酒店回复: Dear Valued Guest, We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant. Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying. We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey. We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment. Warmly, Jake Choi General Manager Shilla Stay Mapo
酒店回复: Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Ryan SeoGeneral ManagerShilla Stay Mapo
酒店回复: Dear Valued Guest, We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant. Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying. We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey. We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment. Warmly, Jake Choi General Manager Shilla Stay Mapo
酒店回复: Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
酒店回复: Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
非常满意此次入住首尔新罗麻浦舒泰酒店的体验。酒店地理位置优越，距离地铁站仅几步之遥，出行十分便利。客房整洁舒适，床品柔软，确保了良好的睡眠质量。工作人员服务专业且热情，总能及时响应需求。早餐种类丰富，食材新鲜，为一天行程提供了充足能量。酒店设施维护良好，整体环境优雅安静。性价比很高，是商务出行和休闲旅游的理想选择。下次来首尔一定会再次入住。
1，卫生见图，为枕头底下的床单，有不明污渍
2.1，插座松垮，插头插进去会往下掉，手机充不进电，用随身携带的药膏贴着才给手机冲进电
2.2，烧水壶坏的，盖子打不开，只能从出水口加水进去
3，牙刷收费标志不明显，得把装洗漱用品的盖子完全打开才能读到“牙刷要收费”这条标识。我用了两天牙刷才看见这句话
地段非常好，孔德1号出口左转步行2分钟即到，旁边就是711，多走几步有CU，OY。房间不算小，两人把两个箱子平铺在地上，依旧很宽敞。住了3天，每天都有做清洁。唯一不足，不隔音。
从仁川和金浦机场乘坐地铁都可直达，离孔德站也只有几步之遥，地理位置非常优越。虽然因为中秋假期和日本连休的原因，房费稍高，但如果想悠闲地享受首尔之旅，这里绝对值得推荐。
马路对面还有很多餐厅。
特别推荐那家米其林指南推荐的雪浓汤店，早上7点就开门了，非常方便。
工作人员都很好，很友善。酒店位置便利，就在地铁站旁边，隔壁是7-Eleven，附近还有一家CU便利店。床铺软硬适中，非常舒服。房间里提供一套完整的欧舒丹洗浴用品。因为我有过敏症，他们特意确保我的房间打扫得非常彻底。
尽管携程上将首尔麻浦新罗舒泰酒店列为四星级酒店，但酒店内展示的韩国旅游局官方评级却只有三星，这是第一个令人失望的地方。
房间面积宣传为21平方米，但实际感觉非常狭窄，是我在首尔住过同等价位酒店中最小、最拥挤的房间之一。客房服务标准也很差：房间里有挥之不去的烟味，入住时保险箱是坏的（我们不得不要求服务两次才修好），整体清洁度也令人大失所望。最让人不舒服的是房间里和酒店周围都有垃圾苍蝇，这表明酒店急需彻底清洁和害虫防治。我已经附上了相关照片。
优点是地理位置非常便利，而且提供了欧舒丹洗浴用品，这是一个不错的细节。不幸的是，这两个优点不足以弥补整体令人失望的体验。
房间里有投影仪，可以躺在床上舒服地看电影和电视剧，这简直太棒了。支持Netflix、Disney+、YouTube等所有OTT服务，只要有个人账号就能随心所欲地观看想看的内容，这点也让人很满意。
房间状况也无可挑剔。床铺柔软干净，浴室也宽敞整洁。特别是洗漱用品准备了欧舒丹的产品，感觉连小细节都考虑到了。
这次来主要是为了宅酒店度假，所以没使用其他配套设施，但仅仅在房间里就度过了非常愉快的时光。安静地休息，还能看电影，真是完美的一天。
缺点：住了临街的方向，很吵
优点：1、离地铁站很近，2、提供了一次性牙刷，别的酒店都需要在前台购买，还有洗浴用品是欧舒丹合作的，味道好闻也好用！
第一天晚上发现空调是坏的，温度一直下不去，房间很闷热，打给前台叫了师傅说修不好，随后服务员送来了电风扇，本来想换个房间前台告知全满，要换也要第二天了！想想也就住两天再折腾没必要了，好在住的第二天晚上空调好了～～想想地理位置还不错也就忍了
双床房有点小，但很干净，我很喜欢，早餐也超级好吃！🤗（强烈推荐订含早餐的房型）停车场是机械式的，入口有点窄，新手司机可能需要注意一下。