasant. When looking for hotel it did say Full Breakfast instead of Continental Breakfast, but it wasn't a full breakfast as I call it.
2.0分
家庭亲子
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The room was clean and the renovation was nice, but we didn't have a remote for the tv and the phone didn't work. This was reported to the front desk after checking in, and again to housekeeping. Both said they'd get it taken care of,but nothingwas done. Luckily I didn't want to swim, because the pool still needs repairing. Not as advertised. Price wasn't bad for a weekend stay, but make sure everything works on a room (103), before handing the keys to someone.
5.0分
其他
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I’ve stayed there before and everything was awsome but yesterday when I arrived the customer service was terrible no smiling didn’t greet me she act like she was ready to go all around rude but overall my stay was amazing as always
2.0分
其他
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Television didn't work. Called front desk and was told I could move rooms. My husband was at meeting and I couldn't move by myself. Half roll of bathroom paper in bathroom. Ran out and had to use kleenex. Room was dirty. Someone (not local) needs to do popups and check room. 6 hour drive and stay was unsatisfactory.
1.0分
其他
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When I checked in and went to room it had not been cleaned. BEd had been slept in, dirty towels in bathroom floor and counter. Water bottles around room. Smelled like cigarettes. I went back to desk and asked for another room and canceled my next nights stay
5.0分
商务出差
Everything was great!!!!
4.0分
其他
The staff was nice.
3.0分
情侣出游
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Limited food options no comforters on bed just sheets and one blanket really. breakfast was supposed to be provided but not available staff was great but that doesn't help my stomach
克拉克斯代尔短暂访问
适合住一晚,但不适合长期住宿。 +:汽车旅馆距离克拉克斯代尔 30-40 分钟车程。非常不错的早餐。
-:由于电脑故障,我们抵达时无法办理入住,因为我们坚持要求,我们被分配了一个房间作为备用房间。还有一个供水问题,与西海伦娜市有关😞。接待处的工作人员对这两起事件不太热情或不敏感。
We travel a lot, and try to get the best for the price. Quality Inn in West Helena did not meet our expectations. We had to move rooms because the light in the bathroom did not work. The pool was unsightly and out of order during the summer. The gym was out of order. There was no hot food option besides a waffle machine.
Good Stay - change your Breakfast title on adv
Clean Room, and the staff was pleasant. When looking for hotel it did say Full Breakfast instead of Continental Breakfast, but it wasn't a full breakfast as I call it.
The room was clean and the renovation was nice, but we didn't have a remote for the tv and the phone didn't work. This was reported to the front desk after checking in, and again to housekeeping. Both said they'd get it taken care of,but nothingwas done. Luckily I didn't want to swim, because the pool still needs repairing. Not as advertised. Price wasn't bad for a weekend stay, but make sure everything works on a room (103), before handing the keys to someone.
I’ve stayed there before and everything was awsome but yesterday when I arrived the customer service was terrible no smiling didn’t greet me she act like she was ready to go all around rude but overall my stay was amazing as always
Television didn't work. Called front desk and was told I could move rooms. My husband was at meeting and I couldn't move by myself. Half roll of bathroom paper in bathroom. Ran out and had to use kleenex. Room was dirty. Someone (not local) needs to do popups and check room. 6 hour drive and stay was unsatisfactory.
When I checked in and went to room it had not been cleaned. BEd had been slept in, dirty towels in bathroom floor and counter. Water bottles around room. Smelled like cigarettes. I went back to desk and asked for another room and canceled my next nights stay
Everything was great!!!!
The staff was nice.
Limited food options no comforters on bed just sheets and one blanket really. breakfast was supposed to be provided but not available staff was great but that doesn't help my stomach