There was dried toothpaste all over the faucet and the frame of the mirror. Also some big door was banging ever hour to hour and a half. Front desk said that was the fire door that people are not supposed to use.
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酒店回复: Thank you for the review. Once again I apologize for the stay or the room not meeting your expectations. I had already refunded part of your stay to your card.
2.0分
其他
Staff did not inform us of the hot tub being out of order before we preceded to check in . Miss leading .
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酒店回复: I apologize for the hot tub being taken out. It is listed on our website and taken off of the ******* website. But I will certainly let the desk staff know to inform people still.
5.0分
家庭亲子
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The pool area needs attention. The water is cold, and there is a lot of loose debris on the floor of the pool—I am assuming from the construction. I was also sad to see photos of a hot tub online but to get here and see that it has been taken out
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酒店回复: I do apologize for the condition of the pool area, I will make sure maintenance gets that taken care of.
5.0分
家庭亲子
Close enough by the highway for a quick stop. Clean, easy stay.
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酒店回复: Thank you for taking the time to let us know how your stay was. We appreciate it and hope to see you again if you are in our area.
3.0分
其他
Coming off the interstate I couldn't find the place, they need to put up signs. I was getting totally frustrated
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酒店回复: I apologize for the issues finding us. For some reason some gps units will not pick up our address.
5.0分
情侣出游
Property is pretty close to dinning & shopping places. Its pretty close to everything. I like the availability of microwave and refrigerator in the room.
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酒店回复: Thank you for the review from your recent stay with us. We are happy to see you enjoyed your stay, and we hope to see you again!
4.0分
家庭亲子
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Front desk staff was really nice. Room was very clean. Breakfast was decent. The tv system is a bit dated and was annoying, but would never not stay somewhere because of that.
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酒店回复: Thank you for the review and the feedback on the tv's. We are getting new ones soon, so this should take care of any issues.
5.0分
其他
Room was clean
Bed was comfortable
Would stay there again
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酒店回复: Thank you for taking the time to review your stay with us, we appreciate it and hope to see you again, if you are in the area.
5.0分
家庭亲子
I always stay at the this hotel when I travel home. It's clean, with friendly staff.
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酒店回复: Thank you for the awesome review! We are happy to see that you enjoyed your stay with us, and we will see you next time!
1.0分
其他
I was told there was a hot tub, there was no hot tub
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酒店回复: I do apologize about the hot tub, it has been gone for a few months now. We do appreciate you taking the time to rate your stay.
There was dried toothpaste all over the faucet and the frame of the mirror. Also some big door was banging ever hour to hour and a half. Front desk said that was the fire door that people are not supposed to use.
Staff did not inform us of the hot tub being out of order before we preceded to check in . Miss leading .
The pool area needs attention. The water is cold, and there is a lot of loose debris on the floor of the pool—I am assuming from the construction. I was also sad to see photos of a hot tub online but to get here and see that it has been taken out
Close enough by the highway for a quick stop. Clean, easy stay.
Coming off the interstate I couldn't find the place, they need to put up signs. I was getting totally frustrated
Property is pretty close to dinning & shopping places. Its pretty close to everything. I like the availability of microwave and refrigerator in the room.
Front desk staff was really nice. Room was very clean. Breakfast was decent. The tv system is a bit dated and was annoying, but would never not stay somewhere because of that.
Room was clean
Bed was comfortable
Would stay there again
I always stay at the this hotel when I travel home. It's clean, with friendly staff.
I was told there was a hot tub, there was no hot tub