酒店回复: Dear Ignacio,Thank you for sharing your thoughtful feedback. We are glad to know that you experienced such friendly service from our team and appreciated the extra bed being provided proactively. Our staff always strives to go above and beyond to ensure guests feel comfortable and cared for. Your kind words mean a lot to us. We look forward to welcoming you back for another pleasant and accommodating stay.Sincerely, Hotel Manager
2.0分
朋友出游
原文
翻译提供方:Google
房间陈旧,维护不善。
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酒店回复: Dear Marco,We are glad you took a moment to let us know about your stay, and we appreciate your honesty. We are pleased to hear that you spent time with us, and your comfort remains important to our team. We regret the inconvenience caused by the dated room and maintenance concerns. Your comments have been noted and will be reviewed with our team as we work toward a more refreshed and comfortable experience.Sincerely, Hotel Manager
1.0分
家庭亲子
原文
翻译提供方:Google
粗鲁的
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酒店回复: Dear Landan,We regret the inconvenience caused during your stay. Providing respectful and attentive service is very important to us, and your feedback has been shared with our team for review and retraining. We will take necessary steps to ensure all guests are treated with courtesy and professionalism at all times. Your comments are appreciated and will help us improve the overall guest experience moving forward.Sincerely, Hotel Manager
1.0分
家庭亲子
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my wife found cockroaches big and small (nest??) behind the safe on the right side of bathroom she refused to stay their the 2nd night request a refund for the second night
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酒店回复: Dear RICHARD,We have noted the issue you described near the bathroom area, and our team will be reviewing this with housekeeping and pest control to address it promptly. We remain committed to improving room conditions and ensuring a more comfortable and well maintained environment for future visits.Sincerely, Hotel Manager
1.0分
其他
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It was horrible thankfully we was out of the room most of time, the moment we got there we asked for a ground floor and acted like it was an issue, the card wouldn’t work it difficult to open the door, the room stunk so bad I literally had to dump perfume on the furniture, the bed was extremely uncomfortable when u laid down u sank down and rolled to the middle of the bed, there was no room service until you asked for it, we didn’t use the pool but the water fall is just for looks it wasn’t on, im extremely disappointed and for $400 I expected better I did read the reviews and they lie, I had a rating of 8/10 I think it definitely is not worth the money. Then I was charged $100 for something that wasn’t in the policy, as I read everything before I booked thankfully it was refunded. I would never recommend or stay here again.
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酒店回复: Dear Amanda,We are disappointed to note that your overall experience of the stay was unsatisfactory. We will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely, Hotel Manager
出差合适,含早餐,睡一觉走人,反正有热水有空调,如果度假就算了,硬件旧了点,不过老美的都这样,不能细看
我非常享受这次住宿。酒店位置对我来说太棒了,因为我要去肯尼迪航天中心。总的来说,卫生、服务和设施都算中等水平。但它也很经济实惠,这对我来说很重要。所以我推荐住这里!
不太干净,但至少不用担心有臭虫。
附近有三家餐厅,步行可达。开车5分钟还能到很多便利店和快餐店。
如果你预算有限,我强烈推荐这里。
在卡纳维拉尔角看发射的时候,这里价格实惠,交通便利。电视节目频道很多,无论是室内还是室外活动都能尽享舒适。
卫生间冲完水后还是很臭,好像是反水的问题。
工作人员很友善,我们没要求就主动给我们加了一张床。
房间陈旧,维护不善。
粗鲁的
my wife found cockroaches big and small (nest??) behind the safe on the right side of bathroom she refused to stay their the 2nd night request a refund for the second night
It was horrible thankfully we was out of the room most of time, the moment we got there we asked for a ground floor and acted like it was an issue, the card wouldn’t work it difficult to open the door, the room stunk so bad I literally had to dump perfume on the furniture, the bed was extremely uncomfortable when u laid down u sank down and rolled to the middle of the bed, there was no room service until you asked for it, we didn’t use the pool but the water fall is just for looks it wasn’t on, im extremely disappointed and for $400 I expected better I did read the reviews and they lie, I had a rating of 8/10 I think it definitely is not worth the money. Then I was charged $100 for something that wasn’t in the policy, as I read everything before I booked thankfully it was refunded. I would never recommend or stay here again.