The room was nice. Loved the hot tub. Breakfast was really good. Staff was very friendly and helpful.
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酒店回复: Dear Darin,Thank you for sharing your kind words about your stay. It is wonderful to hear that you enjoyed the comfort of our accommodations, found time to relax in the hot tub, and started your mornings with a breakfast that stood out in such a positive way! We are especially pleased to know that the warm and helpful service made your visit even more enjoyable. Take care, and we hope to welcome you back again soon for another memorable experience!
5.0分
其他
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I was to sick to check-out I was sweating, confused and the lady was so patient with me..She was kind. I got diagnosed with cancer last week so she made my day with being kind. Thank you
2.0分
家庭亲子
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The staff is amazing, super nice people. The room was disgusting. The smell was so bad that it was hard to even eat in our room. The bed had bugs and something red on the table and have no clue what it was and we didnt want to touch anything. The floor did not look like it was ever cleaned. The location was good for the event but I won't stay again. I had posted pictures on my mast Google review but for some reason they are not there. It showes the bugs and how gross the table is.
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酒店回复: Dear Toni,Thank you for your recent stay, and we appreciate you taking the time to share your valuable comments. While we're glad you welcomed the excellent hospitality our team provided and our great location, it saddens us to hear we did not provide the enjoyable experience our guests are accustomed to. Please accept our apologies for any odor and pests you encountered in your room, and if it was not cleaned to our usual high standards. We will certainly address the concerns you raised internally and work with our team to ensure these are resolved and improvements are made going forward. Your feedback is essential and allows us to continually review areas where we could be doing better. We're grateful for your valuable input.
5.0分
家庭亲子
Room was great for the family during our week stay. Close to food and coffee. Staff was helpful and the breakfast was solid.
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酒店回复: Dear Kristen,Thank you for your feedback and perfect rating! We're so glad your room worked well for your family, and our convenient location, helpful team, and solid breakfast made for an outstanding time. We look forward to welcoming you back to Best Western Plus Prairie Inn on your next trip to the area!
很棒的房间，很棒的员工，很棒的设施。泳池有点小，但如果不拥挤的话也没问题。早餐？！简直惊艳！他们有一个法式酸奶杯吧台——我是一个比较注重健康的人，这个酸奶吧台真是太棒了。菜单每天都会换，前台每晚还有小点心（曲奇、松饼）。还有哦——一台咖啡机，能做12种不同的咖啡，包括意式浓缩！
房间很干净，但是电梯地板很脏。饮品站种类丰富，选择很多。早餐是标准配置。房间很舒服。
我预订了一间有特定床位和按摩浴缸的房间，我们之所以支付了那个价格并选择住这家酒店，唯一原因就是房间保证有按摩浴缸。但结果他们却给了我们酒店里最小、最便宜的房间，只有一张小床和一个狭小的浴室。工作人员，尤其是前台员工，对我们简直像对待垃圾一样！而且他们还按照套房的价格，向我们收取了那间不怎么样的小房间的费用。他们本该给我们退款，并免费提供一间房间。
我们的房间很干净，床超级舒服，按摩浴缸用起来也很棒！我4岁的儿子特别喜欢！这家酒店氛围很轻松惬意。我们会一直光顾的。
服务号，及时
这家酒店的网络根本用不了。这可是基本必需品啊。除此之外，其他方面都还不错。泳池区域的天花板也快塌了。
The room was nice. Loved the hot tub. Breakfast was really good. Staff was very friendly and helpful.
I was to sick to check-out I was sweating, confused and the lady was so patient with me..She was kind. I got diagnosed with cancer last week so she made my day with being kind. Thank you
The staff is amazing, super nice people. The room was disgusting. The smell was so bad that it was hard to even eat in our room. The bed had bugs and something red on the table and have no clue what it was and we didnt want to touch anything. The floor did not look like it was ever cleaned. The location was good for the event but I won't stay again. I had posted pictures on my mast Google review but for some reason they are not there. It showes the bugs and how gross the table is.
Room was great for the family during our week stay. Close to food and coffee. Staff was helpful and the breakfast was solid.