酒店回复: Dear Valued Guest,Thank you very much for your kind review.We are so happy you liked the room design and especially the swimming pool and the beautiful view. It’s great to hear our team was friendly and helpful with your luggage.We are also glad you enjoyed our food and quick service and that you loved the French fries.We hope to see you again soon.Best wishes,Bisma Eight Management
酒店回复: Dear Valued Guest,Thank you for your lovely review.We are glad you enjoyed our great location near Ubud Palace and Ubud Art Market. It’s great to hear you liked our friendly staff, modern rooms, and the big wooden bathtub.We are happy you enjoyed breakfast on the rooftop and hope you can try our free experience classes next time.We look forward to seeing you again.Best wishes,Bisma Eight Management
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your detailed feedback. We sincerely apologize for the inconvenience you experienced during your first day, including the door incident, mosquitoes in the room, and the noise from the street that affected your sleep. Your comments have been shared with our team so we can take immediate steps to improve safety checks, pest control, and sound insulation.At the same time, we are truly grateful for your kind words about our service staff. We are delighted to hear that their service left such a strong impression on you, and that you were satisfied with the laundry service, complimentary photography, and yoga class.Your feedback is extremely valuable to us, and we hope to have the opportunity to welcome you again and provide you with an even better experience in the future. Thank you again for staying with us.Best wishes,Bisma Eight Management
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share such a detailed review. We are truly pleased to hear that you enjoyed the modern minimalist design of the villa, the two-bedroom layout, and the overall comfort and furnishings. It’s also wonderful to know that our team made you feel welcome and that you appreciated the à la carte breakfast selection and attentive service at our villa-exclusive restaurant.We appreciate your balanced feedback regarding the location and understand how this can be a matter of personal preference depending on travel plans. Your comments help future guests set the right expectations.We are especially sorry to hear about the noise disturbance in the second-floor bedroom, which affected your sleep. This is certainly not the experience we want for our guests, and we will share your feedback with our maintenance team to investigate and address the issue.Thank you again for your valuable insights. We hope to have the opportunity to welcome you back in the future and provide an even more comfortable stay.Best wishes,Bisma Eight Management
5.0分
一卧泳池别墅
情侣出游
好吃好玩服务好
酒店有很多活动
瑜伽非常nice
早餐很好吃
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酒店回复: Dear monroeml,Thank you for your wonderful review.We are glad you enjoyed the food, fun activities, and our friendly service. It’s great to hear that you liked the yoga and found the breakfast delicious.We hope to welcome you back soon for another enjoyable stay.Best wishes,Bisma Eight Management
4.8分
嘉悦里套房
家庭亲子
房间隐私极好,酒店设计独特,闹中取静,nice!
追评发布于广东
适合追求安静、人少,但是缺点说一下,早餐不好吃
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酒店回复: Dear Valued Guest,Thank you very much for your lovely review.We are so happy you enjoyed the privacy of the room and our unique hotel design. It’s wonderful to hear that you appreciated the peaceful atmosphere while still being in a convenient location.We hope to welcome you back again soon.Best wishes,Bisma Eight Management
酒店回复: Dear Valued Guest, Thank you for taking the time to share such a detailed review.We are glad you enjoyed our convenient location near Ubud centre, our modern minimalist design, and breakfast , especially the Indonesian fried rice .We also appreciate your kind words about most of our front desk and restaurant staff.We sincerely apologize for the issues you experienced with the room. Due to the current weather during the rainy season and our proximity to the garden and surrounding nature, some dampness may occur. Please rest assured we will do our best to find the most effective solution to improve this for our guests.We also apologize for the rat you encountered. While we conduct pest control treatments twice a week to minimize such occurrences, we understand this affected your stay. We will arrange an extra treatment to further reduce the issue. As our hotel is surrounded by nature and neighboring areas, some wildlife may occasionally appear.Thank you for your feedback on how our Front Desk handled your concern. Guest issues should always be addressed professionally, and the approach may differ depending on whether the guest is experiencing a problem or is otherwise happy. Your input helps us improve our service standards.We appreciate your insights and hope that, despite these issues, you were able to enjoy other aspects of your stay, including our location close to the Monkey Forest and the unique natural surroundings. We sincerely hope to have the chance to welcome you back to Bisma Eight in the future for a more comfortable and enjoyable experience.Best wishes,Bisma Eight Management
房间布局设计合理,非常喜欢,特别是泳池,风景绝美。遇到的服务员都很不错,会主动打招呼,帮助拿行李。酒店的餐食服务也很不错,回应很快,另外,薯条很好吃!
位置很好,离乌布皇宫、艺术市场都挺近。员工服务热情,房间设备完善,比较现代,还有个大大的泡澡木桶可用。酒店配备了一些免费体验课程,可惜这次没参加。早餐在顶楼用餐,选择挺多,味道还可以。
第一天入住的时候,服务员开门的时候被电击了,后面处理好了。房间还是会有蚊虫,第一晚睡的不是很好,因为总有杂音,靠近街道。服务人员的服务很不错,非常惊艳的!晚上送洗的衣服第二天早上10点多就送回来了。免费拍照服务,还有瑜伽课不错。
优点:1.别墅设计非常好,现代简约风格,布局和软装都大爱;2.两个卧室的别墅,适合成年子女带父母旅行;3.服务不错,虽然只住了一晚,也没有遇到问题需要服务员解决,但服务员很热情;4.早餐很丰盛。早餐单点,但种类多,还可以多点一些,餐厅只针对别墅住客,服务周到。
不足:1.地理位置没有很优越。看着好像比前一晚的玛雅酒店离市中心近,但其实并没有,别墅要比酒店离乌布皇宫远。但离网红餐厅pison和spa店近。有得有失吧;2.二层卧室夜晚有持续性的噪音,类似空调机得大型设备运转。因为自己本身当天较难入睡,加上噪音导致整晚没咋睡。
好吃好玩服务好
酒店有很多活动
瑜伽非常nice
早餐很好吃
房间隐私极好,酒店设计独特,闹中取静,nice!
适合追求安静、人少,但是缺点说一下,早餐不好吃
定了三晚的2卧泳池别墅,一般不写评论的,为了咱同胞们能更好的做决定,还是给大家一些信息作参考吧!
1,酒店位置不错,离中心很近,步行到皇宫等热门景点很方便;
2,酒店设计挺好,现代简约风,与宣传图片无差异;
3,最点赞的应该是早餐,印尼炒饭非常好吃,餐厅服务员非常友善;
4,前台服务态度还算过得去,基本都会积极响应,个别妹子解决问题能力较差,较形式化,给人感觉不那么友善;
5,床上用品有些潮,非中央空调;
重点来啦:不出意外,你会遇见壁虎,松鼠,大蚂蚁,大飞蝇,小青蛙,野猫……意外的是居然没遇到猴子来访(旁边就是猴森林),最终,在一楼客厅开放区域让我看到了一只大老鼠从茶几上跳下来。果断与酒店交涉,提前退房了。
如果你喜欢野奢风,且喜欢小动物,包括能接受可能有老鼠,那么这家酒店应该适合你。
BTW,酒店没有泳圈提供,为了孩子能玩水,可以提前准备,或通过Grab下单送货上门。
位置不错,离皇宫近,离yoga barn什么的都很近,打个摩托车10-15分钟就都到了
卫生还行,但是我入住的时候不知道从哪粘到两根长头发……
早餐单点,每个人一个主菜一个前菜,实际上可以多点一份,味道不错
房间还可以吧,但整体要2500一晚就不值得了
乌布超棒的精品酒店!服务、氛围、房间和食物都无可挑剔!入住体验极佳,绝对会再次选择这里!
房间宽敞舒适,设计感十足,阳台看出去就是一片绿意盎然的雨林,早上醒来特别治愈。员工服务也非常贴心,每个人都非常友好有礼。酒店的无边泳池不大但下面是森林好评,泳池边有pool bar。位置也很方便,离乌布中心不远但又足够安静。