酒店回复: ¡Muchas gracias por sus amables comentarios, Carlos!
4.0分
其他
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翻译提供方：Google
好的
酒店回复: Thank you for your feedback, Michael!
5.0分
其他
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Great, easy, relaxing vacation with great food.
The food was amazing for an all inclusive. Truly impressed. Every single member of the staff was kind and helpful. The pools were great and especially loved the swings. We came for a friends 40th birthday and stayed the week of sept 29-Oct 3. Weather was perfect and caught a butterfly migration. Super easy vacation at a wonderful location.
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酒店回复: Thank you for your kind words Elaina! We are thrilled to know you had an excellent time with us and hope to welcome you again for another unforgettable experience.
5.0分
情侣出游
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Awesome hotel, fun and great vibes. Pools are fun, food was good, staff very accommodating, One of my better Mexico hotel experiences. Only things I can pick apart is it’s kind of in the middle of nowhere so transportation is expensive and be ready to be offered to buy membership upsells or packages. Other then that, awesome resort. Definitely will return
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酒店回复: Thank you for your kind words, Chad! We are delighted to hear that you had an awesome time with us. We always strive to create unforgettable memories for our guests, and it is truly rewarding to know that we provided one of your best experiences in Mexico.We look forward to welcoming you again soon!
5.0分
家庭亲子
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Beautiful resort. The pools and grounds were stunning. Each pool better than the next. Food at pools too were amazing never went inside to eat. Friendly staff. Gorgeous place.
酒店回复: Thank you for your kind review Daniela!
3.0分
情侣出游
Resort staff were great! Property was ok. Food was satisfactory. Very little night time entertainment. Hotel rooms were very HOT.
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酒店回复: Thank you for your comments and feedback Jeffrey, we will make sure to review it in detail.
4.0分
家庭亲子
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Hard Rock Hotel Los Cabos is an great getaway! The property is stunning, with modern rooms, great pools, and plenty of dining options. The staff go above and beyond to make the stay special, and the energy of the resort is both fun and relaxing. Perfect mix of luxury and entertainment
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酒店回复: Thank you for your kind words, Jolene. We hope to welcome you again for another memorable vacation!
这家酒店交通极度不方便，入住后无法使用Uber，出门游玩必须请bellman叫出租车，费用比Uber贵至少一半。酒店位置偏僻，距离机场车程约一个小时。整体设施较为单一，除了游泳池，只有少量活动可参与。
服务人员态度还算不错，酒店环境也算干净，但周边几乎都是工地。我们第一晚入住的“海景房”实际上窗外是一大片工地，只有一小角能看到海，严重影响心情。与前台协调了一个小时后才被告知第一晚无房可换，只能第二晚尽量安排一个看不到工地的房间。
我预订了三间特大床房，而且是一次性预订的。我还特意打电话确认过，三间房可以安排在相邻的位置。结果到了之后，房间却完全不在同一个位置，其中一间甚至连特大床房都无法提供，尽管我之前就要求过。
而且，并非所有员工都专业。我被安排入住的那间大床房也很脏，我在浴室里还发现了一只蟑螂。
很棒的酒店和服务，美味的食物！
这家酒店很棒，服务也很棒。
好的
Great, easy, relaxing vacation with great food.
The food was amazing for an all inclusive. Truly impressed. Every single member of the staff was kind and helpful. The pools were great and especially loved the swings. We came for a friends 40th birthday and stayed the week of sept 29-Oct 3. Weather was perfect and caught a butterfly migration. Super easy vacation at a wonderful location.
Awesome hotel, fun and great vibes. Pools are fun, food was good, staff very accommodating, One of my better Mexico hotel experiences. Only things I can pick apart is it’s kind of in the middle of nowhere so transportation is expensive and be ready to be offered to buy membership upsells or packages. Other then that, awesome resort. Definitely will return
Beautiful resort. The pools and grounds were stunning. Each pool better than the next. Food at pools too were amazing never went inside to eat. Friendly staff. Gorgeous place.
Resort staff were great! Property was ok. Food was satisfactory. Very little night time entertainment. Hotel rooms were very HOT.
Hard Rock Hotel Los Cabos is an great getaway! The property is stunning, with modern rooms, great pools, and plenty of dining options. The staff go above and beyond to make the stay special, and the energy of the resort is both fun and relaxing. Perfect mix of luxury and entertainment