Good clean comfortable rooms. Just what we needed for our family trip. The staff is amazing! They helped us get some milk middle of the night when the gas stations didn’t have any for our toddler. We were traveling from Kansas.
Will definitely be back!
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酒店回复: Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that our clean and comfortable rooms met the needs of your family during your trip from Kansas. It warms our hearts to know that our staff was able to assist you with getting milk for your toddler in the middle of the night. We always strive to go the extra mile for our guests, especially when it comes to the little ones. Your kind words about our team truly mean a lot to us.We look forward to welcoming you and your family back on your next visit. Thank you for choosing Hawthorn Extended Stay by Wyndham College Station!
5.0分
其他
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Super clean. The front desk clerk, Shreya (I hope I spelled that right) was super friendly but perfectly professional.. she was spunky with an amazing attitude, way about herself.
The room was perfect. I didn't see a speck of dirt. I used to clean rooms so I look for things most ppl wouldn't notice.
Reserved through *******, great rate at just over $300 for 3 nights... Smooth checking with the online pre- check in option.
10/10 recommend!
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酒店回复: Thank you so much for your outstanding 10-star review! We are thrilled to hear that you found our hotel super clean and that your experience with our front desk clerk, Shreya, left such a positive impression. We take pride in our team's professionalism and friendly demeanor, and it's wonderful to know that Shreya's spunky attitude contributed to your stay.We are also glad that you enjoyed your room and appreciated the cleanliness, especially given your background in cleaning. It's great to hear that the online pre-check-in made your arrival smooth and hassle-free. Thank you for recommending us so highly, and we hope to welcome you back for another exceptional stay in the future!
5.0分
其他
Spacious & comfortable room/suite. Very friendly & helpful staff. Convenient to multiple dining options.
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酒店回复: Thank you for your fantastic 10-star review! We're thrilled to hear that you found your room spacious and comfortable—our team works hard to ensure our suites provide the perfect home away from home. We're also glad you experienced our friendly and helpful staff, as we pride ourselves on delivering exceptional service to our guests. It's wonderful to know that you appreciated the convenience of our location, with multiple dining options nearby to enhance your stay.Your feedback is invaluable to us, and we look forward to welcoming you back on your next visit to College Station!
4.0分
家庭亲子
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New carpet was nice. Tile floor was nice. Beds were comfortable. Body wash bottle was empty. In room coffee wasn't very good. Breakfast was good with waffles, fruit, sausage and eggs, biscuits and gravy, cereal and yogurt. There was an attendant during breakfast to keep food out and available. He was nice, and front desk person was nice. What we saw of the hotel seemed to be fairly newly remodeled.
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酒店回复: Thank you for taking the time to share your feedback about your recent stay with us at Hawthorn Extended Stay by Wyndham College Station. We’re glad to hear that you enjoyed the comfort of our newly remodeled accommodations, including the new carpet and tile floors, as well as the comfortable beds.We truly appreciate your comments regarding the breakfast offerings and our attentive staff. It’s wonderful to know that you found the breakfast variety satisfying, and we are proud of our team members who strive to provide a pleasant dining experience.We apologize for the inconvenience you experienced with the empty body wash bottle and the in-room coffee. Your feedback is invaluable, and we will address these issues with our housekeeping team to ensure a better experience for future guests.Thank you once again for your kind words and constructive feedback. We hope to welcome you back in the future for an even better stay.
4.0分
其他
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The room looked clean but the floor needed sweeping and there were 4 dirty plates-with the food still on them-in the drawer. We of course didn't use them or wash them.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us at Hawthorn Extended Stay by Wyndham College Station. We appreciate your kind words about the cleanliness of your room, and we sincerely apologize for the oversight regarding the floor and the dirty plates you found in the drawer. This is not the level of cleanliness we strive to maintain, and we will ensure that our housekeeping team is informed to prevent this from happening in the future.Your comments are invaluable to us as they help us improve our services. We hope you will consider staying with us again, allowing us the opportunity to provide you with a more seamless experience.
4.0分
家庭亲子
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Nice place. Clean. Friendly. Was very quiet when we were there. Seems like breakfast is an afterthought, minimal menu, not hot, same person doing breakfast and check in/ out ( maybe under staffed?). TV (menu, remote, tv) is terrible.
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酒店回复: Thank you for taking the time to share your experience at Hawthorn Extended Stay by Wyndham College Station. We are pleased to hear that you found our hotel to be nice, clean, and quiet during your stay. Your compliments about our friendly staff are truly appreciated.We also value your feedback regarding breakfast and the TV amenities. We understand that a fulfilling breakfast experience is important, and we are continuously looking for ways to enhance our menu offerings. Your comments about staffing during breakfast and check-in/out will be taken into consideration as we strive to improve our service.We apologize for any inconvenience you experienced with the TV menu and remote. Your insights will help us address these issues to enhance future guest experiences.Thank you once again for your valuable feedback. We hope to welcome you back for an even better stay in the future.
一家不错又干净的酒店，还有很棒的户外泳池。
员工非常友好！地理位置优越！还会再来。已经预订了1月份的住宿🥰
工作人员和蔼亲切，房间设施新颖干净。尤其感谢柜台接待人员Emily面面俱到体贴服务，解决很多我们的问题。
极力推荐HAWTHORN_Collage Station
总体来说一切都很棒
Good clean comfortable rooms. Just what we needed for our family trip. The staff is amazing! They helped us get some milk middle of the night when the gas stations didn’t have any for our toddler. We were traveling from Kansas.
Will definitely be back!
Super clean. The front desk clerk, Shreya (I hope I spelled that right) was super friendly but perfectly professional.. she was spunky with an amazing attitude, way about herself.
The room was perfect. I didn't see a speck of dirt. I used to clean rooms so I look for things most ppl wouldn't notice.
Reserved through *******, great rate at just over $300 for 3 nights... Smooth checking with the online pre- check in option.
10/10 recommend!
Spacious & comfortable room/suite. Very friendly & helpful staff. Convenient to multiple dining options.
New carpet was nice. Tile floor was nice. Beds were comfortable. Body wash bottle was empty. In room coffee wasn't very good. Breakfast was good with waffles, fruit, sausage and eggs, biscuits and gravy, cereal and yogurt. There was an attendant during breakfast to keep food out and available. He was nice, and front desk person was nice. What we saw of the hotel seemed to be fairly newly remodeled.
The room looked clean but the floor needed sweeping and there were 4 dirty plates-with the food still on them-in the drawer. We of course didn't use them or wash them.
Nice place. Clean. Friendly. Was very quiet when we were there. Seems like breakfast is an afterthought, minimal menu, not hot, same person doing breakfast and check in/ out ( maybe under staffed?). TV (menu, remote, tv) is terrible.