酒店回复: Beste gast,Hartelijk dank voor uw fijne recensie! We zijn ontzettend blij te lezen dat u een fijn verblijf heeft gehad .Uw complimenten over het All Incl. waarderen we enorm en motiveren ons om door te gaan met het leveren van de beste service. Wij vragen een klein bedrag per dag voor een baby bed omdat de lakens en handdoeken per slot van rekening ook moeten worden gewassen. Vwb een betaling van US 10.- voor een vroege check -in wordt intern bekeken.Als u nog vragen heeft of als we u ergens mee kunnen helpen, aarzel dan niet om contact met ons op te nemen. We staan altijd voor u klaar.We kijken er naar uit om u in de nabije toekomst wederom te verwelkomenMet vriendelijke groet,
5.0分
家庭亲子
原文
翻译提供方：Google
餐厅和酒吧的工作人员真的很棒。每个人都那么友善和有趣！很棒的床和不错的度假村。
4.0分
情侣出游
原文
翻译提供方：Google
工作人员非常友好和乐于助人。
美丽的度假村和美味的食物和饮料。
5.0分
情侣出游
原文
翻译提供方：Google
自助餐种类丰富，而且适合潜水。
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酒店回复: Merci beaucoup pour votre aimable réponse. C'est super que ça vous ait plu. Nous espérons vous accueillir à nouveau parmi nous dans un avenir proche.
4.0分
情侣出游
原文
翻译提供方：Google
晚上的音乐太吵了
4.0分
家庭亲子
原文
翻译提供方：Google
没有意见
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酒店回复: Dear guest,Thank you very much for your rating .If you have any questions or if we can help you with anything, please don't hesitate to contact us. We are always there for you.We look forward to welcoming you again in the near future and wishing you a wonderful summer.Yours sincerely,
5.0分
情侣出游
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Place is in renovation since last year … there is construction everywhere. Very dirty yard. Rooms are clean, front desk staff was arrogant, one of the girls ask me to dress up in the lobby, while I left the pool to request a new key because my was not working.. this is a Caribbean Island and the pool is right by the lobby . Her attitude was unacceptable. Buffet is simple , restaurant staff are great !
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酒店回复: Dear Ms Dickes,Thank you for taking the time to share your feedback and for your 10/10 rating. We truly appreciate your honesty.While we’re pleased to hear that you found the rooms clean and had positive experiences with our restaurant staff, we’re very sorry to read about the issues you encountered at the front desk. The situation you described does not reflect the level of hospitality and respect we strive to offer all of our guests, and we sincerely apologize for how this made you feel. Your feedback has been shared with our management team so this can be addressed appropriately.We also acknowledge your comments regarding the ongoing renovations and the condition of certain outdoor areas. These improvements are being made to enhance the resort experience, and we understand that construction can have an impact. We truly appreciate your patience during this period.Thank you again for your valuable input. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable stay.Warm regards,Team Van der Valk Plaza Bonaire
5.0分
其他
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great place, similar to others, the old rooms are quite dated but the location is perfect. good gral facilities, good-food and fun staff. front deal were polite but clueless. would return
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酒店回复: Dear Mr. Debes,Thank you for rating us 10/10 and for sharing your experience! We’re pleased to hear that you enjoyed our perfect location, general facilities, good food, and the fun and friendly atmosphere created by our team.We appreciate your honest feedback regarding the older rooms and the front desk experience. Your comments are valuable to us and help guide our ongoing improvements and renovations.We’re glad to know you would return and hope to welcome you back soon for an even better stay. Happy Holidays from all of usWarm regards,Team Van der Valk Plaza Bonaire
5.0分
家庭亲子
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Awesome experience, great staff! From the front desk and restaurant which are so professional and helpful to the house keeping staff that did such a great job. Will definitely come back soon
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酒店回复: Dear Guest,Thank you so much for your wonderful feedback! We’re thrilled to hear that our front desk, restaurant, and housekeeping teams made your stay enjoyable.Your kind words mean a lot to us, and we look forward to welcoming you back soon for another great experience.Warm regards,Team Van der Valk Plaza Bonaire
酒店目前正在翻修；新建部分非常漂亮，而老旧部分则需要一些维护。服务总体来说非常好。菜肴烹饪精良，虽然是自助餐，但菜品种类丰富、摆放有序，而且提供一些精致的菜肴。老板总是亲自在场，这一点显而易见！
美丽的度假村，目前仍在建设中。顺便说一句，我们对此没有遇到任何问题。这里有着令人愉快的宁静，我们偶尔会带着我们的两个孩子来这里玩耍。可选择私人泳池和私人海滩。
整体质量很好，但种类较少。服务还可以，员工很友好，但有时似乎缺乏指导。
没有儿童游乐设施（泳池里的滑梯除外）。我们的房间有点旧、暗、破旧，一进门厕所就有尿味。
提前入住（中午 12 点）需花费 10 美元。我们没有在提前退房时拿回这个；-)而且婴儿床每晚要额外花费 10 美元，我们认为这很不寻常。
总的来说，这是一个很棒的度假村，经过翻新后，将会更加
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餐厅和酒吧的工作人员真的很棒。每个人都那么友善和有趣！很棒的床和不错的度假村。
工作人员非常友好和乐于助人。
美丽的度假村和美味的食物和饮料。
自助餐种类丰富，而且适合潜水。
晚上的音乐太吵了
没有意见
Place is in renovation since last year … there is construction everywhere. Very dirty yard. Rooms are clean, front desk staff was arrogant, one of the girls ask me to dress up in the lobby, while I left the pool to request a new key because my was not working.. this is a Caribbean Island and the pool is right by the lobby . Her attitude was unacceptable. Buffet is simple , restaurant staff are great !
great place, similar to others, the old rooms are quite dated but the location is perfect. good gral facilities, good-food and fun staff. front deal were polite but clueless. would return
Awesome experience, great staff! From the front desk and restaurant which are so professional and helpful to the house keeping staff that did such a great job. Will definitely come back soon