anytime I ran the water in the bathroom sink. A terrible odor came out, there was trash on the floor. like it wasnt vacummed thoroughly. And there was hair that did not belong to me throughout the room.
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酒店回复: Dear Guest,Thank you for sharing your experience. We sincerely apologise for the issues you encountered with the odour, cleanliness, and any hair left in the room. This is not the standard we strive for, and we will be addressing these concerns with our team to ensure they are properly handled. Your feedback is important to us, and we truly regret that your stay was affected by these issues. We hope to have the opportunity to provide you with a more comfortable stay in the future.
5.0分
其他
Was a few minutes from transportation and restaurants, pool was cold, jacuzzi was warm and nice!
1.0分
其他
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The building just looks dirty and stained. The chairs in the room are also stained. The bedding sheets are dingy. Weird smells. The desk had some debris on it and was clearly not wiped off.
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酒店回复: Dear Guest,Thank you for your feedback, and we apologise for the issues you encountered during your stay. Cleanliness and comfort are our top priorities, and we’re concerned to hear about the condition of the building, furniture, and room. We will share your comments with our team to ensure these issues are addressed promptly. We truly appreciate your input and hope to have the opportunity to provide a better experience in the future.
2.0分
其他
Roach at breakfast and a horrible smell in the room the entire time of stay
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologise for the issues you encountered during your stay, including the unpleasant smell and the roach at breakfast. This is certainly not the experience we aim to provide, and we will address these concerns with our team. Your comfort and satisfaction are important to us, and we truly regret that your stay was affected by these issues. We appreciate your comments and hope you’ll give us another chance in the future to provide a much better experience.
5.0分
家庭亲子
Breakfast was good. The area was clean and it was budget friendly.
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酒店回复: Dear Guest,Thank you for your feedback! We're happy to hear that you enjoyed the breakfast and found the area clean and budget-friendly. We appreciate your kind words and hope to welcome you back soon for another great stay!
5.0分
家庭亲子
Breakfast was decent and the staff is nice
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad to hear that you enjoyed the breakfast and found our staff to be nice. We truly appreciate your comments and hope to welcome you back for another pleasant stay!
4.0分
其他
Clean room comfortable bed
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酒店回复: Dear Guest,Thank you for your feedback! We're so glad to hear that you enjoyed the clean room and comfortable bed. We appreciate your kind words and look forward to welcoming you back soon!
5.0分
家庭亲子
Clean room, friendly staff
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酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear that you enjoyed the clean room and friendly staff. We hope to welcome you back for another great stay soon!
5.0分
家庭亲子
Nice pool and quiet
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酒店回复: Dear Guest,Thank you for your feedback! We're so glad you enjoyed the pool and had a quiet stay. We appreciate your kind words and hope to welcome you back soon!
很安全，服务不错
anytime I ran the water in the bathroom sink. A terrible odor came out, there was trash on the floor. like it wasnt vacummed thoroughly. And there was hair that did not belong to me throughout the room.
Was a few minutes from transportation and restaurants, pool was cold, jacuzzi was warm and nice!
The building just looks dirty and stained. The chairs in the room are also stained. The bedding sheets are dingy. Weird smells. The desk had some debris on it and was clearly not wiped off.
Roach at breakfast and a horrible smell in the room the entire time of stay
Breakfast was good. The area was clean and it was budget friendly.
Breakfast was decent and the staff is nice
Clean room comfortable bed
Clean room, friendly staff
Nice pool and quiet