Stayed 2 nights for a family function being held in the hotel and was very disappointed. Very little interaction from staff at check in. Hotel looking very shabby in places, however they’ve obviously invested some money in decorating, and a lot is still going on around the hotel. Bathroom was disgusting. In need of total refurbishment- for £150 a night I’d have expected better. Complained twice about cleanliness of the bathroom - still wasn’t up to much after this kids skipped bath time this weekend! Photos were after the bathroom was cleaned following first complaint!! We had a private room for the function, where other than food arriving/being removed no staff at all. No drinks service, we had to go and find waiting staff to clear mains and to bring coffee and tea. All in all a very disappointing stay
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酒店回复: We are very sorry to hear that you did not enjoy your stay with us and that we let ourselves down in customer care, however we have noted your comments and will certainly look into and act upon them. The Glendower is currently undergoing refurbishment across bedrooms, bathrooms & public areas and this is done regularly to ensure we can offer the best possible standards to our guests at all times.
5.0分
家庭亲子
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We booked a few rooms for a family celebration and we had the most fabulous time. We stayed in the Ribble View suite and WOW what a treat! Recently refurbished stunningly furniturished. Huge bed. Private sea view balcony. Bathroom even has a sea view. Extra bedroom too for the children. Breakfast each morning was freshly cooked and served. The bar area and lounges were comfortable and relaxing. The Location is opposite the sand dunes and on the beach. Meters from St Annes pier and town centre with B&M, M&S food, boots etc all within 5 mins walk. Blackpool was 2 miles to the left and upmarket Lytham 2 miles to the right. We visited both and a vast contrast but great fun. Such a special place with great family memories. The hotel did us proud the service was great thank you.
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酒店回复: Thank you so much, making menories is really what we are all about and the whole team smiles when guests leave as happy as you. Looking forward to your next stay with more magical memories.
3.0分
独自旅行
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Stayed for 4 nights with the summer deal b/b& evening meal (2 courses) which I thought it was a good deal till I got to my room it was a standard double, I had to keep a light on most of the time as it was quite dark. The window was , well it was glass but lt was like jam jar bottoms so couldn't see out but then again the view was at least a 12ft fence so could not even see what the weather was like. Thank goodness there was a fan in the room as I stayed during the hot weather and kept it on day and night. The room number was 129 on the first floor.I asked could I move to another room but there was no vacancies, I also asked did all the double standard room have the same view and the receptionist said yes which I don't believe that was true. On a more positive note the staff were very nice and the food was excellent . The bathroom was modern but the room was on the small side, wouldn't be comfortable if there was 2 people in the room. As a solo traveler I had stayed there before but would be hesitant to go back
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酒店回复: HI Suzie, Thank you for your feedback, we are very glad to hear that you enjoyed your meals with us on our Summer Offer. All of our Standard and Compact rooms do have either internal, side or rear views and we would not disagree that these rooms are not about the view, We are extremely lucky to face the Beach and have wonderful Seaviews available on all of our Executive and Superior Rooms. We would love to see you again and please just give us a call and we can try to allocate a room that will be suitable for your needs. Kind regards
5.0分
其他
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The location was brilliant, only just over an hour from home, we decided in the summer to call in and enquire about Christmas, what an amazing time we had, so much so we have decided to return for 2026. The food was excellent our compliments to the chef, the room although spotless was a little dark being at the back of the building, we have requested a front facing one for next time. We met some lovely people, many of whom return each year, so hoping to meet up again. Entertainment was very good both afternoon and evening, nothing too much trouble for any of the staff, and the car parking was more than adequate, carnt wait to return. Well done to all concerned, first class.
5.0分
其他
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Attended with family and friends the New Year’s Eve celebrations at the Glendower hotel in Lythem st Anne’s. The event was beautifully planned, starting with bubbles and canapés various dishes and finished off the meal to a fab cheese plate to share. Even provided tea coffee and chocolates for those that wanted it, thought this a nice touch. Food was amazing, staff worked very hard to ensure we all enjoyed the evening, especially Hailey, who constantly checked on us and other tables to make sure we had all we needed. Hailey, , was professional yet fun at the same time enjoying the event in a working capacity. Cudos to all at the Glendower.
3.0分
其他
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We have just had two nights stay at Glendower. The only problem is don’t expect to be able to charge your electric car. We needed to charge our car but the same car was parked in the EV space for the duration of our 2 day stay. There are three charging spaces available and there were two other cars in the spaces that were not EV cars which I understand as the car park was full. I mentioned to reception that we needed to charge our car and that the same car had been parked for days but the response from reception was the car park is full. Even though Glendower have 3 charging spaces these spaces are not reserved or used for EV charging. Seems pointless to me but the hotel stance was it was ok to use the EV charging spaces as a car parking space and were not bothered that we actually needed to charge the car.
4.0分
其他
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After a small hiccup it was resolved quickly. The hotel is very nice, clean and most of the staff friendly. Our room was clean, looked over the front, had all that was needed for our stay. Ensuite although a little small was adequate. Remember if booking not all Ensuite have walk in showers some have over the bath. Overall enjoyed our visit and would stay here again.
住过几次，但以后不会再去了，因为房间太小了，根本转不开身。很可惜，毕竟这是一家挺友好的酒店。
房间虽小也挺舒服的，一个人住还是定了双人间，面积能大一点，早餐就是传统的英式早餐简简单单过得去吧！
很棒的酒店，员工很友好也很乐于助人。房间很漂亮，也很干净，茶水设施齐全。
绝对推荐！
Stayed 2 nights for a family function being held in the hotel and was very disappointed. Very little interaction from staff at check in. Hotel looking very shabby in places, however they’ve obviously invested some money in decorating, and a lot is still going on around the hotel. Bathroom was disgusting. In need of total refurbishment- for £150 a night I’d have expected better. Complained twice about cleanliness of the bathroom - still wasn’t up to much after this kids skipped bath time this weekend! Photos were after the bathroom was cleaned following first complaint!! We had a private room for the function, where other than food arriving/being removed no staff at all. No drinks service, we had to go and find waiting staff to clear mains and to bring coffee and tea. All in all a very disappointing stay
We booked a few rooms for a family celebration and we had the most fabulous time. We stayed in the Ribble View suite and WOW what a treat! Recently refurbished stunningly furniturished. Huge bed. Private sea view balcony. Bathroom even has a sea view. Extra bedroom too for the children. Breakfast each morning was freshly cooked and served. The bar area and lounges were comfortable and relaxing. The Location is opposite the sand dunes and on the beach. Meters from St Annes pier and town centre with B&M, M&S food, boots etc all within 5 mins walk. Blackpool was 2 miles to the left and upmarket Lytham 2 miles to the right. We visited both and a vast contrast but great fun. Such a special place with great family memories. The hotel did us proud the service was great thank you.
Stayed for 4 nights with the summer deal b/b& evening meal (2 courses) which I thought it was a good deal till I got to my room it was a standard double, I had to keep a light on most of the time as it was quite dark. The window was , well it was glass but lt was like jam jar bottoms so couldn't see out but then again the view was at least a 12ft fence so could not even see what the weather was like. Thank goodness there was a fan in the room as I stayed during the hot weather and kept it on day and night. The room number was 129 on the first floor.I asked could I move to another room but there was no vacancies, I also asked did all the double standard room have the same view and the receptionist said yes which I don't believe that was true. On a more positive note the staff were very nice and the food was excellent . The bathroom was modern but the room was on the small side, wouldn't be comfortable if there was 2 people in the room. As a solo traveler I had stayed there before but would be hesitant to go back
The location was brilliant, only just over an hour from home, we decided in the summer to call in and enquire about Christmas, what an amazing time we had, so much so we have decided to return for 2026. The food was excellent our compliments to the chef, the room although spotless was a little dark being at the back of the building, we have requested a front facing one for next time. We met some lovely people, many of whom return each year, so hoping to meet up again. Entertainment was very good both afternoon and evening, nothing too much trouble for any of the staff, and the car parking was more than adequate, carnt wait to return. Well done to all concerned, first class.
Attended with family and friends the New Year’s Eve celebrations at the Glendower hotel in Lythem st Anne’s. The event was beautifully planned, starting with bubbles and canapés various dishes and finished off the meal to a fab cheese plate to share. Even provided tea coffee and chocolates for those that wanted it, thought this a nice touch. Food was amazing, staff worked very hard to ensure we all enjoyed the evening, especially Hailey, who constantly checked on us and other tables to make sure we had all we needed. Hailey, , was professional yet fun at the same time enjoying the event in a working capacity. Cudos to all at the Glendower.
We have just had two nights stay at Glendower. The only problem is don’t expect to be able to charge your electric car. We needed to charge our car but the same car was parked in the EV space for the duration of our 2 day stay. There are three charging spaces available and there were two other cars in the spaces that were not EV cars which I understand as the car park was full. I mentioned to reception that we needed to charge our car and that the same car had been parked for days but the response from reception was the car park is full. Even though Glendower have 3 charging spaces these spaces are not reserved or used for EV charging. Seems pointless to me but the hotel stance was it was ok to use the EV charging spaces as a car parking space and were not bothered that we actually needed to charge the car.
After a small hiccup it was resolved quickly. The hotel is very nice, clean and most of the staff friendly. Our room was clean, looked over the front, had all that was needed for our stay. Ensuite although a little small was adequate. Remember if booking not all Ensuite have walk in showers some have over the bath. Overall enjoyed our visit and would stay here again.