Room was great but would have appreciated a more accessible bathtub. It was a little hard for my 83-year old mother to step into.
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酒店回复: We truly appreciate you bringing the bathtub accessibility to our attention. Guest comfort and safety are very important to us, and we’re always looking for ways to improve. For future stays, please don’t hesitate to let us know if you need an accessible room, we’d be happy to accommodate your needs to ensure a more comfortable experience for your mother.We hope to welcome you both back again soon!
5.0分
情侣出游
Front desk staff were friendly, property was clean. Parking was easy. Hotel was off by itself, nothing else in immediate area.
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酒店回复: We're glad to hear you enjoyed our friendly front desk staff, clean property, and convenient parking. We understand that our quieter location may feel a bit secluded, but many of our guests appreciate the peaceful setting. We hope to welcome you back the next time you're in the area!
5.0分
其他
Property was clean and quiet, staff were courteous. Will stay here again!
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酒店回复: We're so glad to hear you enjoyed a clean, quiet stay and that our team made a positive impression. We truly appreciate your kind words and look forward to welcoming you back on your next visit!
4.0分
家庭亲子
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It was a good stay. The front desk clerk didn't say a word to me while we started check in. I said I was here with a reservation, gave my name- he just looked up at me and started working but never acknowledged me until he had to say details on breakfast, etc. I wasn't even sure he was working on my check in. Then saw him doing the same to other customers. I guess nobody is required to be friendly, I would just assume they would atleast say hi? The cook at breakfast was really friendly and I appreciated that.
5.0分
家庭亲子
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Our room was great. Clean. Staff was all friendly and knowledgeable. Breakfast was ok. Hot and always full. Biscuits and gravy were good and pancakes tasted good eggs not so much.
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酒店回复: Hi Leah, Thank you for choosing to stay at the Holiday Inn Express & Suites in Warrensburg, MO, and for taking the time to share your kind feedback. We're delighted to hear that you had a pleasant experience and that our team and amenities met your expectations.
5.0分
其他
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Checking in was a little rocky. The person checking us in was on the phone outside for about 10 minutes before they came in to realize we were standing there. I think we surprised him, and he fumbled the check in process. from there on it was great.
1.0分
其他
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We were kicked out no where to land. Bad part is hotel violated diability act. They kicked my 14 year old autistic boy to the curb. I have a call in to them i am filing a case on them. I have never been kicked out in my life. I am also filing a complai t with corporate. I givd them 0 out of 10 beware.
5.0分
其他
The property was very clean. The rooms were very clean. And the staff was very hospitable!! Would definitely stay again
5.0分
家庭亲子
Manager was very friendly and check in was smooth. Comfortable bed and clean room.
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酒店回复: Thank you for staying with us! We truly appreciate your visit and look forward to welcoming you back in the future.
4.0分
其他
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Nice hotel
We’ve stayed at this hotel many times when we came up to visit our daughter while she attended the university there. The rooms and hotel are very clean and the staff is great. We had 4 rooms total, 2 were on my account. My dad is in a wheelchair and needs assistance with everything. They had all our rooms in different floors. So every time we needed to help my father we had to go on the 4th floor but my room was on the 3rd floor. It made it difficult and a lot of walking. Other than that the hotel is very nice and they have a nice set up for breakfast. I should also mention that I booked our rooms 3 months in advance. They should have accommodated us to be able to stay at least on the same floor of my father’s handicap room.
Room was great but would have appreciated a more accessible bathtub. It was a little hard for my 83-year old mother to step into.
Front desk staff were friendly, property was clean. Parking was easy. Hotel was off by itself, nothing else in immediate area.
Property was clean and quiet, staff were courteous. Will stay here again!
It was a good stay. The front desk clerk didn't say a word to me while we started check in. I said I was here with a reservation, gave my name- he just looked up at me and started working but never acknowledged me until he had to say details on breakfast, etc. I wasn't even sure he was working on my check in. Then saw him doing the same to other customers. I guess nobody is required to be friendly, I would just assume they would atleast say hi? The cook at breakfast was really friendly and I appreciated that.
Our room was great. Clean. Staff was all friendly and knowledgeable. Breakfast was ok. Hot and always full. Biscuits and gravy were good and pancakes tasted good eggs not so much.
Checking in was a little rocky. The person checking us in was on the phone outside for about 10 minutes before they came in to realize we were standing there. I think we surprised him, and he fumbled the check in process. from there on it was great.
We were kicked out no where to land. Bad part is hotel violated diability act. They kicked my 14 year old autistic boy to the curb. I have a call in to them i am filing a case on them. I have never been kicked out in my life. I am also filing a complai t with corporate. I givd them 0 out of 10 beware.
The property was very clean. The rooms were very clean. And the staff was very hospitable!! Would definitely stay again
Manager was very friendly and check in was smooth. Comfortable bed and clean room.
Nice hotel
We’ve stayed at this hotel many times when we came up to visit our daughter while she attended the university there. The rooms and hotel are very clean and the staff is great. We had 4 rooms total, 2 were on my account. My dad is in a wheelchair and needs assistance with everything. They had all our rooms in different floors. So every time we needed to help my father we had to go on the 4th floor but my room was on the 3rd floor. It made it difficult and a lot of walking. Other than that the hotel is very nice and they have a nice set up for breakfast. I should also mention that I booked our rooms 3 months in advance. They should have accommodated us to be able to stay at least on the same floor of my father’s handicap room.