酒店回复: I apologize for the issues you encountered during your stay in Room 114. We’re sorry that the shower faucet leaked, the body wash wasn’t replenished, and the sink drained slowly. We strive to ensure all rooms are properly maintained, and I regret that these details were missed during your visit.Thank you for bringing this to our attention, and we’ll work quickly to resolve these concerns. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.Best regards,
酒店回复: Thank you for your review. We do apologize for the inconvenience you incurred while here at our hotel. Management has already talked to the housekeeping regarding the cleanliness of the rooms. Also, our pet fee did increase from 15 to 25 plus tax and unfortunately it was not updated on the ******* website. I did check a few hotels nearby and they have a 75 non-refundable pet deposit on top of the pet fee.
酒店回复: Thank you for your review. Our guest satisfaction is our number one priority. We do apologize for any inconvenience this may have caused you. If you would have called or came back to the front desk, I am sure the clerk would have been happy to have moved you. Again, we do apologize, and this will be brought to management's attention. We will talk to the Front Desk clerks and have them more aware of things like that.
酒店回复: Thank you for your review. Our guest satisfaction is our number one priority. We do apologize for any inconvenience this situation may have caused you. Your comments and concerns will be brought to the attention of our management and housekeeping.
酒店回复: Sure! Here’s an alternative response:Thank you for your feedback! It’s great to hear that you enjoyed the location and found the staff friendly. However, I’m sorry to learn about the cleanliness issues you experienced. Towels should always be fresh and clean, and it’s important that all areas of the room are properly maintained. I appreciate you highlighting these concerns, and I hope we will be able to improve your future stays. Thank you for your response!
酒店回复: I’m really sorry to hear about your experience. It’s incredibly disappointing when cleanliness and professionalism don’t meet expectations, especially in a place meant for relaxation. It’s understandable that you chose to leave under those circumstances. Your feedback is valuable, and I hope that we can take necessary steps to improve future stays. Thank you for sharing your thoughts!
酒店回复: Thank you for taking the time to provide feedback regarding your recent stay at our hotel. We deeply regret to hear that your experience did not meet the high standards we strive to maintain and that you encountered several issues during your visit. Please accept our sincerest apologies for the unpleasant odor in your room. This is not reflective of our usual standards of cleanliness, and we will be conducting a thorough inspection and deep cleaning of the affected room to address this issue. We are also concerned to learn about the toilet flush. Our maintenance team will be alerted immediately to inspect and rectify the issue to ensure that such inconveniences do not recur in the future. Regarding the blow dryer we understand that it did not function. Please let us know next time as soon as you notice any damages or bad smell, we will right away change you to another room or replace the items. Thank you once again for bringing these matters to our attention. We are committed to resolving these issues and hope to have the opportunity to provide you with a more satisfactory experience in the future.
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翻译提供方：Google
这不是我第一次住在那里。我非常喜欢它
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酒店回复: Thank you for your review. Our guest satisfaction is our number one priority. We are glad to have you as a returning customer.
在我入住前和入住的两天里，工作人员对 114 房间进行了两次检查。1 淋浴间的水龙头不断滴水，打开淋浴时，水从连接处漏出并喷出，工作人员从未检查过房体，在我整个入住期间，房体都是空的，水槽排水口似乎排水很慢。
他们谎报了费用。预订信息是每只宠物15美元，结果他们收了我一晚30美元。他们解释说“价格涨了，但我们忘了在网上改价”。
前排的女士对一切都很友善。
房间很漂亮，很宽敞，但厕所没有打扫。到处都是尿渍和卷发。床单也不干净，上面还有头发和污垢。我要求换床单，自己换了。
我不会再住那里了，就因为他们谎报价格！
房间不错，床也很舒服。不过，房间旁边还有两间明显是来聚会的青少年房间，这让我很不满意。从半空的停车场来看，我敢肯定我们本来可以住在大楼的另一端，甚至另一边。我敢肯定这不是他们第一次租一群吵闹的人的房间，我对此没有意见，但不要让老年人和他们住在一起。这是常识。
还行
房间有些旧了。第一个房间没有打扫。很快就换了房间。床很舒服。电视能用。冰箱也能用。浴缸里有头发。门锁有时能用，有时不能用。必须小心。门前有很多冰，因为雨水渠的雨水倾倒在人行道上，而不是停车场。
可怕的地方
我离开这家酒店时，前台服务员不停地用手机打电话。他想带着文件到我的房间签收入住手续。他说是因为我要等很久。他打电话叫人，然后给了我房间钥匙。那里几乎没有客人。房间门在外面，光线不好。
入住体验很棒
办公室人员非常乐于助人。热早餐非常美味：鸡蛋、香肠和土豆。此外还有酸奶、麦片、贝果、松饼、华夫饼机、果汁和咖啡。
房间干净整洁，设施齐全。
经济型酒店，但清洁度存在问题
地理位置优越，几乎靠近所有地方：加油站、餐厅、沃尔玛等等。工作人员非常友好。然而，清洁度存在问题：两条毛巾上有黄色污渍，椅背网眼上也有一些不知名的东西。
没什么，地方太糟糕了，我觉得他们没换床单，床上和浴室里都有头发。前台工作人员和员工也不太专业。我们收拾行李就走了。也许他们那天心情不好，但我以后再也不会在这家连锁酒店预订了。
不满意
房间有异味！马桶冲不了水。吹风机坏了，而且从墙里冒出来，好像不太安全。早上8点，烟雾探测器就响了。住宿体验不太舒服/我以前住过这家，但房间不干净，或者家具和房间设施都有缺陷。
这不是我第一次住在那里。我非常喜欢它