酒店回复: "Thank you for sharing your feedback. I appreciate your honesty and will pass your comments along to the management. We strive to improve our facilities and overall experience, so your insights are valuable. I'm glad you found the staff to be nice and polite."
酒店回复: Thank You so much for taking the time to leave us this amazing review! We're thrilled to hear that you had a great experience with us and that our team exceeded your expectations. Please be assured that your feedback is invaluable to us, as it guides our continuous efforts to improve and provide the most enjoyable experience for our guests.We hope to see you in the near future!
酒店回复: Dear Cathy-LynnThank you for taking the time to provide your feedback. I’m so sorry to hear you had a frustrating experience. We apologize that our service did not meet your expectations. We should have explained the deposit process better and made you fully aware of the policy. The 150 is a hold on your card and we lift it and return it upon checkout as long as Housekeeping verifies that the room is in good condition. Your comments allow us the opportunity to do better. We are looking into the issue and hope to resolve it promptly. We are confident that your next experience will be worthy of a 5-star review.
5.0分
其他
原文
翻译提供方：Google
这是一家很棒的酒店。早餐种类丰富，健身房虽小但很干净，员工也很友善。梅丽莎尤其乐于助人。
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酒店回复: Thank You so much for taking the time to leave us this amazing review! We're thrilled to hear that you had a great experience with us and that our team exceeded your expectations. Please be assured that your feedback is invaluable to us, as it guides our continuous efforts to improve and provide the most enjoyable experience for our guests.We hope to see you in the near future!
2.0分
其他
原文
翻译提供方：Google
我的床单没有完全干净
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酒店回复: Dear [Guest's Name],Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We strive to provide a comfortable and enjoyable environment for all our guests.We also apologize for the shortages of towels, sheets, and pillows, as well as the issues with the pool and noise levels. Your comments about the cleanliness of the breakfast area are duly noted, and we will address these concerns with our staff to improve our service.We appreciate your feedback, as it helps us identify areas for improvement. Should you choose to stay with us again, we would love the opportunity to provide you with a better experience.Thank you again for your comments.Sincerely,MelissaFront DeskClarion Pointe
4.0分
家庭亲子
原文
翻译提供方：Google
伟大的
酒店回复: Thanks for the great review!
5.0分
家庭亲子
Comfy beds, clean space, and very close to the airport. This was my 2nd time staying here and a great price too.
入住体验愉快，有一些亮点和小缺点。酒店环境优美，总体舒适，但某些方面仍有提升空间。
优点：
优美的环境：酒店庭院维护得非常漂亮，营造出宁静如画的氛围。
美味的华夫饼：早餐时提供的自制华夫饼服务非常棒——美味可口，开启美好的一天。
有待改进的地方：
隔音效果：隔音效果一般。偶尔能听到走廊和相邻房间的噪音。
早餐种类有限：早餐选择有限，冷热食品种类可以更丰富一些。
预订页面上明明写着两张沙发床和一张特大床，这正是我一家四口所需要的，我付了钱，比附近同等或更好的酒店都要贵。工作人员说没有这样的房间，并承认*******的广告是虚假的。他们完全没有帮助，只是一直告诉我们可以选择半夜退房退款。
广告上说房间有两张折叠沙发，但实际上并没有。前台工作人员说他们没有这样的房间，而且她“已经跟*******说了好几次了”。我们的房间没有足够的毛巾和床单来放折叠沙发。我们要求提供时，他们给了我们一张床笠和一张床单，并说枕头用完了。泳池已经停用，交通噪音大得吓人。几个小时都能听到摩托车的轰鸣声。早餐区一点也不干净。我绝对不会再住这里了。
照片上看起来比实物要好，浴室墙壁开裂剥落，台面有污渍，地板粘滑，窗户很脏，床垫又旧又不舒服，地毯很脏，但工作人员很有礼貌。
事实上，我在这里住过两次。第一次非常安静，因为房间背对着高速公路。第二次我住的时候，房间正对着高速公路，所以就没那么安静了。但也不是很糟糕。房间干净舒适。早餐，就其本身而言，做饭的那位女士做得很好，而且非常干净整洁。可以方便地前往许多就餐场所、机场和商业区。对于一个成本较低的住所来说，这是一个很好的价格和地点。
酒店不让他入住，因为他没有150美元的押金，而且酒店方面从未提及过这笔押金。我试图联系*******，想换一家酒店，但找不到任何人的联系方式。
这是一家很棒的酒店。早餐种类丰富，健身房虽小但很干净，员工也很友善。梅丽莎尤其乐于助人。
我的床单没有完全干净
伟大的
Comfy beds, clean space, and very close to the airport. This was my 2nd time staying here and a great price too.