酒店回复: I'm so sorry to hear about your unsatisfactory stay with us. We certainly should have asked any noisy neighbors to quiet down or even moved your room. We appreciate you and again, our apologies.
5.0分
其他
Great place to stay
Very clean and friendly staff. Good breakfast and the temperature of the pool water was perfect. Should rename it , 2nd home.
5.0分
家庭亲子
We forgot a razor and the brought one to us. Courtney (might not have her name perfectly, but it started with a C) was friendly at check-in
5.0分
其他
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Great place to stay.
Very comfortable. Wonderful staff, service, and facility. It was a bit noisy since we are close to some athletic facilities so there were a lot of noisy kids and parents that were there for their travel soccer. Kids ran a lot in the halls and parents were up very late talking outside in the parking lot which kept us up. Staff was attentive, but be aware that this hotel does attract teams of kids and their families. If that is a concern, I would stay at another Home2 Suites in a different part of the city. I'm sure that it is fine outside of soccer season as well.
5.0分
家庭亲子
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Very nice and clean hotel. The room was gorgeous, with more amenities than I expected. The shower was amazing, the bed was so comfortable, and the kitchenette was very useful and had more than we needed. My wife and kids loved our stay and the hotel seemed to be in a safe area. The pool was very clean, as was the entire hotel. The breakfast had many options and was very delicious. The staff were all very pleasant, professional, and helpful. I intend to stay here again on my next trip to Indianapolis.
5.0分
其他
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Wonderful hotel! Will return!
Amazing hotel and staff. The cleaning lady who cleaned up the breakfast area was a little standoffish, but everyone else was fantastic, super helpful for us and our kiddos! Will stay again
1.0分
家庭亲子
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The property is in a very rough neighborhood where a body had just been found days earlier. The general manager refused to work with me in anyway considering I booked through *******. Extremely disappointed in the entire experience.
1.0分
其他
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I had a severely ill child and they wouldn’t give me my money back. Instead they took $230 without a care in the world . But as long as the ones making 6+ figures a year get all the extra money they need .. right? Disgusting
我因为工作原因在这家酒店住了 3 晚，周五到周一。周六晚上，隔壁的餐厅在停车场举行了下班后派对，一直持续到凌晨 4 点。我打电话给前台要耳塞，但他们没有。那天早上工作时间非常长。我认为大型连锁酒店会对周边企业施加一些影响，以防止这种活动。由于我签订了周末合同，所以我住在其他地方。
好的。
砰砰砰，噪音，没法睡觉！整晚都有车辆的喧闹声。难以置信的尖叫声和撞墙声，奔跑声，试图打开连接门的声音。房间很脏。
Great place to stay
Very clean and friendly staff. Good breakfast and the temperature of the pool water was perfect. Should rename it , 2nd home.
We forgot a razor and the brought one to us. Courtney (might not have her name perfectly, but it started with a C) was friendly at check-in
Great place to stay.
Very comfortable. Wonderful staff, service, and facility. It was a bit noisy since we are close to some athletic facilities so there were a lot of noisy kids and parents that were there for their travel soccer. Kids ran a lot in the halls and parents were up very late talking outside in the parking lot which kept us up. Staff was attentive, but be aware that this hotel does attract teams of kids and their families. If that is a concern, I would stay at another Home2 Suites in a different part of the city. I'm sure that it is fine outside of soccer season as well.
Very nice and clean hotel. The room was gorgeous, with more amenities than I expected. The shower was amazing, the bed was so comfortable, and the kitchenette was very useful and had more than we needed. My wife and kids loved our stay and the hotel seemed to be in a safe area. The pool was very clean, as was the entire hotel. The breakfast had many options and was very delicious. The staff were all very pleasant, professional, and helpful. I intend to stay here again on my next trip to Indianapolis.
Wonderful hotel! Will return!
Amazing hotel and staff. The cleaning lady who cleaned up the breakfast area was a little standoffish, but everyone else was fantastic, super helpful for us and our kiddos! Will stay again
The property is in a very rough neighborhood where a body had just been found days earlier. The general manager refused to work with me in anyway considering I booked through *******. Extremely disappointed in the entire experience.
I had a severely ill child and they wouldn’t give me my money back. Instead they took $230 without a care in the world . But as long as the ones making 6+ figures a year get all the extra money they need .. right? Disgusting