My room was downgraded but the payment was the same... I extended my stay for another night because I was working in the area. My room was downgraded again the second time to an even less room after I paid but the price was the same. When I mentioned the downgraded rooms the staff said they could charge up to a $250 and could not change the room. I only stayed because of the location. I love Best Western Rewards and Best Western but this hotel should not be allowed to share the Best Western name.
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酒店回复: Mr Ronald on 02/24 you reserved a regular room & ask for upgrade to suit and we did.Next day you made another reservation in regular room & we call you to info that we only have regular rooms and you said that fine .
4.0分
其他
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Older hotel but decent. King bed seemed like the mattress pad was on sideways and the floor needed mopped, but otherwise an ok stay. Rick on the desk made up for it - he was very nice and accommodating. Went out of his way to get us tea and sugar we asked for, even though he was on duty alone. The morning staff was alone also and doing breakfast duty besides, but did an admirable job of both! Breakfast had a good choice of food items, but was a bit skimpy in quantity because of earlier guests taking too much.
4.0分
商务出差
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first time staying in this area and was pleasantly surprised, if and when in the area again i will stay here, staff was very nice, enough places around to eat. it has been a long time since i stayed somewhere that the door opened to the outside and not a hallways which brought back tons of flash backs lol
4.0分
情侣出游
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We had a king room, which was quite large. Sitting area, desk, bathroom in the middle, with sink outside of bathroom, then bed. Two TVs, one in sitting area, one in bedroom area. Everything was clean, no bad odors. It was very quiet, and the bed was super comfy. The only negative is that there were only two bath towels. We need at least three. I’d definitely stay here again.
4.0分
朋友出游
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The room was clean . the only problem was that there was not enough towels as my partner and I both have long hair and require more than one bath towel and there was no mat or for the fllor getting ou of the shower. Other than that all round good place
1.0分
其他
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Just horrible, very uncomfortable environment, staff rude, bugs, nasty, stay woke all night left next day after booking for 3 nights couldn't stay in that horrible bug infested place. Find another hotel
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酒店回复: We are sorry for any inconvenience you had during your stay. We try to give you your refund but you decide to stay 1 night. Bugs you referring are crickets & we don’t have any control over Mother Nature . There all over our town.
2.0分
家庭亲子
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Everything in this hotel needs redoing. The room had terrible lighting, even missing a bulb in a lamp. The towels were thin and dingy color. Gave 1 towel each. The bed seemed smaller than a normal king and the bedding didn't have a fitted sheet. Little square pillows for sleeping. Needs a good cleaning and painting. Minimal choices for breakfast. Will not be back.
5.0分
情侣出游
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It was perfect. The room was spotless. Beds was comfortable and the sheets were so soft. (Loved the sheets) Breakfast had something for everyone. ( diabetic so my options are limited) Coffee was hot and good. Great price for a holiday weekend. Would absolutely stop here again.
干净整洁！员工也很棒！！以后出差还会再来住的！！！
我很享受在这里的住宿，期待再次光临。员工非常乐于助人，我喜欢这里的地理位置和宁静的氛围。
My room was downgraded but the payment was the same... I extended my stay for another night because I was working in the area. My room was downgraded again the second time to an even less room after I paid but the price was the same. When I mentioned the downgraded rooms the staff said they could charge up to a $250 and could not change the room. I only stayed because of the location. I love Best Western Rewards and Best Western but this hotel should not be allowed to share the Best Western name.
Older hotel but decent. King bed seemed like the mattress pad was on sideways and the floor needed mopped, but otherwise an ok stay. Rick on the desk made up for it - he was very nice and accommodating. Went out of his way to get us tea and sugar we asked for, even though he was on duty alone. The morning staff was alone also and doing breakfast duty besides, but did an admirable job of both! Breakfast had a good choice of food items, but was a bit skimpy in quantity because of earlier guests taking too much.
first time staying in this area and was pleasantly surprised, if and when in the area again i will stay here, staff was very nice, enough places around to eat. it has been a long time since i stayed somewhere that the door opened to the outside and not a hallways which brought back tons of flash backs lol
We had a king room, which was quite large. Sitting area, desk, bathroom in the middle, with sink outside of bathroom, then bed. Two TVs, one in sitting area, one in bedroom area. Everything was clean, no bad odors. It was very quiet, and the bed was super comfy. The only negative is that there were only two bath towels. We need at least three. I’d definitely stay here again.
The room was clean . the only problem was that there was not enough towels as my partner and I both have long hair and require more than one bath towel and there was no mat or for the fllor getting ou of the shower. Other than that all round good place
Just horrible, very uncomfortable environment, staff rude, bugs, nasty, stay woke all night left next day after booking for 3 nights couldn't stay in that horrible bug infested place. Find another hotel
Everything in this hotel needs redoing. The room had terrible lighting, even missing a bulb in a lamp. The towels were thin and dingy color. Gave 1 towel each. The bed seemed smaller than a normal king and the bedding didn't have a fitted sheet. Little square pillows for sleeping. Needs a good cleaning and painting. Minimal choices for breakfast. Will not be back.
It was perfect. The room was spotless. Beds was comfortable and the sheets were so soft. (Loved the sheets) Breakfast had something for everyone. ( diabetic so my options are limited) Coffee was hot and good. Great price for a holiday weekend. Would absolutely stop here again.