酒店回复: Thank you so much for your wonderful review! We're thrilled to hear you had such a positive experience—it truly means the world to us. Your kind words and support inspire us to keep delivering the best possible service. We look forward to welcoming you back for another fantastic stay!
I love this property and have stayed here twice. I will continue to stay here. The staff is great. The rooms are beautiful and spacious. They are kid friendly. They have great hospitality.
展开
酒店回复: Thank you so much for your heartfelt review! We're honored to have earned your loyalty and thrilled to hear that each stay has been a positive experience. From our welcoming staff to our spacious, family-friendly rooms, it's wonderful to know that everything—from comfort to hospitality—has made you feel right at home.We can’t wait to welcome you back for your next visit. It’s guests like you who make what we do so rewarding!
3.0分
其他
展开
clean room. Only issue was no power greater than 4 hours at vegas location, no backup system noted. Had to leave room and continue to call back to obtain info if power was back on.
展开
酒店回复: Thank you for your feedback, and I sincerely apologize for the inconvenience you experienced during your stay. While we're glad to hear the room met your expectations in terms of cleanliness, the extended power outage and lack of timely updates are certainly not the experience we aim to provide.We understand how frustrating it must have been to leave your room and repeatedly call for updates. We're actively reviewing our emergency protocols and communication procedures to ensure that, in the event of any future disruptions, guests are better informed and supported throughout.Your comments are invaluable, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back under better circumstances.
我们很喜欢这种Airbnb风格的房间,设施齐全!
噪音,体验不佳
这是我们最糟糕的经历之一。我选择这家酒店是因为它的游泳池和热水浴缸。结果发现它已经关闭了,而我至今没有收到任何相关信息。我们被告知酒店正在装修(早在二月份),但我们并不知道噪音这么大。一天早上,我们听到了隔壁房间的电话通话——完全没有隔音效果,隐私也完全没有保障。我们也没睡好。更糟糕的是,虽然我们向(希尔顿)工作人员反馈了我们的担忧,但他们只顾着帮我们办理分时度假或其他促销活动。
停车场晚上很黑。度假村停电了,所以我不得不另找一家酒店。
健身房非常宽敞,设备齐全。
泳池区视野开阔。
房间设施齐全。
住宿体验非常棒,我们还会再次选择这家酒店度假。
良好的条件和舒适度,非常友好的工作人员和良好的氛围
除了电磁炉不能用以外,一切都很好。
我真的很喜欢它
I love this property and have stayed here twice. I will continue to stay here. The staff is great. The rooms are beautiful and spacious. They are kid friendly. They have great hospitality.
clean room. Only issue was no power greater than 4 hours at vegas location, no backup system noted. Had to leave room and continue to call back to obtain info if power was back on.