酒店回复: Hi. Thank you for your business! We sincerely apologize that we didn't meet your expectations. Our team will continue to make improvements to ensure a better experience for our guests in the future. We hope you will give us another opportunity in the near future. Thank you.
酒店回复: Hi. We sincerely apologize for your experience. Our team will continue to strive to provide a superior experience for all our guests in the future. We will continue to make improvements and hope you will give us another opportunity in the near future. Thank you.
酒店回复: Thank you for taking the time to share your feedback. We’re glad our property could provide you a place to rest during your travels, but we’re sorry to hear the room did not meet your expectations. We strive to provide Superior Customer Service always! We hope you give us another chance and stay with us again. Thanks!
酒店回复: Thank you so much for the review! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our veteran staff strives to provide Superior Customer Service always. We hope you stay with us again soon. Again Thanks!
4.0分
其他
原文
翻译提供方：Google
浴室天花板上有霉菌/霉斑，很不好，枕头上有一只小甲虫。
早餐不错，有很多选择，可以根据需要补充。
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酒店回复: Thank you for your review. We are delighted to hear you enjoyed the breakfast. We apologize for the issues you had during your stay. We will make sure to fix the problems addressed and hope you give us another chance and stay with us again soon. Again Thanks!
酒店回复: Thank You! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to make sure we greet every guest with a warm and friendly smile always. We hope you stay with us again soon. Again Thanks!
酒店回复: Thank you so much for your business and review! We appreciate you!
3.0分
其他
原文
翻译提供方：Google
浴室和床单都很干净。床非常不舒服。橱柜里留有垃圾（空啤酒罐）。早餐在另一栋楼里供应。
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酒店回复: Hi. Thank you for your business! We sincerely apologize that we didn't meet your expectations. Our team will continue to make improvements to ensure a better experience for our guests in the future. We hope you will give us another opportunity in the near future. Thank you.
4.0分
家庭亲子
原文
翻译提供方：Google
空调无法控制，会自动开关，一会儿冷，一会儿热。
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酒店回复: Thank you so much! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our veteran staff strives to provide Superior Customer Service always. We apologize for the issue you had and will work hard to fix the problem. We hope you stay with us again soon. Again Thanks!
工作人员超级友善；房间干净又安静！
这家酒店在广告牌上宣传它是新酒店。我通常不住贝斯特韦斯特酒店，但如果它是新酒店，我想它应该不会太糟糕。后来，广告牌上的新鲜感渐渐消退，需要拆掉，因为这家酒店只能算是中规中矩。酒店内部很干净，但电视不能开关，电话也完全不能用，所以如果半夜有紧急情况，我一个孤身一人的女人需要帮助，那根本没办法。谢天谢地，我带了手机，可以打电话给那个女人，让她帮忙修理电视。然后，冰块在大楼的另一边，而我又是一个孤身一人的女人，我不得不穿着睡衣开车去找冰块。所以，我觉得这次体验还算中规中矩。第二天早上我甚至没去吃早餐，因为我不想浪费时间。晚上帮我办理入住的那个女人非常热情友好。早上帮我退房的那个女人也很友好。
田纳西州纽波特贝斯特韦斯特酒店。人很好，酒店也不错。入住前9天打电话给*******取消预订，因为我妻子得了癌症。我有保险，但海外的客服代表拒绝帮助我。我的信任被彻底摧毁了。
旅途劳顿，如果只想休息一晚的话，这里还算可以，但房间感觉又旧又脏，而且有一种令人毛骨悚然的氛围！在我看来，简直过时了！
房间维护得很好，安静且非常干净。装修风格简洁。我想要的所有设施都齐全（冰箱、微波炉、咖啡机、充足的免费停车位）。早餐种类丰富，种类繁多。
浴室天花板上有霉菌/霉斑，很不好，枕头上有一只小甲虫。
早餐不错，有很多选择，可以根据需要补充。
詹妮弗办理入住手续时非常热情。我们16英尺的摩托车拖车停放得很顺畅，这让我们选择住在这里真是个不错的选择。
我们很喜欢这里的工作人员和场地管理员，他们友好又知识渊博。住宿期间很安静，早餐也很美味。以后还会再来。
浴室和床单都很干净。床非常不舒服。橱柜里留有垃圾（空啤酒罐）。早餐在另一栋楼里供应。
空调无法控制，会自动开关，一会儿冷，一会儿热。