酒店回复: Dear Laurence,Thank you for your feedback. We're glad you found our location convenient and enjoyed your room. We appreciate your comments about the breakfast setup and selection and will look into ways to improve it. Your input is valuable, and we hope to welcome you back for an even better stay!Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for taking the time to provide such detailed feedback about your stay. We’re glad to hear you found our property clean and appreciated the amenities like the full refrigerator and microwave. However, we’re sorry to learn that the check-in process did not meet your expectations and that the location posed some challenges for you. Your comments about the room descriptions and safety are also noted, and we will address these concerns with our team.We appreciate your insights as they help us improve for future guests. If you decide to give us another chance, we’ll do our best to enhance your experience!Sincerely, Hotel Manager
酒店回复: Dear Amanda,Thank you for sharing your experience, and we’re truly sorry to hear it did not meet your expectations. We apologize for the confusion and inconvenience caused by the pre-check-in link and for any misunderstanding at the front desk. We aim to provide accurate, helpful information, and it’s disappointing to know that was not the case here. We understand your frustration with the breakfast policy and appreciate your feedback regarding the need for more flexible dining options. Your comments are valuable for improving our guest experience, and we’ll work with our team to address these concerns. Please visit us again.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for sharing your detailed feedback regarding your recent stay. We sincerely apologize for the issues you encountered, including the condition of your room and the disturbances during the night. Your safety and comfort are our top priorities, and it's concerning to hear that we fell short in these areas.We also appreciate your comments about breakfast and the window situation, as they will help us improve our services. We're glad to know you enjoyed our location, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager
酒店位置便利，靠近休斯顿乔治·布什洲际机场 (IAH)，两层楼的客房都很宽敞。提供简单的早餐。如果房间在二楼，搬运沉重的行李上楼会比较吃力。
位置不太方便，在高速公路边上。早餐也很简单。
很好，是个不错的小酒店。
离休斯顿机场很近。工作人员不友好。
总的来说，这是个干净舒适的地方。除了一个印度男员工态度非常粗鲁，其他一切都很好。
房间宽敞，服务还可以
距机场 10 分钟路程，当您乘坐飞机时非常方便。
非常漂亮的房间。唯一需要批评的一点是早餐（整个酒店只有 2 张 3 人桌，而且自助早餐很差（没有水果、没有酸奶……）
干净的物业。冰箱和微波炉齐全。收到了包含所有信息的入住短信，因此可以快速办理入住手续。仍然需要填写所有信息，因此为了节省时间，不要填写发送给您的信息。位置在一条辅路上，因此要到达餐厅，您必须绕一大圈。不适合步行。有些照片看起来房间有内门，但这是汽车旅馆式的，有外门。前台的安全玻璃不能保证该地区的安全。对于我们支付的费用来说，可以接受。已经让人工智能询问我什么时候退房。不要上当。
使用短信中的链接进行预登记，刚好可以拿到钥匙。开车 9 个小时后才到达，不得不等待再来一次。前台的人跟我说话，好像我是**。最后拿到钥匙，到了房间，除了办公椅上到处都是白色污渍外，房间很干净。恶心。早上醒来，下楼吃早餐，早餐非常有限，前一天晚上的那个人告诉我们，我们不能在房间里吃早餐，我们不想坐在他们的小区域吃饭，所以我们在车里吃的。为什么酒店房间里有全尺寸的冰箱和微波炉，却不允许将早餐送到房间里。下楼到前台询问我们是否可以在中午退房，因为这是发给我们的短信，作为一个选项，但那位女士告诉我们，他们不提供这个选项，因为他们只有 40 间客房。为什么这些链接是短信中的信息，却不准确？我希望他们能拿回从我的卡上多扣的 50 美元，因为这家酒店与我前一天晚上住过的那家发短信发送相同链接的酒店完全不同。糟糕的客户服务。
在这里住了 4 晚，本来打算回来，但因为房间太旧而取消了预订，设施很差，我们被别人的喊叫声吵醒了好几次，感觉不安全。唯一一扇窗户有自然光，意味着人们可以直接看到我们的房间。早餐也很简单，没有吸引力，而且很早就停了。很遗憾，因为位置对我们来说很理想，停车时看起来很漂亮。