酒店回复: Dear WANG/QINGMIN,We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager
酒店回复: Dear Valued Guest,We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager
酒店回复: Dear REN/PEIYING,Thank you for taking the time to share your feedback. While we are glad to know that you found our hotel clean and tidy at first glance, we are truly concerned to hear about the condition of your room, especially the cleanliness of the toilet. This is far below our standards, and please accept our sincere apologies for the discomfort it caused.Your comments have been immediately shared with our Housekeeping team for strict follow-up and retraining. Ensuring a clean and well-maintained room is one of our top priorities, and we regret that we failed to deliver this during your stay.We truly appreciate you bringing this to our attention, as it helps us improve. We hope we will have the opportunity to welcome you back and provide you with the proper experience you deserve.Warm regards,Andri MengkoFront Office Manager
酒店回复: Dear Longxingdada,We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager
因为喜欢这座建筑而来的，酒店大楼是荷兰殖民时期的建筑风格，整个造型像是一座城堡。
大厅设计非常欧洲风，前台小小的，办理入住的酒店工作人员非常专业，非常详细地告知事项。
大部分入住的还是欧洲人，少部分听到中国人和韩国人。
酒店房间提供了免费升级，整体中规中矩。饮用水在楼道可按需自取。房间内也遵循环保理念，没有提供牙刷和牙膏（我自己有带）如果有需要可以跟服务员要。基本没什么塑料制品，比如垃圾袋。尽量减少使用塑料制品，还是挺环保的。
酒店没有自助洗衣房，如果需要洗衣服务，会有专人上门提供价目表，每件衣服10-20＋人民币不等，但是要注意时间，通常会在第二天晚间送回。所以如果是一早离开，可能来不及。
酒店有健身房和游泳池，在2楼。餐厅在一楼，早餐品类很丰富，能品尝到多样当地美食。
酒店位置好，服务不错，但早餐一般，离百年咖啡店近，酒店整体性价比高，适合注重交通和便利性的旅客，早餐可灵活调整，不影响整体体验
因为想稍微清静一点，所以选择了巴达维亚广场附近的这家酒店。直到晚上我才意识到这完全是我一厢情愿的想法。虽然有点吵，但还不至于影响睡眠，所以睡得还不错。如果您的主要目的是游览巴达维亚广场、安可尔或唐人街，那么这里会是个不错的选择。周边没有太多商店，建议您购物后再回酒店。感谢酒店免费为我升级了房间。
酒店看着清爽，但是房间内卫生堪忧，维护得不好，马桶算是头发，都没有清洁。
酒店在老城区，旁边就是贫民窟，又脏又乱，连个正规超市都没有。老公去隔壁又破又烂的超市买打火机就被坑了收了50000印尼盾，大概25元人民币，吃的也没有，很不方便，建议还是住市区好。
房间还行，没饮用水，要用茶壶在过道饮水机上接水
酒店虽然看起来有些旧，但非常干净。早餐有很多印尼特色菜，我很喜欢。酒店周围离景点很近，但治安方面稍微有点担心。
刚进房间的时候，我闻到了一股异味，不过过了一会儿就几乎闻不到了。
这里不提供牙刷和拖鞋。
早餐只能说还过得去。
从主干道那边走过来应该还算安全，但晚上走铁路那侧会感觉有点危险，需要注意。
步行范围内广场附近有一家Cafe Batavia，那家店非常棒。
我住了两晚经典房，配有大号床，感觉一分钱一分货吧。浴室是玻璃隔断的。下水道堵得很严重，洗久了水就会溢到房间里。房间里只有淋浴帽、卫生袋和另外一样洗漱用品，一共三样。其他的可能得去前台拿？早餐餐厅挤满了印尼人，估计这里经常接待旅行团。这家酒店唯一有点“一流”感觉的可能就是从房间望出去的庭院了，游泳池里堆满了施工材料。
好的方面：
酒店很宽敞，大堂也相当漂亮，很安静，正合我意。
房间本身非常好，淋浴很棒，床也很舒服。
早餐和自助晚餐也挺不错，但选择可能不足以称之为真正的国际酒店。
房间的空调运转良好。
离机场不算太远，具体取决于交通状况和时间段。
不好的方面：
泳池酒吧甚至连啤酒都提供不了，更别提菜单上的鸡尾酒了。唯一有的烈酒是威士忌……所以他们根本做不了任何鸡尾酒。真是奇怪。
楼下的酒吧，室内可以吸烟且通风不良，倒是有精选啤酒和一些葡萄酒；同样，除了威士忌外没有其他烈酒，尽管他们也有鸡尾酒菜单。
没有提供WiFi，也没有瓶装水，不过有免费的过滤水，所以建议自带水壶。
房间里也没有牙刷、剃须套装等物品；需要打电话给前台才能拿到。
我们的房卡出现了一点问题，不过最终解决了。
我在附近散步时感觉不安全，所以建议使用Grab或出租车出行。