酒店回复: Dear Valued Guest,Thank you for your positive feedback regarding your recent stay at Dusit Thani Guam Resort. And we appreciated you posted fantastic photos in website! We are pleased to hear that you enjoyed our convenient location, complimentary parking, and the beautiful beach. It is gratifying to know that the quality of our sand and water met your expectations.Sincerely Yours, Yumi Oka Admin Assistant to the Director of Rooms

酒店回复: Dear ～nanbeiguaiweixiaoyi～,Thank you very much for sharing your valuable feedback and for choosing to stay with us at Dusit Thani Guam Resort.We sincerely apologize for the inconvenience you experienced during check-in and for any confusion regarding the room type. We appreciate your understanding and are pleased to know that you were ultimately satisfied after upgrading your room.Regarding cleanliness and the overall condition of the hotel, we truly value your honest comments. Please rest assured that your feedback has been shared with our management team, as we continuously work to enhance our facilities and service standards to ensure a more comfortable stay for our guests.We are delighted to hear that you enjoyed the beautiful beach and night views, the rainbow after the rain, our afternoon tea, and our convenient location. It is wonderful to know these aspects made your stay memorable.Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely Yours, Yumi Oka Admin Assistant to the Director of Rooms

酒店回复: 尊敬的宾客： 非常感谢您抽出时间分享如此详尽的入住体验，并感谢您在网站上发布的精彩照片！我们很高兴得知您享受了我们便利的地理位置、早餐时美丽的海景以及舒适的客房。同样，我们也很高兴听到您对丰盛的早餐菜单、宽敞的泳池以及在Tasi Grill餐厅的用餐体验——尤其是鱼肉玉米饼和蛤蜊意面——表示赞赏！ 同时，我们对一些不足之处深表歉意，例如隔音效果和沙拉的调味。您的意见非常宝贵，我们会与我们的团队分享，以确保持续改进。 我们非常感谢您对我们清洁度、服务和整体体验的赞赏，并很荣幸您认为我们是关岛最好的住宿选择。我们非常期待您再次光临关岛都喜天丽度假酒店，享受另一次难忘的住宿体验。 此致， Yumi Oka 客房部主任行政助理

酒店回复: 亲爱的 Konnichiha， Håfa Adai，感谢您分享您的反馈。我们很高兴您觉得我们的客房和大堂干净整洁，享受了愉悦的泳池氛围，并赞赏从泳池到海边的便捷通道。 我们也感谢您对部分区域磨损痕迹的理解。您的反馈非常宝贵，将有助于我们不断改进设施。我们很高兴酒店的位置能够满足您的需求，并希望再次欢迎您光临关岛都喜天丽度假酒店，享受愉快的住宿体验。 感谢您分享大堂的照片。我们计划逐步翻新大堂。期待您再次光临。 此致， Yumi Oka 客房总监行政助理

酒店回复: 尊敬的 afjp： 感谢您分享您的详细反馈。我们很高兴得知您喜欢俱乐部海景房的迷人海景、干净的住宿环境和一流的淋浴设施。 对于您入住过程中的延误和沟通失误，我们深感抱歉。虽然我们很高兴您能够享受休息室的服务，但我们的团队未能兑现承诺，这令人遗憾。请放心，我们已将您的反馈与我们的团队分享，以便我们改进，确保未来为您提供更顺畅的入住体验。 我们非常感谢您的理解，并感谢您对我们员工友好态度的赞赏。我们希望很快能再次欢迎您，让您享受到从始至终都超出预期的住宿体验。 非常感谢您入住关岛都喜天丽度假酒店。对于您抵达后漫长的等待以及前台工作人员未能及时跟进，我们深感抱歉。我们对此次疏忽深感遗憾。我们认真对待您的反馈，并将努力将其融入到我们未来的服务改进中。如有机会再次与您见面，我们将不胜荣幸。 此致， 冈由美 客房总监行政助理

酒店回复: 尊敬的Yukitana， 尊敬的宾客， 感谢您的宝贵反馈。我们很高兴您喜欢我们便利的地理位置以及客房和俱乐部酒廊的优美景色。🌅✨ 对于电视问题和客房搬迁给您带来的不便，我们深表歉意。感谢您的理解，也很高兴得知您在我们酒店度过了一段美好的时光。 我们期待着再次欢迎您光临关岛都喜天丽度假村，享受另一次难忘的旅程。 非常感谢您入住关岛都喜天丽度假村。对于客房电视问题给您带来的不便，我们深表歉意。我们将在以后的客户服务中反映这一点。 感谢您分享精彩的照片。期待您继续惠顾。 此致， Yumi Oka 客房总监行政助理

酒店回复: Dear Valued Guest,Thank you for your kind words regarding our prime location and the convenience of nearby amenities. And we are appreciated your many nice pictures on website! We are delighted that you enjoyed your stay and the beautiful beach at Dusit Thani Guam Resort. Your feedback is greatly appreciated.Sincerely Yours, Yumi Oka Admin Assistant to the Director of Rooms

酒店回复: 尊敬的宾客： 感谢您分享您的反馈并推荐我们的俱乐部酒廊体验。也感谢您在网站上分享的精彩照片！我们很高兴听到您喜欢我们友好的员工、便捷的地理位置以及舒适的俱乐部客房。 感谢您就早餐排队问题提出的反馈，我们将继续努力改善所有宾客的用餐流程和效率。 很高兴您能再次光临关岛都喜天丽度假酒店，期待您早日再次光临。 此致， Yumi Oka 客房总监行政助理

酒店回复: Dear Valued Guest,Thank you very much for sharing your recent experience with us at Dusit Thani Guam Resort. We truly appreciate the time you took to provide such detailed feedback. And appreciated you posted many nice photos in website!We’re pleased to hear that you enjoyed your stay in one of our higher-floor rooms and found the accommodations spacious and comfortable for your family. It’s also wonderful to know your children had fun at our pool and waterslide — we're always glad to hear when our younger guests leave with happy memories!We appreciate your observations regarding the beach access and views, and we understand that preferences can vary when it comes to privacy and natural surroundings.That said, we sincerely apologize for the inconvenience you experienced trying to reach our Guest Service team. Your feedback has been shared with the relevant department to ensure we improve responsiveness, especially for in-room support.We're glad you enjoyed our location's convenience to nearby shops and restaurants — even if a couple of them didn’t quite meet your taste expectations!We hope to have the pleasure of welcoming you and your family back for an even better experience in the near future.Sincerely Yours, Yumi Oka Admin Assistant to the Director of Rooms

酒店回复: 尊敬的콩콩맘， 感谢您抽出时间与我们分享您的入住体验。我们很高兴听到您喜欢我们优越的地理位置、壮丽的海景、泳池和美味的早餐。 也感谢您分享您美丽的照片！可能是早上吧（？） 对于您房间的清洁度未能达到您的期望，我们深感抱歉。请放心，我们会认真对待您的反馈，并将与我们的团队一起努力提高标准。 您的意见对我们非常宝贵，我们希望您下次再次光临，享受更加愉快的住宿体验。 此致， Yumi Oka 客房总监行政助理