酒店回复: Dear Guest,Thank you for taking the time to share your experience. We are pleased to hear that you enjoyed the panoramic views, the cleanliness of our facilities, and the classic Parador style.We regret that your room did not offer better views, but we’re glad you found the bathroom well maintained. We also appreciate your feedback regarding the restaurant and will take it into consideration for future improvements.We hope to welcome you again in the future.Best regards,
酒店回复: Dear Guest,Thank you very much for taking the time to share your detailed feedback regarding your recent stay.We are pleased to know that you appreciated the hotel’s unique location and the panoramic views overlooking the historic city. Your recognition of our setting is sincerely valued.However, we are truly concerned to read about your dining experience. We deeply regret that the dinner did not meet your expectations in terms of quality and taste, and we are especially sorry to learn about the service concerns you described. This is certainly not the standard of hospitality we strive to provide. We take your comments regarding food quality, value, and staff attitude very seriously, and we will share them with our management and restaurant teams for immediate review and improvement.Please accept our sincere apologies for the disappointment caused. We greatly value all guest feedback, as it helps us identify areas where we must do better. We hope to have the opportunity to restore your confidence in us during a future visit.Kind regards,Hotel Management
4.8分
典雅双人房
情侣出游
房间还可以，稍微有点老旧，没有拖鞋和牙刷，有吹风机风力还挺大
早餐一般，服务态度还可以，离古城区远，建议自驾，有免费停车位
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酒店回复: Thank you very much for your feedback.We’re glad to hear that you found the room comfortable overall and appreciated the hair dryer, strong air conditioning, and our free parking facilities. We also value your comments regarding the room’s condition and the breakfast selection.Please note that slippers and toothbrushes are available upon request at reception, as part of our sustainability policy. We apologize if this was not clearly communicated during your stay.While we are located a bit outside the old town, many of our guests appreciate the quieter surroundings and the convenience of easy access by car.We truly appreciate your comments, as they help us continue improving our services. We hope to have the opportunity to welcome you again in the future.
酒店回复: Thank you very much for taking the time to share your feedback with us. We are glad to hear that you found the room spacious and clean, and that you enjoyed our excellent location.However, we are sincerely sorry to learn about the shortcomings you experienced during your stay. The unprofessional service at the front desk, the inconvenience caused by carrying your luggage up the steps to reach the elevator, and the lack of assistance from our staff are certainly not the standards we strive to maintain. We also regret the poor experience you had at the restaurant despite having a reservation. Please rest assured that we will address these issues with the relevant teams to ensure improvements are made immediately.We truly appreciate your comments, as they help us improve our services. We hope to have the opportunity to welcome you again and provide you with a much better experience in the future.
酒店位于古城南边的山顶，有极好的古城全貌景观！酒吧、餐厅有漂亮的大露台，可以俯瞰整个古城，是绝佳的view point, 比之那些所谓的观景点要壮观的多。早餐特别好，坐在窗前看着古城吃一顿丰盛的传统早餐立刻活力满满，早餐都提供葡萄酒和CAVA，还有西班牙油条。门口有停车位。PARADORES是西班牙一个国营酒店集团，将很多古建筑改成高级酒店焕发新春。
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the stunning panoramic views of the old town from our location on the hilltop. Our bar and restaurant terraces truly are special spots to relax and take in the scenery, and we’re glad you found them to be even more impressive than other viewpoints.It’s also great to know that you loved our breakfast—starting the day with a traditional spread, accompanied by wine, Cava, and Spanish churros, sounds like the perfect way to energize! We're happy you appreciated the convenience of our parking as well.At Paradores, we take pride in preserving historic buildings and giving them new life as exceptional hotels. Thank you for recognizing our mission. We hope to welcome you back again soon!Best regards,
在山顶上，有大平台可以俯瞰Toledo全景省却去观望台；一贯的parador风格，装修复古精致，各处都很干净。房间略微有点小也没有窗外风景，厕所卫生做的很干净。到老城可以步行40-45分钟，或者酒店前台帮忙叫出租车12欧元左右车费。早餐分时段享用也挺丰盛。为了看夜景预定了晚餐，中规中矩没有特别惊艳。
酒店环境没的说，在山顶，俯瞰整个古城。但是，千万别买酒店所谓的中餐，晚餐，因为实在太难吃了，订一餐3人1000多元，但是味道真的太差了，那些肉都不知道是什么肉，比味道更差的是，餐厅的服务，巨差，工作人员不大会说英文，态度格外傲慢，顾客不是来吃饭的，是来接受施舍的。只要不在酒店吃饭，这个酒店环境本身，还是可以的。
房间还可以，稍微有点老旧，没有拖鞋和牙刷，有吹风机风力还挺大
早餐一般，服务态度还可以，离古城区远，建议自驾，有免费停车位
为了一览托莱多小镇全貌，特地预定了这个酒店，确实没让人失望。风景不用说，早餐简约不简单，tapas也很西班牙。前台的服务也是很出乎意料的不错，而且不是西语口音很重的英语。从酒店坐车还是开车去老城都很方便，整体很值得。
景观绝佳，可以看到托莱多全景。
这是一家地理位置绝佳的酒店。
风景优美，优雅宁静，简直像天堂一样。
在露台上，即使能听到餐厅里传来的交谈声和餐具碰撞声，也让人觉得很舒服，很平静。
日落和日出都不要错过，一定要尽情享受。
强烈推荐预订能看到城市景观的房间。
早餐也非常好吃。
房间很大也很整洁，酒店位置极佳。但是前台服务非常不专业，退房时顾自打电话。去房间要搬着大行李箱爬几个台阶才能到电梯，也没看见行李员。晚餐九点开始，提前订了座，但是在餐厅站了好几分钟都没人来接待，一连问了三位服务员，都是语焉不详。
之前住过几次这家酒店，都很满意，但这次有点失望。
楼上传来的脚步声很吵。洗脸的时候，水从天花板的灯具处滴到我头上，明显是漏水了。
房间里的盒装纸巾只用了三张就空了，感觉酒店对房间的检查不够仔细。
不过早餐还是非常满意的。
酒店位于古城南边的山顶，有极好的古城全貌景观！酒吧、餐厅有漂亮的大露台，可以俯瞰整个古城，是绝佳的view point, 比之那些所谓的观景点要壮观的多。早餐特别好，坐在窗前看着古城吃一顿丰盛的传统早餐立刻活力满满，早餐都提供葡萄酒和CAVA，还有西班牙油条。门口有停车位。PARADORES是西班牙一个国营酒店集团，将很多古建筑改成高级酒店焕发新春。
环境优美，酒店装修很典雅，位置尤其好，可以俯瞰托莱多古城，住宿体验非常棒！得到全家一致好评。有停车场，很方便