The TV remote control, and a replacement, failed to operate - watching TV very problematic.
5.0分
家庭亲子
展开
Great last minute night away with kids. Lovely hotel, friendly staff and brilliant leisure facilities! Mark couldn't be more helpful! If there was one down side, the restaurant menu could do with a revisit (very limited) and the beautifully cooked steak and fresh fish were very much let down by the frozen chips! BUT, the breakfast was amazing! Will definitely visit again!
4.0分
商务出差
展开
Staff at Reception was not smiling and that just put me off. Did not want to make much effort to welcome. Room was lovely. Very warm but i opened a window. No fridge though. Lovely dated property though. Didn't get to use pool or stay for breakfast.
3.0分
商务出差
展开
Clean room good storage
Good bed and bathroom
Lack of well place plug sockets
Felt a bit tired re decor,
Reasonably priced evening meal, good variety and tasty food
展开
酒店回复: Good evening, Thank you for your feedback we will take your comments into consideration.Kind regards, Emilia.
4.0分
其他
Ideal location for my trip. Clean comfortable and the food in the restaurant was great. Great friendly staff.
展开
酒店回复: Good evening, Thank you for your feedback as we pride ourselves on customer service! Kind regards, Emilia.
5.0分
家庭亲子
展开
We had a lovely stay, our family room was a little less fancy than the rwat of the hotel but thats fine, the food was lovely and so were the staff.
The pool was nice, the area needs a little bit of a refresh and the spa was out of order but overall we had a loveky stay and will be back.
展开
酒店回复: Thank you so much for your wonderful feedback! We're delighted you had a lovely stay, enjoyed the food and found our staff delightful. We've noted your comments regarding the family room, pool area, and spa, and appreciate you highlighting these. We look forward to welcoming you back very soon!
5.0分
其他
展开
What a great place! Clean comfortable & friendly
Really enjoyed our overnight at Parkmore. Highly recommend staying here.
Everything ready at checkin staff were friendly and helpful.
Great amenities including pool wet and dry sauna jacuzzi.
Showers and toilets nice and clean with soap provided.
Really enjoyable stay.
展开
酒店回复: Good afternoon, I am delighted to hear you have enjoyed your stay at The Parkmore Hotel. We look forward to welcoming you back!
2.0分
家庭亲子
展开
We had a family room and checked in late. Girl at reception friendly and the cleaners were lovely. As was the man at the pool check in. Breakfast was tasty but breakfast service wasn't at all good. The room was noisy and the curtains barely kept out the light. We normally stay at the redworthhall watch is very comfortable for similar money I'm afraid
3.0分
其他
展开
Stay
Staff were friendly and helpful. Bed was comfy and breakfast was good. Room was very dated and very dusty/dirty in places/bathroom dated. There was also a little bit of a smell in the room. Given this, dont think it was worth the money paid.
展开
酒店回复: Thank you for sharing your detailed feedback regarding your recent stay. We appreciate your positive comments about our staff's friendliness and helpfulness, as well as the comfort of the bed and the quality of breakfast. However, we sincerely apologize for the issues you encountered with the room's condition, including its dated appearance, cleanliness concerns, and the smell. Your feedback is valuable and will be used to improve our facilities and services. We regret that your experience did not meet your expectations or justify the cost, and we hope to have the opportunity to provide you with a better experience in the future.
酒店位置对我们来说非常完美，离美丽的亚姆小镇很近！设施很好，在炎热的一天结束后泡个泳池简直太棒了！总体来说，卫生状况不错，只是有些地方需要修补一下，比如水疗区有些瓷砖缺失，而且我们的浴室看起来有点旧了！令人失望的是，钥匙卡机器坏了却没有得到任何补偿，这让我们感到很不舒服，感觉像是被“老大哥”监控着我们的一举一动！如果能提供晚餐饮品、免费早餐或酒吧餐点作为补偿，那将是一个不错的举动！
The TV remote control, and a replacement, failed to operate - watching TV very problematic.
Great last minute night away with kids. Lovely hotel, friendly staff and brilliant leisure facilities! Mark couldn't be more helpful! If there was one down side, the restaurant menu could do with a revisit (very limited) and the beautifully cooked steak and fresh fish were very much let down by the frozen chips! BUT, the breakfast was amazing! Will definitely visit again!
Staff at Reception was not smiling and that just put me off. Did not want to make much effort to welcome. Room was lovely. Very warm but i opened a window. No fridge though. Lovely dated property though. Didn't get to use pool or stay for breakfast.
Clean room good storage
Good bed and bathroom
Lack of well place plug sockets
Felt a bit tired re decor,
Reasonably priced evening meal, good variety and tasty food
Ideal location for my trip. Clean comfortable and the food in the restaurant was great. Great friendly staff.
We had a lovely stay, our family room was a little less fancy than the rwat of the hotel but thats fine, the food was lovely and so were the staff.
The pool was nice, the area needs a little bit of a refresh and the spa was out of order but overall we had a loveky stay and will be back.
What a great place! Clean comfortable & friendly
Really enjoyed our overnight at Parkmore. Highly recommend staying here.
Everything ready at checkin staff were friendly and helpful.
Great amenities including pool wet and dry sauna jacuzzi.
Showers and toilets nice and clean with soap provided.
Really enjoyable stay.
We had a family room and checked in late. Girl at reception friendly and the cleaners were lovely. As was the man at the pool check in. Breakfast was tasty but breakfast service wasn't at all good. The room was noisy and the curtains barely kept out the light. We normally stay at the redworthhall watch is very comfortable for similar money I'm afraid
Stay
Staff were friendly and helpful. Bed was comfy and breakfast was good. Room was very dated and very dusty/dirty in places/bathroom dated. There was also a little bit of a smell in the room. Given this, dont think it was worth the money paid.