酒店回复: Hi Atsushi, Thank you for your 10/10 rating! We are so happy you enjoyed your stay. We hope to see you again soon!
4.0分
情侣出游
The room was nice. The bed was very comfortable. The bathtub could have been a little cleaner but no other complaints
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酒店回复: Thank you for the 8 out of 10 review, Stacey! I'm happy to see you enjoyed your stay with us. I hope we will see you again soon!
5.0分
其他
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Staff were professional and friendly
Staff answered all questions and were great at helping us navigate the area
Room was wonderful
Loved the close proximity to target center where we went to a concert
Parking garage was wonderfu and easy to navigate
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酒店回复: Thank you so much, Norma, for the 10 out of 10 review! I'm so happy to see you enjoyed your stay with us, and I'll make sure the staff knows how much they're appreciated. I hope we will see you again soon!
4.0分
家庭亲子
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We really enjoyed this hotel, is conveniently located and the rooms are spacious.
The bathrooms at the rooms is the only think I need a little more maintenance on the shower but the rest is very well maintained and kept pretty and clean!
The services was good and our favorite person was Zac, every night we cane in he was there with a smile, friendly with our kids and helping us with any need or question we had!
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酒店回复: Thank you so much for the 8 out of 10 review, Claudio! I'm so glad you enjoyed your stay with us and that Zac helped make you feel so welcomed. We hope we'll see you again soon!
5.0分
情侣出游
The room was immaculate and had great amenities. The staff was courteous and genuine. Everything about my stay was perfect!
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酒店回复: Thank you for your 10/10 rating! We are so glad you had the perfect stay and look forward to your next visit!
4.0分
朋友出游
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Nice location, friendly, clean. Parking is charged. Staff in resturant could be more pleasant and its pricey. Asked us to take drink and leave as they were closing also.
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酒店回复: Debra, Thank you for your review. We’re glad you enjoyed your stay and appreciate your feedback on the restaurant and parking. We’ll use it to improve and hope to welcome you back soon
5.0分
情侣出游
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The front desk greeted us amazingly! We walked off the elevator and they immediately had a fun greeting to check us in. It definitely was a refreshing way to start our weekend in the cities! All the staff was beyond friendly and helpful! It was a great stay and we will certainly be back!
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酒店回复: Thank you so much for your 10 of 10 rating, Sara. We are glad you had an amazing stay at the Royal Sonesta. We can't wait for you next stay with us. Thank you.
1.0分
其他
I paid ahead for breakfast for two on my reservation and they still charged me from my deposit
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酒店回复: Thank you for your review. I'm so sorry for the confusion. I have able to confirm the credit that you should have received towards your credit. I have adjusted that for you and processed that to your card. I hope we will see you again soon so we can make your next stay much better!
5.0分
情侣出游
Very friendly staff and a great location as everything we needed was within walking distance.
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酒店回复: We are glad your stay was amazing at The Royal Sonesta -Downtown Minneapolis, Gregory. We look forward to having you stay with us in the near future. Thank you.
酒店服务一流，地理位置绝佳。强烈推荐！
房间宽敞漂亮。
The room was nice. The bed was very comfortable. The bathtub could have been a little cleaner but no other complaints
Staff were professional and friendly
Staff answered all questions and were great at helping us navigate the area
Room was wonderful
Loved the close proximity to target center where we went to a concert
Parking garage was wonderfu and easy to navigate
We really enjoyed this hotel, is conveniently located and the rooms are spacious.
The bathrooms at the rooms is the only think I need a little more maintenance on the shower but the rest is very well maintained and kept pretty and clean!
The services was good and our favorite person was Zac, every night we cane in he was there with a smile, friendly with our kids and helping us with any need or question we had!
The room was immaculate and had great amenities. The staff was courteous and genuine. Everything about my stay was perfect!
Nice location, friendly, clean. Parking is charged. Staff in resturant could be more pleasant and its pricey. Asked us to take drink and leave as they were closing also.
The front desk greeted us amazingly! We walked off the elevator and they immediately had a fun greeting to check us in. It definitely was a refreshing way to start our weekend in the cities! All the staff was beyond friendly and helpful! It was a great stay and we will certainly be back!
I paid ahead for breakfast for two on my reservation and they still charged me from my deposit
Very friendly staff and a great location as everything we needed was within walking distance.