酒店回复: Thank you for choosing to stay with us and for sharing your experience with others. We are sorry that you did not have time to enjoy the full breakfast and hope you will be able to on another visit! We appreciate your comments.
酒店回复: Thank you for taking the time to post your review. We are happy you enjoyed the convenience of the EV chargers! We are also very pleased that you enjoyed your restaurant experience. We hope you will visit us again soon.
酒店回复: Thank you for your review. We are happy that you found us and it makes it easier for you to deal with your RV maintenance when in London. What a bonus that you found Pasto's Grill as well. We are delighted that you enjoy both the hotel and restaurant. We look forward to welcoming you back the next time.
2.0分
其他
原文
翻译提供方：Google
死蜱和潮湿的房间
房间里非常潮湿，床也感觉很潮湿。床上还有一只死蜱，这很令人不安，我们担心它可能是臭虫。
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酒店回复: Thank you for taking the time to share your feedback. I deeply apologize for the discomfort you experienced during your stay. We take cleanliness and guest comfort very seriously, and it's concerning to hear about the humidity in your room and the presence of a tick.We will immediately investigate the issue with our housekeeping and maintenance teams to ensure that the room conditions are addressed, particularly with the humidity levels. We will also ensure that the bed and room are thoroughly inspected and sanitized to prevent any future concerns.Regarding the tick, please know that this is not typical of our standards. We will work with our pest control team to inspect the room more thoroughly and ensure there are no further issues. I understand how unsettling this must have been, and I can assure you that we are addressing this matter with the utmost urgency.We want all of our guests to feel comfortable and safe, and I sincerely regret that we did not meet your expectations this time. I hope you'll consider staying with us again in the future, as we'd love to provide you with a much better experience.
酒店回复: Thank you for sharing your experience with others! We are very happy to have you visit and thrilled that it was a positive experience for you. We hope you will visit us again the next time you pass by! We appreciate your positive comments!
3.0分
情侣出游
原文
翻译提供方：Google
房间很吵闹，停车场正在施工，没有入口标志。浴室真的很老旧。工作人员很友好。
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酒店回复: Thank you for your review. We are sorry that there was parking lot replacement being done during your recent visit. We are in the process of making a few improvements to the property. There is never a good time to do this type of work but in the long run everyone benefits. We are pleased that you found the staff pleasant! We will keep working to make things better going forward. We hope you will visit us again.
5.0分
其他
原文
翻译提供方：Google
入住过程非常顺利，工作人员非常友好，随时准备提供帮助！床很软。
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酒店回复: Thank you for taking the time to post your review. We are delighted that you had a positive guest service experience and found the bed to be comfortable. We look forward to welcoming you back the next time!
很好的酒店，服务也好，早餐不是自助
酒店虽然离高速公路很近，但却很安静。周围没有可以步行前往的地方。酒店只有一家餐厅，除此之外就没什么了。我们开车到大约15分钟外的一个小镇吃晚饭。房间还算可以，床铺挺舒服的，房间看起来也干净。冰箱的温度调得太低了，根本没法用。早餐很典型，有一些热食、水果、果汁、贝果、吐司、酸奶和咖啡。我通常不太敢吃热食，所以就吃了酸奶、一片吐司和咖啡。这个位置对我们来说很方便，而且价格也挺划算的。
Trip.com那边搞砸了，没有把我们的付款确认发给酒店，但这不是酒店的错。我们很快就解决了这个问题。
干净整洁，员工也很友善。
需要一个地方过夜，这里位置很好。工作人员非常友好。早餐看起来很不错。我赶时间，没能吃到热腾腾的早餐。我点了一杯茶，带了一些水果和糕点，准备开车时吃。我还会再来这里住的。
餐厅前的停车场设有四个电动汽车充电桩，与餐厅相连。餐厅的菜品非常美味，充电桩运行良好，而且只需下载手机上的应用程序即可免费使用。
这家酒店对我们来说非常方便，我们来Can-AM RV取车或还车的时候非常方便。酒店的意大利餐厅非常适合晚餐。
死蜱和潮湿的房间
房间里非常潮湿，床也感觉很潮湿。床上还有一只死蜱，这很令人不安，我们担心它可能是臭虫。
我们从密歇根出发前往尼亚加拉瀑布，途中在这家酒店稍作停留，感觉很轻松。早餐不错，员工友好，酒店也很干净。
房间很吵闹，停车场正在施工，没有入口标志。浴室真的很老旧。工作人员很友好。
入住过程非常顺利，工作人员非常友好，随时准备提供帮助！床很软。