酒店回复: We're saddened to hear that, Herold! Feel free to let us know what went wrong so we can be sure to address it accordingly. We appreciate you staying with us and do hope to welcome you back with a better stay in the future.
3.0分
其他
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Air conditioner stopped working after a day. There were several bugs in room including a cockroach which we killed . Other than that the bed was very comfortable. Room could be cleaner . Could not get the TV to come on and no instruction guide .
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酒店回复: Hello Ottis, we thank you for staying with us and are sorry to hear of the issues you faced. It appears that the Front Desk wasn't notified of these concerns which is also unfortunate as we would have been more than happy to help. We hope to make it up to you with a better stay in the future.
2.0分
其他
Mildew smell in room, rust visible on all light fixtures, no breakfast to speak of. Not a 200/night room. I would not stay there again
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酒店回复: Hi Melinda, we're sorry to see that your expectations were not met during your stay, and we're also sorry to hear that you missed out on breakfast which is served in the lobby every morning 6am-9am. We hope to make it up to you with a better stay in the future if you do decide to return. Thank you.
3.0分
商务出差
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Make Over time!
Pet Friendly, I'm pretty sure its a "by the hour" type of place. Just two lights in the room and none in the bathroom. Sheets are stained so I slept on top. TV was not working and barely attached to the wall. On the upside, the service was friendly and helpful. To be honest I was surprised how worn down and third world it was. Breakfast was "do it yourself" microwave breakfast sandwiches and turned milk and burnt coffee.
3.0分
家庭亲子
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After walking around the room for a few minutes, my wife noticed the bottoms of her feet were black. The lamps were rusty and the dressers and nightstands were dilapidated. The staff was friendly and the mattress was comfortable. A little elbow grease and some newer fixtures would make it a much nicer place to stay.
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酒店回复: Hi Don! We greatly appreciate the kind compliments regarding our staff and the comfortable mattress, and we're sorry for missing the mark in other areas. Recent upgrades to our rooms include new hardwood floors, bathtubs/showers, platform bed bases, mattresses, and TVs. Furniture and other decor are certainly next on the list. We apologize that your needs weren't completely met this time around, and we do hope to make it up to you with a better stay in the future.
4.0分
其他
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I only stayed one night and it was just what i needed. Check-in was smooth and very friendly. The room was clean and comfortable. Although not walking distance to downtown, it was only a short drive away.
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酒店回复: We are so excited to see that you had a wonderful stay, Hannah! Many thanks for taking the time to let us know and we hope to see you again!
2.0分
家庭亲子
Many things in our room needed to b thrown away- rust lamps, holes in the bedspread- wood torn off doors- made it look cheap and trashy- won’t stay there again
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酒店回复: Hi Sarah, we value your input and understand that smoking rooms can show slightly more wear over time. We're sorry that the cosmetic issues resulted in a disappointing stay.
2.0分
其他
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Not good
This place is really pretty gross. Toilet wouldn’t flush, TV wouldn’t turn on, shower sprayed everywhere. The towels were paper thin, as if they were stolen from the YMCA locker room. Minimal outlets were overloaded with plugs from the lamps and appliances. The continental breakfast was ridiculous, a couple containers of dry cereal and a fridge with pre-packaged breakfast sandwiches to be microwaved.
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酒店回复: Hi Dan! Thank you for staying with us. It was nice meeting you at check-in, and I'm sorry to hear about these concerns. Had we been notified during your stay, we would have been more than happy to look into everything for you to ensure a more pleasant experience.After reading your review, I personally visited the room to troubleshoot the issues you described as the "toilet wouldn't flush" and the "TV wouldn't turn on." Toilet: On the first flush, the water in the toilet bowl partially went down. On the next 3-4 flushes, the water went down completely, and it was flushing just fine. So, the toilet definitely works, and we would have been happy to look into that for you last night. TV: The TVs in our rooms are brand new and were installed just a few months ago. If the "On" button on the remote doesn't work, the "On" button on the TV itself can be pressed to turn it on, and the remote works fine thereafter. We would have been happy to explain this last night, too. When I tested the TV today, it turned on about 5 seconds after pressing the "On" button on the remote. Breakfast: Our hotel advertises and serves a complimentary light breakfast and a reminder of this is always provided at check-in. In the future, if you expect a hot continental breakfast, please contact the hotel prior to booking to make sure their offerings suit your needs.Take care and be safe in your travels.
房间还行，就是地板太脏了，走几步白袜子就黑了。毛巾也没换，这还是我头一次遇到酒店不换毛巾的情况。我入住的时候，前台工作人员和顾客吵得很凶，我不得不去帮忙调解。又是一个头一回！我不会再住这家酒店了。
位置很好，地铁就在旁边。安保不错，但感觉有点奇怪，因为有保安看守。周边没什么吃的，也不提供饮用水。
坏的
Air conditioner stopped working after a day. There were several bugs in room including a cockroach which we killed . Other than that the bed was very comfortable. Room could be cleaner . Could not get the TV to come on and no instruction guide .
Mildew smell in room, rust visible on all light fixtures, no breakfast to speak of. Not a 200/night room. I would not stay there again
Make Over time!
Pet Friendly, I'm pretty sure its a "by the hour" type of place. Just two lights in the room and none in the bathroom. Sheets are stained so I slept on top. TV was not working and barely attached to the wall. On the upside, the service was friendly and helpful. To be honest I was surprised how worn down and third world it was. Breakfast was "do it yourself" microwave breakfast sandwiches and turned milk and burnt coffee.
After walking around the room for a few minutes, my wife noticed the bottoms of her feet were black. The lamps were rusty and the dressers and nightstands were dilapidated. The staff was friendly and the mattress was comfortable. A little elbow grease and some newer fixtures would make it a much nicer place to stay.
I only stayed one night and it was just what i needed. Check-in was smooth and very friendly. The room was clean and comfortable. Although not walking distance to downtown, it was only a short drive away.
Many things in our room needed to b thrown away- rust lamps, holes in the bedspread- wood torn off doors- made it look cheap and trashy- won’t stay there again
Not good
This place is really pretty gross. Toilet wouldn’t flush, TV wouldn’t turn on, shower sprayed everywhere. The towels were paper thin, as if they were stolen from the YMCA locker room. Minimal outlets were overloaded with plugs from the lamps and appliances. The continental breakfast was ridiculous, a couple containers of dry cereal and a fridge with pre-packaged breakfast sandwiches to be microwaved.