酒店回复: Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had during your stay, as this is not the standard we strive to uphold at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.At La Quinta Inn & Suites by Wyndham Richmond-Sugarland, we are committed to providing exceptional service and a comfortable experience for all our guests. We would love the opportunity to make this right and hope you will give us another chance to welcome you back in the future.Thank you again for bringing this to our attention. We value your feedback and hope to have the opportunity to serve you better in the future.Warm regards,
4.0分
其他
原文
翻译提供方:Google
客房服务
房间清洁很差
有一天他们去了,第二天却没去。
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酒店回复: Thank you so much for taking the time to share your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us and that we were able to make your experience memorable. Your kind words mean the world to our team and motivate us to continue delivering exceptional service.We truly appreciate you choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and look forward to welcoming you back in the future. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know.Warm regards,
4.0分
其他
原文
翻译提供方:Google
早餐品种很少,卧室有霉味
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酒店回复: Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!
5.0分
其他
原文
翻译提供方:Google
和孩子一起旅行,一切都很完美
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酒店回复: We are delighted to receive your positive feedback about your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. Thank you so much for taking the time to share your experience with us.Your kind words and appreciation mean a lot to our entire team. We strive to provide exceptional service and a comfortable stay for all our guests, and it's wonderful to know that we succeeded in meeting your expectations.We look forward to welcoming you back in the future and providing you with another exceptional stay. Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for your kind words.Best regards,
5.0分
家庭亲子
原文
翻译提供方:Google
不错的酒店
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酒店回复: Thank you so much for taking the time to leave us this incredible review! We are absolutely thrilled to hear that your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland exceeded your expectations.It's our pleasure to know that you enjoyed our services and amenities. Your positive feedback is truly energizing for our entire team, and we are honored to have contributed to making your experience memorable.We genuinely appreciate your kind words and the trust you've placed in us. We look forward to welcoming you back for another exceptional stay. If there's anything specific you loved or any way we can further enhance your next visit, please let us know.Thank you again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for sharing your outstanding experience with us!
3.0分
其他
原文
翻译提供方:Google
好的
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酒店回复: Thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for taking the time to share your review! We are delighted to hear that you enjoyed your stay with us.Your positive feedback is truly appreciated, and we're thrilled that our services and facilities met your expectations. Our team works hard to ensure our guests have a memorable experience, and it's rewarding to know we succeeded with you.If there's anything specific that stood out during your stay or if there are areas where we can further improve, please don't hesitate to let us know. Your insights are valuable to us as we continually strive to enhance our offerings.We look forward to the pleasure of hosting you again in the future. Thank you once more for your kind review!
4.0分
情侣出游
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Our first room was just recently painted and we needed to move into another room. The hotel management was excellent to work with moving us to another room. The second room was clean and well maintained. Overall, we were pleased with the hotel.
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酒店回复: Thank you for your delightful review! We are thrilled to learn that you had a wonderful experience during your stay at La Quinta by Wyndham. Your positive words are truly uplifting for our team, and it's immensely rewarding to know that our efforts contributed to your happiness. We're dedicated to creating memorable moments for our guests, and we're overjoyed to have achieved that with you. If there's anything specific that made your stay special or any way we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of hosting you again in the future. Once again, thank you for choosing La Quinta by Wyndham and for sharing your happiness with us! Best regards,
3.0分
家庭亲子
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The tv would not change channels . We had a staff member come up to help but was unable to fix it .
Then the next morning we wake up to an additional 50 dollars charged to our card . When asked about it they claim it was a deposit . Never had them do that before and I’ve stayed at many Laquinta ‘s
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酒店回复: Thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for taking the time to share your review! We are delighted to hear that you enjoyed your stay with us. Your positive feedback is truly appreciated, and we're thrilled that our services and facilities met your expectations. Our team works hard to ensure our guests have a memorable experience, and it's rewarding to know we succeeded with you. If there's anything specific that stood out during your stay or if there are areas where we can further improve, please don't hesitate to let us know. Your insights are valuable to us as we continually strive to enhance our offerings. We look forward to the pleasure of hosting you again in the future. Thank you once more for your kind review!
5.0分
其他
Everything was great except for parking at night. Staff was amazing and hotel room was very clean.
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酒店回复: Thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for taking the time to share your review! We are delighted to hear that you enjoyed your stay with us. Your positive feedback is truly appreciated, and we're thrilled that our services and facilities met your expectations. Our team works hard to ensure our guests have a memorable experience, and it's rewarding to know we succeeded with you. If there's anything specific that stood out during your stay or if there are areas where we can further improve, please don't hesitate to let us know. Your insights are valuable to us as we continually strive to enhance our offerings. We look forward to the pleasure of hosting you again in the future. Thank you once more for your kind review!
5.0分
情侣出游
It was a pleasure to stay here and so convenient to the activities I attended. Will stay again
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酒店回复: Thank you so much for taking the time to leave us this incredible review! We are absolutely thrilled to hear that your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland exceeded your expectations.It's our pleasure to know that you enjoyed our services and amenities. Your positive feedback is truly energizing for our entire team, and we are honored to have contributed to making your experience memorable.We genuinely appreciate your kind words and the trust you've placed in us. We look forward to welcoming you back for another exceptional stay. If there's anything specific you loved or any way we can further enhance your next visit, please let us know.Thank you again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for sharing your outstanding experience with us!
204 房间的电视坏了,我打电话了,但没人来。所以我家一晚上都没有手机电视。然后空调也坏了。但我在离开前告诉了他们我的感受。
客房服务
房间清洁很差
有一天他们去了,第二天却没去。
早餐品种很少,卧室有霉味
和孩子一起旅行,一切都很完美
不错的酒店
好的
Our first room was just recently painted and we needed to move into another room. The hotel management was excellent to work with moving us to another room. The second room was clean and well maintained. Overall, we were pleased with the hotel.
The tv would not change channels . We had a staff member come up to help but was unable to fix it .
Then the next morning we wake up to an additional 50 dollars charged to our card . When asked about it they claim it was a deposit . Never had them do that before and I’ve stayed at many Laquinta ‘s
Everything was great except for parking at night. Staff was amazing and hotel room was very clean.
It was a pleasure to stay here and so convenient to the activities I attended. Will stay again