Clean room, fresh linen clean linen on the bed, clean, tidy bathroom. A tired, sad hotel in need of upgrading and to have its own bar and restaurant again.
2.0分
独自旅行
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Arrived about 6 pm after a long day at work, expecting to have a drink and a nice meal!! Was told Restaurant closed along with the bar!! Was told they have a sister hotel further away but I had enough walking. Room was tattie and tired, wallpaper peeling, heater hanging off the wall, toilet and shower was the best.
1.0分
其他
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Bedroom clean unfortunately next to a very noisy antiquated lift ( that should have been retired years ago) kept awake till 1.00am by residents returning to their rooms using the lift and it started again at 6.00am with the cleaning staff using the lift. Do not use this hotel and definitely not room 46.
5.0分
情侣出游
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The location is excellent and the staff are extremely welcoming. Vanessa on reception was fantastic recommending places to eat and things to see ! The hotel is in an ideal area of Oban as there is virtually no traffic noise at night but all attractions are still within 5-10 minutes walk. Although there's no bar on site their sister site is less than 5 minutes walk away where you can use their facilities
2.0分
其他
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We had booked bed and breakfast but the restaurant was closed and no alternative was offered unless we paid extra and then it was only go in to town and find somewhere. Also it states a lift but what they don’t tell you is you have to walk up the first flight of stairs to get the lift. Would not have booked if I had known
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酒店回复: Dear John,Thank you for sharing your feedback. We’re very sorry to hear about your experience and that some details of your stay didn’t meet expectations. We apologise for the inconvenience caused by the restaurant closure and the lift access. Your comments are important and will help us improve the accuracy of our information and the overall guest experience.Best regards,Muthu Queens Hotel Team
3.0分
其他
The staff was friendly, there was no hairdryer or fan in room which was stated in description of room
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酒店回复: Dear Mervin,Thank you for your feedback. We’re pleased to hear that you found our staff friendly. We’re sorry that the room did not have a hairdryer or fan as described we’ll review this to make sure our listings are accurate and better meet guest expectations. We appreciate you bringing this to our attention.Best regards,Muthu Queens Hotel Team
5.0分
其他
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A very comfortable stay and a nice water view room. Disappointed the bar and restaurant were not open but had excellent meals next door at Porcini restaurant.
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酒店回复: Dear Kathleen,Thank you for your lovely feedback. We’re delighted you had a comfortable stay and enjoyed the water view. We’re sorry our bar and restaurant were closed during your visit but glad you had a great meal nearby at Porcini. We hope to welcome you back again soon.Best regards,Muthu Queens Hotel Team
3.0分
情侣出游
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Last minute booking. One of the cheapest rooms for night in good location. Staff very friendly & welcoming. Room was large & clean. Only issue was room was very hot & couldnt turn off towel rail in bathroom. We're light sleepers & floor above was creaky when people were moving about. Overall though for an older property the stay was good value.
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酒店回复: Dear Christine,Thank you for taking the time to share your review. We’re delighted to hear that you found our team friendly and welcoming, and that you were pleased with the room’s size, cleanliness, and value. We appreciate your feedback about the heat and noise, and we’ll look into ways to improve comfort for future guests.Best regards,Muthu Queens Hotel Team
5.0分
其他
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Very comfortable enjoyable stay at mutha queens hotel oban . Met with very friendly & helpful reception 24/7 . Carried our luggage to our room . There's a elevator on the 1 st floor . Rooms are clean & warm onsuite, part sea view. We requested more milk, sugar & coffee no problem at all , rooms are cleaned daily if you wish , clean bedding towels ect if you request & need them also . Great location few min walk along the prom takes you directly into the centre of oban town . Its a very quiet relaxed atmosphere in the hotel ..I can't fault it at all . We be back !😀 Thank you !
我们在苏格兰旅行期间在这家酒店住了一晚。工作人员热情好客。酒店装修简洁，略带简朴。房间很小，只有两张单人床和一扇窗户。浴室配有浴缸、淋浴、洗手池和马桶。只能说这是一家普通的酒店。
Clean room, fresh linen clean linen on the bed, clean, tidy bathroom. A tired, sad hotel in need of upgrading and to have its own bar and restaurant again.
Arrived about 6 pm after a long day at work, expecting to have a drink and a nice meal!! Was told Restaurant closed along with the bar!! Was told they have a sister hotel further away but I had enough walking. Room was tattie and tired, wallpaper peeling, heater hanging off the wall, toilet and shower was the best.
Bedroom clean unfortunately next to a very noisy antiquated lift ( that should have been retired years ago) kept awake till 1.00am by residents returning to their rooms using the lift and it started again at 6.00am with the cleaning staff using the lift. Do not use this hotel and definitely not room 46.
The location is excellent and the staff are extremely welcoming. Vanessa on reception was fantastic recommending places to eat and things to see ! The hotel is in an ideal area of Oban as there is virtually no traffic noise at night but all attractions are still within 5-10 minutes walk. Although there's no bar on site their sister site is less than 5 minutes walk away where you can use their facilities
We had booked bed and breakfast but the restaurant was closed and no alternative was offered unless we paid extra and then it was only go in to town and find somewhere. Also it states a lift but what they don’t tell you is you have to walk up the first flight of stairs to get the lift. Would not have booked if I had known
The staff was friendly, there was no hairdryer or fan in room which was stated in description of room
A very comfortable stay and a nice water view room. Disappointed the bar and restaurant were not open but had excellent meals next door at Porcini restaurant.
Last minute booking. One of the cheapest rooms for night in good location. Staff very friendly & welcoming. Room was large & clean. Only issue was room was very hot & couldnt turn off towel rail in bathroom. We're light sleepers & floor above was creaky when people were moving about. Overall though for an older property the stay was good value.
Very comfortable enjoyable stay at mutha queens hotel oban . Met with very friendly & helpful reception 24/7 . Carried our luggage to our room . There's a elevator on the 1 st floor . Rooms are clean & warm onsuite, part sea view. We requested more milk, sugar & coffee no problem at all , rooms are cleaned daily if you wish , clean bedding towels ect if you request & need them also . Great location few min walk along the prom takes you directly into the centre of oban town . Its a very quiet relaxed atmosphere in the hotel ..I can't fault it at all . We be back !😀 Thank you !