酒店回复: Dear CarlaThank you for your evaluation and comments that help us know where to make an effort to improve and provide a better service for you.We are in a design change process and your comments will be shared with the designers.Hope to see you again here with us and change your point of view uf us.Regards
酒店回复: Dear guestOur most sincere apologies about this situation, it isnt something that happens all the time and were working hard to improve in this kind of situations and dont affect our guest who are our priority.We hope you can bring us another chance to change your opinion of us.Have a great day.
酒店回复: Mr. MichaelThanks for the time you take to bring us your evaluation and comments. This is very valuable to us to know where we need to make an effort to improve our service, attention and make your stay pleasant.Ill share this with the staff to let them know this and I hope you can give us the opportunity to have you here again with us.Have a great day.
5.0分
家庭亲子
原文
翻译提供方：Google
绝对美妙的酒店和住宿！热爱每一分钟。
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酒店回复: Dear LizThank you for the evaluation and comments. Were so glad to know that you enjoyed your stay with us, was a pleasure have you here in home and hope to see you again soon.
5.0分
其他
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Groovy with a family vibe !!
The Condesa DF feels like family !! The staff of so kind and the hotel is cool with an amazing cozy vibe !! Get a room with a big balcony !! It’s heaven !! The location cannot be beat !!
3.0分
其他
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Very disappointed. They did not have room we reserved, it was VERY loud from 5-7 with Libby noise and film crew literally outside our window. Good vibe but not a good value! Expensive and not maintained well.
1.0分
情侣出游
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My husband and I stayed here the last two nights of our CDMX vacation. We always save the best for last. Unfortunately, we had a terrible experience. The first night, the hotel hosted a wedding party. We were unable to visit the rooftop bar and the party lasted the entire night. It was so loud that we were unable to sleep for most of the night. We considered moving to another hotel just to try to sleep. Before coming to the Condesa hotel, we stayed at a more boutique spot for half the price. The rooms and bathrooms there were cleaner, much larger, and had a very unique style. The Condesa hotel felt like a beach party hotel that had been neglected design-wise. I could have overlooked all of that, but the lack of sleep put me in a mood. At the very least, you should be able to sleep in the hotel you book.
酒店被高估了，房间又贵又超级不舒服。
建筑和位置都很好，虽然内部氛围与外部无关。
另一方面，客房服务很差，毛巾不见了，我要了两次才能送来；房间也很吵。
总的来说，价格与服务的关系并没有让我满意
位置极佳！轻松安全地步行即可到达公园、咖啡馆、餐馆等。服务也很棒——非常友好和乐于助人。如果您累了并且只想喝一杯好酒和一些像样的寿司，屋顶酒吧是一个不错的选择。酒店有点陈旧，但床很舒服，位置和高水平的服务弥补了这一点。
该物业状况非常好，干净，看起来很酷并且维护得很好。外面的景色很美。然而，房间的设计很差，如果你住几天以上，住在这里就会令人沮丧。我们有两个随身携带的小行李箱，只有一个可以放在离门狭窄的入口不远的小衣柜里。由于通道太窄，你必须轮流拿行李箱。两张巨大的摇椅占据了房间很大的空间，以至于另一个手提箱甚至不可能放在地板上而不被绊倒。浴室里放洗漱用品的空间很小。插头很少，床头只有一个。除了狭窄的床头板架外，没有床头柜或放置水或书籍的地方。不值得再次留在这里。
我住在这里是因为位置和很棒的屋顶餐厅/酒吧 - 但在我整个住宿期间，它都关闭出租 - 首先是为了拍电影，然后是为了私人聚会 - 噪音不仅来自活动，而且来自半夜窗外的电影制作和烟雾发生器的安装和故障使我两个晚上无法入睡。自从我上次入住以来，价格已经翻倍了，不值得这种不考虑客人的嘈杂体验。
房间里缺乏衣架和存储空间令人失望。是来参加婚礼的，需要挂衣服，但是没有衣架。当被问及时，他们提供了一对。
绝对美妙的酒店和住宿！热爱每一分钟。
Groovy with a family vibe !!
The Condesa DF feels like family !! The staff of so kind and the hotel is cool with an amazing cozy vibe !! Get a room with a big balcony !! It’s heaven !! The location cannot be beat !!
Very disappointed. They did not have room we reserved, it was VERY loud from 5-7 with Libby noise and film crew literally outside our window. Good vibe but not a good value! Expensive and not maintained well.
My husband and I stayed here the last two nights of our CDMX vacation. We always save the best for last. Unfortunately, we had a terrible experience. The first night, the hotel hosted a wedding party. We were unable to visit the rooftop bar and the party lasted the entire night. It was so loud that we were unable to sleep for most of the night. We considered moving to another hotel just to try to sleep. Before coming to the Condesa hotel, we stayed at a more boutique spot for half the price. The rooms and bathrooms there were cleaner, much larger, and had a very unique style. The Condesa hotel felt like a beach party hotel that had been neglected design-wise. I could have overlooked all of that, but the lack of sleep put me in a mood. At the very least, you should be able to sleep in the hotel you book.