接待员 Makala 非常乐于助人,与她交流非常愉快。房间很棒,淋浴很大,虽然正在装修,但非常安静。考虑到价格和周围的一切,这是我来莫德斯托的首选。当我考虑在莫德斯托订酒店房间时,这始终是我的首选。
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酒店回复: 您好,eddysM8939HV,非常感谢您给我们留下了如此美好的评价。我们很高兴得知您在我们位于莫德斯托的酒店度过了一段美好的时光。很高兴得知 Makala 在前台为您提供了乐于助人、令人愉悦的服务。我们很高兴您喜欢您的房间,包括宽敞的淋浴间和安静的氛围(尽管正在施工)。我们非常感谢您的忠诚和您的好评,我们的酒店是您在莫德斯托的首选。我们期待很快再次欢迎您再次入住,享受愉快的住宿。
酒店回复: Dear orso80, Thank you for your feedback. I'm glad to hear that you found the rooms spacious and comfortable, but I’m very sorry about the issues you encountered in the bathroom. We take these matters seriously and are taking steps to address the maintenance issues to ensure a better experience for future guests. I understand the difficulty of not being able to switch rooms, especially with your children’s needs in mind. Fortunately, the pest control experts that we employed to complete the thorough inspection following your complaint discovered no evidence of roaches in any of our rooms. However, each room were still treated with a pest heater for precaution. Your feedback is invaluable in helping us improve, and we hope to have the chance to provide you with a more enjoyable stay in the future.
被总经理坑了……还被其他住客骚扰了
接待员 Makala 非常乐于助人,与她交流非常愉快。房间很棒,淋浴很大,虽然正在装修,但非常安静。考虑到价格和周围的一切,这是我来莫德斯托的首选。当我考虑在莫德斯托订酒店房间时,这始终是我的首选。
房间很大而且舒适度很好。问题是浴室。当我们到达浴缸时,发现了一只蟑螂。而且厕所被堵住了。不幸的是我无法换房间,因为我们对面的房间离我孩子的房间很远,我不喜欢这样。