酒店回复: Dear Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Aulia NurwicaksonoRoom Division Manager
酒店回复: Dear Guest,Thank you for taking the time to share your experience with us.We're truly sorry to hear about the disruption to your travel plans due to the flight delay, we understand how frustrating that can be. While airline issues are unfortunately outside of our control, we appreciate your flexibility in extending your stay with us and are glad to hear that you found the room rate reasonable despite the added cost.Regarding our location, we understand it may not be ideal for all travelers. While we are in a mixed residential area, many guests find the nearby convenience store helpful, and we are always happy to assist with taxi bookings or provide restaurant recommendations a short ride away.We value your honest feedback and will continue working to improve both our services and the overall guest experience. We hope to have the opportunity to welcome you back under better circumstances.Warm regards,Aulia NurwicaksonoRoom Division Manager
5.0分
尊贵单间公寓
情侣出游
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我入住了雅加达雅诗阁（Ascott Jakarta），虽然在入住过程中遇到了一些问题，但我对酒店工作人员的处理方式印象非常深刻。整个团队都非常支持、细心，总是愿意及时帮助我们解决问题。特别想感谢 Oscar Prabowo 先生，他在我们入住期间始终尽心尽力。他的专业、耐心以及积极主动的态度让原本可能会变得紧张的经历变得非常愉快。正因为他的付出，我们感受到了被真诚关怀的体验。我真心感谢他的努力，也愿意因为这份优质的服务而推荐这家酒店。
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酒店回复: Dear Guest,Greetings from Ascott Sudirman Jakarta.We were delighted to learn that overall, you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Your wonderful feedback will be shared with our team for more commitment to delivering good service, especially to Oscar (Guest Service). It is always pleasant to have compliments which will surely motivate and make our team proud.Should you require any further assistance please do not hesitate to contact us.Thank you and regards,Aulia NurwicaksonoRoom Division Manager
酒店回复: Dear Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Aulia NurwicaksonoGuest Service Manager
酒店回复: Dear Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Aulia NurwicaksonoGuest Service Manager
点评来源 Trip.com
5.0分
尊贵双床间
商务出差
设施：很好
环境：不错
服务：很棒
卫生：可以
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酒店回复: Dear Guest,Thank you for taking the time to provide us with your review.We were delighted to learn that overall you enjoyed your stay with us and we are happy to have met your expectations in service and quality standards.Once again, thank you very much for your feedback and we do hope to welcome you back again in our property in the future.Best regards,Aulia NurwicaksonoGuest Service Manager
房间套房很好，度假型酒店，很适合一家人出游放松，房间干净整洁，给人很温暖的感觉，前台态度也很好，下次还会再入住
酒店大堂很潮湿，尤其是在炎热的天气里。雅加达大部分时间都很热。
健身房只在早上6点到晚上10点开放。
每层楼的电梯厅都很潮湿，而且没有空调。
从你踏入酒店入口的那一刻起，进入电梯，再从电梯厅出来进入房间之前，这些区域都弥漫着一股霉味，令人难以忍受。更糟糕的是，电梯走廊里也没有空调。
早餐选择相当有限。印尼菜和国际菜的选择都不多。
房间里没有提供瓶装饮用水。虽然有一个饮水机，但我不确定它的容器是否干净安全，所以我最终还是买了瓶装水。
提供的毛巾虽然洗过，但已经很旧，而且有异味。感觉就像刚从洗衣房出来，没有充分晾干。
总的来说，我发现这家酒店设施陈旧，维护不善。
必须要先吐槽一下雅加达的航空，本来定了2晚，后来航班给我顺延了一天，无奈只能再定一晚。不含早餐1600多，划到每个房间500多，也就符合这个收费吧，地理位置很一般，旁边是贫民窟，周围没有食肆，不太方便。
我入住了雅加达雅诗阁（Ascott Jakarta），虽然在入住过程中遇到了一些问题，但我对酒店工作人员的处理方式印象非常深刻。整个团队都非常支持、细心，总是愿意及时帮助我们解决问题。特别想感谢 Oscar Prabowo 先生，他在我们入住期间始终尽心尽力。他的专业、耐心以及积极主动的态度让原本可能会变得紧张的经历变得非常愉快。正因为他的付出，我们感受到了被真诚关怀的体验。我真心感谢他的努力，也愿意因为这份优质的服务而推荐这家酒店。
酒店员工很友好也很乐于助人 :) 他们提供了出色的服务和款待。
酒店房间很宽敞，学习区可以同时摊开两个中等大小的行李箱。如果你打算在房间里洗衣服，他们还提供了洗衣液。
我参加了他们周日上午在健身房举办的瑜伽课。整体体验很好，我们非常喜欢，肯定会再来的！
来雅加达在这个酒店住了好几天，超出预期的满意，地理位置好，房间干净整洁，有家的感觉，冰箱，洗衣机，微波炉，烤箱，饮水机都有，每天的早餐种类也很丰富，每天都不一样，很好吃很美味～
太棒了！酒店很不错。干净，离市中心也很近。我住得很舒服。
我第一次入住这家酒店，会把它推荐给商务旅客和家庭游客。客房服务非常棒，房间也很宽敞，有一个宽大的办公桌，房间内空间充足。工作人员非常友好，并且训练有素。我一定会再次入住！
非常好的酒店，厨房有餐具和锅，可以做饭。夜景很美，尤其是高层的夜景，视野开阔。卫生也很好，客房服务态度很好
设施：很好
环境：不错
服务：很棒
卫生：可以