酒店回复: Hello Danica,Thank you for sharing your experience. I’m truly sorry to hear that your stay didn’t meet the standards you’ve come to expect from us.We understand how frustrating it must have been to deal with parking challenges, lack of assistance, and a pantry experience that fell short. That’s not the impression we want to leave, and your feedback is being taken seriously as we work to improve.We appreciate your honesty and hope you might consider giving us another chance in the future.Regards,Delta Hotels by Marriott Thunder Bay
酒店回复: Hello Adrian,Thank you for taking the time to share your experience. We're glad to hear you found the Delta Thunder Bay property satisfactory. We're sorry, however, for the confusion regarding your ******* reservation. While the reservation included a gas card as an extra, free offsite parking—something that can understandably cause frustration if expectations aren't clear. We appreciate your feedback and hope to welcome you back for a smoother stay in the future.
酒店回复: Hello Jay,Thank you for sharing your review and appreciate your feedback. On behalf of our entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback for future guest interactions as a training tool for our operations team. We hope to have the opportunity to welcome you back on future visits so that we can exceed your expectations.
超级喜欢这一家！绝对可选！
卫生：非常干净，没有尘，角落也很干净，房间没有味道。
环境：可以看到漂亮的日落，真的要爱上这个酒店了。门口就是湖景，房间也能看到。酒店里的环境也不错。
服务：服务不错，态度很好
附近有一家泰餐蛮好吃的，走路十分钟不用。
订大床房，窗户直接就能对着苏必列尔湖，景色非常好，酒店很新，员工的服务也很周到，宠物友好。餐厅是外包的，味道挺好，值得一试
被不知道是什么咬了几个包
酒店在湖边，位置超级好，预定靠湖的房间，早上拉开窗帘的景色非常宜人！酒店的早餐也很好，也有自己的露天停车场，地下停车要另收费
一切都很不错，吃的好，房间干净，风景好，除了停车不方便以外其他都很满意，建议吃一下周天的branch哈不错，看着湖景吃饭
卫生干净，自驾游的休息点！
房间很干净！
我本来很期待入住这里，但这家酒店的位置比不上之前入住德尔塔万豪酒店的体验。没人帮我提行李，而且根本没地方停车，除非你想走到街上，或者街对面的停车场不允许过夜停车。我升级了房间，可以使用顶楼的茶水间，但相比其他酒店，这简直太失败了。我不会再住这里了。
Delta TB 酒店还行，但******* 的预订不行。我付了*******的房间“额外服务”，包括停车费和加油卡，但前台工作人员对这些一无所知。
我本来打算从德卢斯过来住一晚，但因为要收费，所以被拒绝了，直到我到达加拿大才被告知费用，所以我不得不一路折返德卢斯，他们可能不会退款。但我希望他们能继续保持这种服务。