酒店回复: 您好，非常感谢您提供反馈。我们很高兴您入住愉快。请允许我们再次强调，涉事员工对自己的错误感到羞愧，希望您能接受他们的道歉。此事已促使酒店员工讨论，建议在接近和进入客房时格外小心，以免其他客人再次遇到类似情况。感谢您再次强调这一点对我们的重要性。祝您未来旅途愉快，并期待再次见到您（但不是在您的房间内！）。此致，The Beachcomber Hotel 团队。
酒店回复: Hi there, thank you very much for providing this honest and helpful feedback. We are happy to see that overall you were quite pleased with your stay, but we can also see we have some areas to improve in and we thank you for bringing these to our attention. We are usually a very cheerful and enthusiastic group around here so we do apologize for having given you a poor impression. It is a valid point that our prices are quite high during the busy season, we do stay competitive while still aiming to stay affordable for anyone to enjoy a holiday. There are plenty of activities in the area, maybe just a little hidden but any of our staff are always happy to talk about what to see and do around our lovely neighbourhood. We hope you had a great time in Nelson and wish you all the best on your travels. Kind regards, The Beachcomber Hotel team.
酒店就在海边，环境非常好，门口一个大型足球场，交通吃饭都方便
虽然有点旧，但房间很宽敞。离海边也很近，很棒。各种便利设施都在不远处。微波炉也用得很顺手。
住了一晚，房间很棒，前台人员也很友好。我有点失望，因为我以为酒店里会有酒吧和餐厅。不过，隔壁就有好几家不错的餐馆和酒吧。我还会再住吗？肯定会！
房间和酒店位置都非常棒。可以直接把车停在房间外面。泳池是个惊喜，水是温的，泳池区也很不错。唯一的缺点是工作人员犯了个错误，早上我们还在房间里的时候他们就进来了，不过后来他们为此道了歉。肯定会推荐给家人/朋友。
房间还不错，周边的环境也很好，走过一片绿草地就是海边，虽然远离市区大概4公里左右，周边没有什么商业设施，但是开车自驾的话并无太大的障碍。只是不知道赶上了什么活动，房价高性价比实在太差了。 服务很一般，不是太热情。
这家酒店性价比很高。它就在海滩边，房间也很宽敞。
第二次入住了，房间很干净，员工友善又乐于助人。周六晚上有点吵，但我想这也是难免的。总的来说，我还是很推荐这家酒店的，如果价格合适的话，我可能会再来。
很棒的地方，离海滩步行只需5分钟。我们的房间又好又干净又整洁！员工也很可爱！下次一定还会再来！
抵达时天气很冷，但房间里的暖气已经开好，非常暖和。谢谢你们。
房间很棒，员工很可爱。性价比很高……我们还会再来的。
整洁干净，员工友好，需要帮助时随时待命并提供支持。我爱这家酒店😍