The ac in the lobby was out, handsoap in place of shampoo, no direct access to ice so we had to request cups of ice from the bar. No refrigerators or iron in rooms. Location is great, but for the price it was less than convenient.
5.0分
其他
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The lobby was lively and unique at night, it was also always clean and quiet during the day which gave it a very unique and fun vibe. The staff were all very friendly and helpful. The room service for replacing towels, room setup, and amenities were very good. From check in to check out it was worth a visit especially if your stay is longer where you'll get to utilize the amenities even more.
4.0分
情侣出游
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Very fun atmosphere. There is pool table and several other games around downstairs bar, rooftop bar next to pool. Only down side was ac was out in indoor bar/game area. They were working on it, apologized, and gave everyone a free drink. Will definitely go back
3.0分
朋友出游
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My friend and I stayed for 4 days, and we didn’t have the best experience. The hotel was nice, but on 3/4 of the days there was no coffee in the coffee station, despite being told it was available from 11-6. We also weren’t told about the coffee station when we arrived, we asked a staff member on the second day where we could get a coffee from locally, and he then showed us the coffee station (this was a different person to the person that checked us in). The WiFi was down for 3 of the 4 days that we stayed as well, which as tourists was a necessity for us. There was no apology for the inconvenience, and whilst we understand it was out of the staff members control, a bit of customer service/compassion here would’ve gone a long way. We also weren’t advised that the hotel would be holding $100 on our card for each day, to cover any damages/issues that we could’ve faced during our stay, so that was a surprise when we arrived. We were advised it would take the $100 out on a daily basis, but it actually came out in one lump sum, so again we had to come back and double check that this wasn’t going to be a daily payment of $400. All in all the stay wasn’t bad, the beds were extremely comfortable and the rooms were nice.. we just didn’t have the best experience with the WiFi/lack of customer service from the staff, and wouldn’t choose to stay here again. Thanks!
1.0分
其他
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Worst hotel stay ever
Systems and internet down at ck in and during viz
Room service missed us one day
Many could not ck in by 3.00
1/2 elevators out 1st day
Light bulbs burnt out
No coffee in room
Barn doors on bathrooms stupid
Soap dispenser not work
Ck in staff dress like gangsta
They do not enforce no parking in small entry driveway — like for a whole day
Overall worst hotel stay ever — and that’s saying a lot. Travel extensively
2.0分
商务出差
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The air conditioning was not working, I called to the front and no one responded. I was also placed next to the patio and from 11am until 10pm it was nonstop music from the dj pumping through my walls. I had to go sleep somewhere else just because of it. I asked to be moved but no one responded, again...I will never stay here again.
Moxy 就像是我 20 岁和 21 岁的儿子开的一家酒店。概念是存在的，但执行不力。工作人员不知道发生了什么。很明显，当你只想提供饮料时，办理入住手续/调酒师/客户服务的想法是行不通的。
电梯坏了（我喜欢走楼梯，但 10 层楼 - 拜托）。我们试图点餐，他们说“从上周开始就没有补充过，所以都是旧的。”嗯？我的壁挂式空调没有低于 71 度，当我问调酒师/前台人员时，她说“我会派人上来。”但没有问我的房间号。
带上你自己的肥皂和洗发水，因为淋浴间里的固定泵不能产生太多泡沫，而且不起泡沫的沐浴露/洗发水组合不环保，只是便宜而已。
不要指望那里的任何人会帮助你。他们不知道任何东西在哪里，也不知道如何经营一家迎合成年人的酒店。
我一直很喜欢住在 MOXY 酒店！但 Moxy Midtown 永远是我的最爱，你问我为什么；让我来告诉你！QD！QD！QD！QD！酒店礼宾部；非常热情好客，给我和我的朋友很多建议，告诉他们去哪里玩、吃什么、去哪里购物！简直太棒了！很高兴每天早上出门时都能看到 QD！感谢 QD，我会把 MOXY Midtown 推荐给我所有的朋友和家人；因为它很舒适，团队成员也很棒 - 哦，迎宾饮品也很棒！
感谢南方人的热情好客
很棒的酒店，很棒的服务，员工很棒，尤其是 Quaneisha！她真是个超级明星！感觉就像在家一样。
好的
The ac in the lobby was out, handsoap in place of shampoo, no direct access to ice so we had to request cups of ice from the bar. No refrigerators or iron in rooms. Location is great, but for the price it was less than convenient.
The lobby was lively and unique at night, it was also always clean and quiet during the day which gave it a very unique and fun vibe. The staff were all very friendly and helpful. The room service for replacing towels, room setup, and amenities were very good. From check in to check out it was worth a visit especially if your stay is longer where you'll get to utilize the amenities even more.
Very fun atmosphere. There is pool table and several other games around downstairs bar, rooftop bar next to pool. Only down side was ac was out in indoor bar/game area. They were working on it, apologized, and gave everyone a free drink. Will definitely go back
My friend and I stayed for 4 days, and we didn’t have the best experience. The hotel was nice, but on 3/4 of the days there was no coffee in the coffee station, despite being told it was available from 11-6. We also weren’t told about the coffee station when we arrived, we asked a staff member on the second day where we could get a coffee from locally, and he then showed us the coffee station (this was a different person to the person that checked us in). The WiFi was down for 3 of the 4 days that we stayed as well, which as tourists was a necessity for us. There was no apology for the inconvenience, and whilst we understand it was out of the staff members control, a bit of customer service/compassion here would’ve gone a long way. We also weren’t advised that the hotel would be holding $100 on our card for each day, to cover any damages/issues that we could’ve faced during our stay, so that was a surprise when we arrived. We were advised it would take the $100 out on a daily basis, but it actually came out in one lump sum, so again we had to come back and double check that this wasn’t going to be a daily payment of $400. All in all the stay wasn’t bad, the beds were extremely comfortable and the rooms were nice.. we just didn’t have the best experience with the WiFi/lack of customer service from the staff, and wouldn’t choose to stay here again. Thanks!
Worst hotel stay ever
Systems and internet down at ck in and during viz
Room service missed us one day
Many could not ck in by 3.00
1/2 elevators out 1st day
Light bulbs burnt out
No coffee in room
Barn doors on bathrooms stupid
Soap dispenser not work
Ck in staff dress like gangsta
They do not enforce no parking in small entry driveway — like for a whole day
Overall worst hotel stay ever — and that’s saying a lot. Travel extensively
The air conditioning was not working, I called to the front and no one responded. I was also placed next to the patio and from 11am until 10pm it was nonstop music from the dj pumping through my walls. I had to go sleep somewhere else just because of it. I asked to be moved but no one responded, again...I will never stay here again.