酒店回复: Hello Laura,Thank you for your kind feedback! We are delighted to hear that you had such an enjoyable stay with us. It's fantastic to know that you loved your newly renovated room and the stunning sea view it offered. We're also glad you appreciated the beauty of Santa Eulália Beach and found the convenience of the property to your liking. Your compliments on our dining experience are especially appreciated. We look forward to welcoming you back for another exceptional stay!Best,Guest Experience Manager
酒店回复: Dear Herbert,Thank you so much for choosing to spend your vacation with us at Grande Real Santa Eulália Resort and Hotel Spa. We do have such a beautiful and special property nestled here above stunning Santa Eulália Beach.It's wonderful to hear how much you loved the exceptional service provided by each of our staff members! Whether it’s the world-class hospitality delivered by all the hosts, the breathtaking scenery, or divine culinary options. We are thrilled that all aspects of the hotel make for a magnificent holiday experience.While our aim is to ensure a relaxed and well-managed dining experience for all guests, we understand that waiting to be seated may feel unfamiliar, and your comments will certainly be taken into consideration.We will very much look forward to seeing you again sometime soon.Best,Guest Experience Manager
酒店环境很好
酒店很棒,但孩子们把它弄得像个动物园。有3个泳池,但成人只能用其中一个,而且这个泳池也和孩子们共用。孩子们却可以使用所有3个泳池。早餐也很混乱,到处都是跑来跑去的孩子。
度假村很棒,就在海边。设施很好,海景也超赞。员工很友善,早餐也不错。停车位很充足。不过公寓(尤其是浴室)需要翻新,而且卫生清洁方面也需要加强。
酒店场地非常漂亮,但房间有点旧,而且清洁度有待提高。房间里有霉味,床单也潮湿,感觉不太好。我们入住时,冰箱里竟然有别人的食物。我们反映后,工作人员说那是清洁阿姨的,她以为房间没人住,这说明入住前根本没有检查。不过,酒店位置很棒!
位置很棒,风景优美,干净整洁,海滩餐厅的肉菜超级好吃——不过服务有时可以更好一些。
住得非常愉快,是和朋友一起来的,我们是来参加单身派对的。很喜欢早餐,两天里吃了两个李子和两个火腿三明治。第一晚通宵狂欢,可能有点影响。谢谢,保罗。
住得太棒了!酒店虽然有点老了,但品质确实不错——不过我们的房间是全新装修的,真是太棒了,装修得漂亮又美味!我们可以看到海景,真是太棒了。海滩很美,一切都很方便。食物真的很美味,是我们在葡萄牙酒店吃过的最好吃的之一。我们很想下次再来。
酒店很旧,房间正在装修。我们入住的第一个房间满是霉菌。房间本身很好,但空调坏了。我们去了前台,他们给了我们一台风扇,但在我们坚持不懈的努力下,他们给我们换到了另一个房间。所以我不会再去了,也不推荐。
酒店靠近海滩,靠近阿尔布费拉镇,环境安静。不过,在早餐室前排队等候直到分配座位有点不寻常。工作人员非常友好,乐于助人。酒店环境非常漂亮,维护良好,空间宽敞。
酒店的海滩棒极了。但不同奥特莱斯的价格都相当昂贵。而且食物也达不到五星级的水平。淡季期间,室内泳池的使用时间只有两次。除此之外,每人每小时需支付20欧元。这实在令人难以接受。