酒店回复: Dear Guest,Your experience is important to us, and we are committed to improving our security measures to prevent similar incidents in the future. We understand how distressing this situation is, and we appreciate you bringing it to our attention.If you have any further details to share or if there’s anything we can do to assist you, please do not hesitate to reach out to us directly. We value your feedback and hope to resolve this matter promptly.Thank you for your understanding, and we hope to have the opportunity to welcome you back under better circumstances.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Dear Guest,Thanks! Glad you had a good experience. Let us know if there’s anything we can do to make it even better!Sincerely, Hotel Manager
5.0分
情侣出游
Clean rooms, friendly staff, and easy/smooth check in. I didn’t actually eat the breakfast but it was offered. GREAT experience and extremely affordable!
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酒店回复: Dear Guest,Thank you for sharing your experience! We're thrilled you enjoyed our clean rooms, friendly staff, and smooth check-in. We're glad you found your stay affordable and had a great overall experience. We look forward to welcoming you back!Sincerely, Hotel Manager
2.0分
其他
We found two roaches in the room, one dead one alive. Toilet was leaking in the back not a good experience.
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酒店回复: Dear Guest,We’re very sorry to hear about your experience. This is not the standard we aim to provide. Your comments have been shared with our maintenance and housekeeping teams to ensure these issues are addressed immediately.Sincerely, Hotel Manager
5.0分
其他
I like that I can park my bike right in front of my door, the room and dining area are very nice and clean and I think they have a great breakfast
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酒店回复: Dear Guest,Thank you for your wonderful review! We’re glad you enjoyed the convenience of parking, the clean rooms and dining area, and our great breakfast. We appreciate your feedback and hope to welcome you back soon!Sincerely, Hotel Manager
4.0分
其他
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Good for the price.
This was a nice place to stay for the price. The bed was very comfortable. Floors in the bathroom could have been cleaned better. Some of the lampshades had stains on them. Almost like something splattered on them.
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酒店回复: Dear Guest,Thank you for your feedback and for choosing to stay with us. We’re glad to hear you found the bed comfortable and enjoyed your stay overall. We sincerely apologize for the cleanliness issues with the bathroom floor and lampshades and appreciate you bringing them to our attention. Your comments help us improve, and we hope to provide an even better experience on your next visit.Sincerely, Hotel Manager
2.0分
家庭亲子
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The breakfast menu consisted of the normal hot buffet items at best Western. Hard fried eggs, sausages, and I think there was a waffle maker. The air conditioner was pretty loud, but it did the job. This surrounding area was pretty loud with the neighbors. I was pretty taken a back by smelling smoke in the room, just to see that for some reason it said I had made the special request for smoking. I have never smoked nor do I appreciate the smell of smoke and I looked for a room specifically that did not say smoking however, my husband and I were so tired that we just went to sleep.
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酒店回复: Dear Guest,"Thank you for sharing your feedback. We’re glad the air conditioner worked and you were able to rest, but we sincerely apologize for the noise, smoke in the room, and any confusion with your reservation. Your comments are important, and we’ll review them carefully to prevent this from happening in the future. We appreciate you bringing this to our attention."Sincerely, Hotel Manager
早饭不错，酒店卫生情况不错。免费停车，周围有好多吃的。各方面都不错。不过美国酒店都没洗漱用品，记得自带哦。
退房前看到一只虫子。
舒适的床
糟糕的经历。
我的卡车停在酒店接待处附近时，他们从里面偷走了一个工具箱。
好的
Clean rooms, friendly staff, and easy/smooth check in. I didn’t actually eat the breakfast but it was offered. GREAT experience and extremely affordable!
We found two roaches in the room, one dead one alive. Toilet was leaking in the back not a good experience.
I like that I can park my bike right in front of my door, the room and dining area are very nice and clean and I think they have a great breakfast
Good for the price.
This was a nice place to stay for the price. The bed was very comfortable. Floors in the bathroom could have been cleaned better. Some of the lampshades had stains on them. Almost like something splattered on them.
The breakfast menu consisted of the normal hot buffet items at best Western. Hard fried eggs, sausages, and I think there was a waffle maker. The air conditioner was pretty loud, but it did the job. This surrounding area was pretty loud with the neighbors. I was pretty taken a back by smelling smoke in the room, just to see that for some reason it said I had made the special request for smoking. I have never smoked nor do I appreciate the smell of smoke and I looked for a room specifically that did not say smoking however, my husband and I were so tired that we just went to sleep.