酒店回复: Dear Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at NH Collection Gent.I would like to extend my sincere apologies for the inconvenience and disappointment you experienced.Please rest assured that we take such concerns very seriously, and we are currently investigating this matter thoroughly with our teams to understand where improvements are needed.At NH Collection Gent, we continuously strive to deliver a high standard of service, and it is clear that in this instance we did not meet those expectations.Your comments are invaluable to us and will help us strengthen our procedures to prevent such experiences in the future.I truly regret the impact this situation had on your stay and hope we may have the opportunity to welcome you back in the future for a much-improved experience.Yours sincerely,Thom OuwendijkGuest Relations ManagerNH Collection Gent
酒店回复: Dear Guest,Thank you for writing such a wonderful review about your stay at NH Gent Belfort It is genuinely enriching to receive such positive feedback. It is certainly clear that you have enjoyed your stay in Ghent and we are thankful to have been part of that experience. Your high rating is one of the greatest compliments that we can receive. The team and I are pleased to see that you have appreciated the service of our staff and that we were able to exceed your expectations.Furthermore, we really appreciate your kind words about our fantastic location. Your compliments will be shared with the entire team.We are looking forward to welcome you in the hotel again, in the soon to open NH Collection Gent.With kind regards,Thom Ouwendijk - Guest Relations Manager
真的是出乎意料满意的酒店
首先周末的价格并不算贵
从进入酒店的大堂开始
就发现了这里的美
整体很有设计感
房间很大很干净
对面就是根特古老而神秘的建筑
后悔只住了一晚
酒店地理位置优越，出行游玩都很方便。房间住着很舒服，干净又温馨。
非常出色的酒店，我毫不犹豫地说这是我迄今为止在欧洲住过最好的酒店。员工非常友好，设施一流，装修考究，客房的布置也达到了超高的水准。如果再回根特，我不会考虑其他地方，因为这里简直太棒了。
太棒了！这次住宿体验无与伦比。不仅因为地理位置绝佳，就在市中心市政厅旁边，更因为员工提供的周到服务。无论提出什么要求，他们都能迅速响应，这种效率是我在其他酒店从未遇到过的。
我们住的房间（至少是我们的这间）视野绝佳，装修很有品味，宽敞，而且隔音效果非常好。
公共区域也很大，舒适又漂亮。
退房后忘记拿走一副挺贵的眼镜，然后立马打了电话给前台，前台说要联系清洁人员，后面没再给我回电话。后来我又联系前台，前台让我发邮件。服务态度差，不愿意提供帮助…后来第二天再次打电话后，得知说没有找到。我非常确定我留在了酒店房间。所以大家一定小心留在酒店房间任何东西。他们可能不会给你提供帮助，并不打算归还给你。非常差的体验…
很棒的酒店。我告诉他们是我的生日，结果收到了一份生日蛋糕和礼物。这是一个难忘的生日！酒店位置很好，也很干净！早餐也很好吃~
位置很好，房间也很大。房间非常干净，而且配备了我们过夜所需的一切。
市政厅对面，位置非常好，2024国庆去的时候还在装修，步行基本可以去所有的景点，前台非常nice，WiFi可以免费升级到premium
漂亮的酒店，服务一流，位于市中心，去哪里都步行可达。太喜欢了！
不错的酒店，宜商宜游。酒店位置很好，出门就是根特钟楼，离其他几个主要景点也都很近，早餐丰富，房间赠水，有胶囊咖啡，有一个很完善的独立卫生间，但携程上特别注明没有独立的卫浴，不知道为什么？