酒店回复: Dear Guest,We are deeply sorry to hear about your experience and want to assure you that your safety and security are our top priorities. We take this matter very seriously and are currently reviewing our security measures to ensure the safety of all our guests.While we do not tolerate any incidents like this on our property, we strongly encourage guests to report any suspicious activity immediately to both hotel staff and local authorities. We regret that this happened during your stay and sincerely apologize for any distress it caused.Sincerely, Hotel Manager
3.0分
家庭亲子
Our first room had significant bugs in the bathroom and was quite dirty.
Reported to the staff and they did give us a second room
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酒店回复: Dear Guest,“Thank you for bringing this to our attention. We’re truly sorry for the issues you experienced with your first room, as this is not the standard we aim to provide. We’re glad our team was able to move you to another room, but we appreciate you letting us know so we can address this immediately with our housekeeping team. We hope to have the opportunity to provide you with a much better stay in the future.”Sincerely, Hotel Manager
2.0分
其他
Bathroom door didn’t lock front was really loose almost would t lock cars raving engines all night
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you chose to stay with us. However, we apologize for the inconvenience caused by the bathroom door issue and outside noise. Your comments will be addressed promptly to improve future guest experiences.Sincerely,Hotel Manager
2.0分
情侣出游
Nice staff but the room was poorly maintained and smelled like exhaust fumes. No much in the way of breakfast . Signs said they were out of several things.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you found our staff friendly but sorry to hear about the room condition, odor, and limited breakfast items. Your comments will help us improve both maintenance and guest experience.Sincerely, Hotel Manager
2.0分
其他
there were centipedes every where. people grilling in the parking lot. homeless people hanging out begging for money.
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酒店回复: Dear Guest,We’re very sorry to hear about these issues. Your concerns regarding cleanliness, safety, and the overall environment are important to us and will be addressed with our team to ensure a better experience for future guests.Sincerely, Hotel Manager
4.0分
其他
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Great stay
Room clean, breakfast was great, and staff was nice. 1st room checked in was missing fridge so got moved to a different room. Would stay at hotel again.
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酒店回复: Dear Guest,Thank you for your feedback. We are glad you enjoyed your stay, found the room clean, and appreciated our breakfast and staff. We apologize for the initial room issue with the fridge and are pleased it was quickly resolved. We look forward to welcoming you back in the future.Sincerely,Hotel Manager
4.0分
其他
Good room clean nice breakfast Only problem very hard to find on the road no signs
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酒店回复: Dear Guest,Thank you for your feedback. We are pleased you enjoyed the clean room and nice breakfast. We appreciate your comment about the difficulty finding the hotel and will review our signage to make the property easier to locate for future guests.Sincerely,Hotel Manager
4.0分
情侣出游
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The room was clean and orderly. Parking was ample and not a problem. The free breakfast was more than acceptable. The only consideration that I had a problem with was the security doors. Of the two exterior doors equipped with security locks, the door to the parking lot would not open with my room key and the door that faces the main street would not lock. I mentioned this problem when I first checked in and again when I left in the morning. I doubt that the situation was ever corrected. With the exception of that item, my stay at the Best Western in Chillicothe, OH was very pleasant and I would not hesitate to stay with Best Western again.
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酒店回复: Dear Guest,Thank you for your feedback. We are glad you found your room clean, enjoyed the breakfast, and appreciated the parking. We regret the issues you experienced with the security doors and appreciate you bringing them to our attention. Your comments will be reviewed so we can improve for future guests.Sincerely,Hotel Manager
设施比较陈旧，酒店也是比较旧的了，美国基本都没有什么服务可言，自驾随便住一晚没问题，不适合亲子出行，图片与酒店无关
不错的选择
我在停车场被抢劫了，酒店里没有摄像头。
Our first room had significant bugs in the bathroom and was quite dirty.
Reported to the staff and they did give us a second room
Bathroom door didn’t lock front was really loose almost would t lock cars raving engines all night
Nice staff but the room was poorly maintained and smelled like exhaust fumes. No much in the way of breakfast . Signs said they were out of several things.
there were centipedes every where. people grilling in the parking lot. homeless people hanging out begging for money.
Great stay
Room clean, breakfast was great, and staff was nice. 1st room checked in was missing fridge so got moved to a different room. Would stay at hotel again.
Good room clean nice breakfast Only problem very hard to find on the road no signs
The room was clean and orderly. Parking was ample and not a problem. The free breakfast was more than acceptable. The only consideration that I had a problem with was the security doors. Of the two exterior doors equipped with security locks, the door to the parking lot would not open with my room key and the door that faces the main street would not lock. I mentioned this problem when I first checked in and again when I left in the morning. I doubt that the situation was ever corrected. With the exception of that item, my stay at the Best Western in Chillicothe, OH was very pleasant and I would not hesitate to stay with Best Western again.