酒店回复: Dear Guest,Thank you for taking the time to share such a detailed review! We're glad to hear that navigation to the hotel was smooth and that you found our parking convenient. It’s great to know the room met your needs for a comfortable overnight stay and that you enjoyed the in-room amenities. We appreciate the note about the toothbrushes and will certainly take that into consideration. We're especially happy that you enjoyed the breakfast selection. We hope to welcome you back again soon.Warm regards,AngelicaReykjavík Natura Front Desk
5.0分
高级双床房
家庭亲子
环境很好,距离巴士总站不是很远~在珍珠楼附近。晚上躺在床上看到了极光
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酒店回复: Good afternoon,Thank you very much for your wonderful feedback!We’re delighted to hear that you enjoyed the surroundings and found the location convenient, especially being close to the bus terminal and Pearl Tower. Seeing the Northern Lights from your bed sounds truly magical—we’re so glad you were able to experience that during your stay.We hope to have the pleasure of welcoming you back again in the future!Kind regardsNeetu
酒店回复: Dear Guest,Thank you for sharing your feedback with us. While we're sorry to hear that the room didn’t quite meet your expectations and that the distance from the city center wasn’t ideal for your plans, we’re glad you found the hotel's surroundings pleasant and enjoyed the peaceful atmosphere near the airport. Your comments help us improve, and we hope to have the opportunity to provide you with a more comfortable experience in the future.Warm regards,AngelicaReykjavík Natura Front Desk
酒店回复: Dear Guest,Thank you very much for your outstanding and thoughtful review. We’re thrilled to hear that our hotel stood out as the most modern and comfortable among the eight accommodations during your Iceland tour.We’re glad you appreciated the cleanliness and well-equipped room, including the thoughtful amenities like the hairdryer, espresso machine, and L'Occitane products. It’s wonderful to know that sharing the room with three single beds worked perfectly for your group, ensuring comfort and privacy for everyone.Thank you also for highlighting our convenient downtown Reykjavík location and for sharing your helpful advice about departure timing for early flights. We understand how busy Iceland can get during the summer months, and we’re happy that your journey went smoothly despite the crowds.Your detailed feedback is invaluable to us and future travelers. We look forward to welcoming you back for another great stay in Iceland.Best regards,Berjaya Iceland Hotels
酒店回复: Dear HewisLamilton,Thank you for your detailed feedback. We are delighted to hear that you appreciated the clean and fresh rooms, our convenient location, and the free parking.We also appreciate your comments about the curtains. We will certainly take your feedback into consideration as we look into ways to improve the room comfort.We hope to have the opportunity to welcome you back for an even better stay.Best regards,Angelica Reykjavík Natura- Berjaya Iceland Hotels
酒店回复: Dear Guest,Thank you for your feedback. We are glad you enjoyed the environment and service. We appreciate your comments about the facilities and will keep them in mind for future improvements. You feedback is important for us to improve our services.We hope to welcome you again soon.Warm regards,AngelicaReykjavík Natura Front Desk
3.0分
双床房
家庭亲子
原文
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这是一家可以直接看到极光的酒店。地理位置稍微偏离市中心一点。
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酒店回复: 亲爱的Weena,
感谢您的反馈。我们很高兴您欣赏到了极光。虽然我们距离市中心步行约20分钟,但我们希望您能享受到宁静的环境。我们希望将来能再次欢迎您。
此致,
Angelica
雷克雅未克自然 - Berjaya Iceland Hotels
位置:按照导航开很准确 不是特别市中心的位置 门口有很多停车位很方便
房间设施:标准间床不宽大概0.8米左右吧 不过很松软很舒服 很适合中转小憩一晚 屋内设施比较齐全烧水壶 咖啡机 洗漱用品(除了牙具)
早餐:7:00-10:00就在一层大厅 种类很丰富水果蔬菜 还可以自己烤个华夫饼哦~
环境很好,距离巴士总站不是很远~在珍珠楼附近。晚上躺在床上看到了极光
酒店地理位置很好,适合度假休闲,但离市中心有点远。如果自己有车会非常方便。房间很干净,设施齐全,员工服务也很好。
酒店离中心不算近,房间里面感觉比较旧,不过酒店外部环境还可以,退房后还到机场附近欣赏风景和看当地人早上运动跑步。
这是我们此次冰岛环岛游住的8家酒店/旅馆中最标准现代化的一家:)1. 房间整洁,配备齐全,有吹风机和胶囊咖啡机等;洗发水&沐浴乳&洗手液好像是欧舒丹的。2.三个人三张单人床也挺好,互不干扰;3.酒店在雷克雅未克市区,离雷市的大教堂等主要景点,开车不超过10分钟;离机场有50分钟车程,我们是第二天10:30的航班,考虑到早高峰堵车的情况,于早上7:40从酒店出发,从结果看,这个出发时间比较合适,夏季来冰岛旅游的人很多,凯夫拉维克国际机场里等待托运行李、安检的游客真的可以用“乌泱泱”来形容:)
除了两件事,其他一切都很好:
1. 淋浴区太暗太小了(只有2.5英尺x2.5英尺的小方块)。请看下面的图片。幸好我和我丈夫都是小个子!他们网站上的照片有点取巧!因为我通常在预订酒店前会查看洗手间的样子。说实话,当时我非常失望和沮丧。
2. 酒店里没有自助洗衣服务,这在现在很常见。送洗服务的价目表似乎太贵了,因为他们仍然按件收费。
最后,我住了5晚,很多酒店都会提供升级或特别优惠,比如免费使用水疗等。不过,我也没有抱太大期望,这样感觉会好一些。
酒店位置在市中心外一点点,但步行可达。早餐不错,有很多种类可供选择。
酒店外观大气,房间也很干净清爽,有免费停车,非常方便,离市区也不太远。就是窗帘太抽象了,居然不能全部遮住玻璃,被早上4点的大太阳晒醒了
环境不错,服务尚可,就是设施老旧,有点像八十年代的招待所。屋内没见到暖气,我也没开空调,却体感不冷,冰岛地热资源丰富,不知道是不是地热传导。
这是一家可以直接看到极光的酒店。地理位置稍微偏离市中心一点。